Collection O Latino Boutique Tulum

Very central! Cute details. Free water.

Street got a bit noisy at night

Good location and friendly staff

The room smelled to humidity

Beautiful, super lovely people, comfortable room, gorgeous.

Not neccessarily a dislike but the door had a window shutter so noise travelled through. It didn’t bother us at all was just a surprise.

I liked the room and the hotel's location.

There is no fridge, our a/c unit wasn't working properly, and there's no breakfast (even coffee) on site.

Friendly staff and modern hotel with clean rooms. Very attentive, the receptionist offered us a room upgrade and we enjoyed our stay. It's located in the busy part of the town and that can be a downside. Overall would recommend.

At night over the weekend you hear the music from the streets. That's the only downside but i guess its all over Tulum the same.

Very nice staff! Comfortable room with balcony. The location is perfect.

The bed is very small for two. ?

amazing location in the city centre, kindness of the staff

insonorisation is terrible, we were at ground floor and exposed to all the noises from the hall and the street outside. Room is very small

Disaster

It was a disaster. The receptionist told us that they had no room for us, even though we booked 3 months in advance. He was very rude and not sorry at all. The hotel seems dirty, the pool is really small. Nothing like the picture. Would not recommend it at all.

Well decorated. Clean rooms with good design. Close to restaurants (this is also a negative because Uys also close to loud bars)

Noise from clubs/bars nearby kept us awake. Noise ends at 3am. Doesn’t accept credit cards.

I loved the space, the design, the newness and the decor. Mario was of great help .

It was noisy. It was right next to a night club, it was a cool place btw, but not suitable for a good night sleep but most likely a good place if you want to go out at night

Great location with fab restaurants/bars/cafe nearby, comfortable room, nice staff. Perfect for a Tulum stay, felt safe walking back after dinner.

Great value stay. Modern hotel in the centre of Tulum. Staff were friendly and happy to help. The pool in the courtyard was good. Room was really comfortable and we had a balcony room which was nice to have the outdoor space. Location was great near to the restaurants and bars on the centre of Tulum.

Shower was cold but that wasn’t too bad with how hot it was at time of visit. Air con leaked a bit but manageable. Quite loud in the evenings / night from local bars but not the fault of the hotel.

Very tidy, nice room. The toiletories very good quality and smelled nice. The staff act quickly on reported issues.

Next door was a bar with loud music. No hair dryer.

Location

No hot water. Staff unwilling to help. No pool. No WiFi.

Our room had a private jacuzzi, location was great.

Walking up the stairs to level 3.

Really lovely room, comfortable bed and amazing shower. Good location for Tulum town, and really helpful staff. The hotel also arranged a motorbike for the day too.

Quite noisy from the other bars but we were so tired we slept well anyway.

The staff was super nice. I had great interactions with Martín, Mario, and Fernanda. I really liked the bright colors of the hotel and the tropical vibes. The location was really great.

Some of the linens were stained, towels especially. Also the lock on the door to the patio was always getting stuck. When I tried to drain the personal spa, the water started coming up through the drain and flooding the patio. Sometimes when I tried to shower, there was not enough hot water. Also, you cannot flush paper down the toilet, as is true in many Tulum establishments.

The room is really beautiful, well furnished

Small bed, noise outside in the night (it’s Tulum after all)

hotel in the city center, close to the market and restaurants, perfect for a short stay to visit Tulum

a lot of noise from the staircase and hall

We loved the location because it was super close to lots of great restaurants and the staff was super nice! They also had a couple of bikes that were free of charge to use for a couple of hours, which was very useful! The room was nice, and the bed was large and comfortable with AC that kept the room very cool.

The room was not very sound proof. It was a style that had slats in it so you could hear everything going on in the hotel (people up late, people playing music, ect) and I'm sure they could hear us as well, so some privacy was lacked that way. There was also no full length mirror so it was difficult to see what you looked like before heading out for the day!