Irie Tulum

Breakfast was excellent!! Pineapple juice was refreshing!!

Best hi hotel I have stayed throughout Yucatan peninsula.

The appartement was very comfortable, clean.

There wasn’t hot water in the shower during all the stay.

Amazing, nice, clean and the whole personnel was super friendly. I cannot recall their names but everyone in the reception area as well as in the restaurant was incredibly friendly and helpful. The rooms are great and spacious and the general area of the hotel was very quiet.

If you don't have a car/bike/bicycle the hotel may be a bit far off the main roads

We stayed in the three bedroom, three bathroom penthouse suite. It was very comfortable and we loved the personal space that each of us had. Not only was the room nice, the staff was very accommodating also. The food in the restaurant was so good and the prices were not bad. We received so much assistance with planning our activities and also with ordering food from nearby restaurants.. We have no complaints and we also said that we wouldn’t mind returning in the future.

The only thing we did not like was the toilet situation. You were told not to flush toilet paper. However, we understand that the plumbing system is different in Tulum and still being developed.

REALLY NICE PLACE FOR THE PRICE APPARTMENT IS A STUDIO WITH A HUGE BED NICE KITCHEN WITH CUTLERY PLATES POTS AND PANS COMPLIMNETARY COFFEE, FIRST DAY CLEANERS DID A REALLY BAD JOB LEAVING THE DIRTY CLOTHS AND TOWELS IN THE ROOM, AND THE DIRTY PLATES BUT AFTER WE LET RECEPTION KNOW IT WAS IMPECABLE, THE WATER TO SHOWER IS A LITTLE SALTY BUT NOT A MAJOR PROBLEM AS I WAS TOLD MOST OF TULUMS SEWER WATER IS A LITTLE SALTY , IT ALSO HAS A BIG FRIDGE AND THE SWIMIMNG POOL CLOSES QUITE LATE (11PM) YOU NEED A CAR/MOTORBIKE/BIKE TO REACH THE HOTEL AS ITS A BIT FAR FROM THE CITY (10 MIN DRIVE)

The staff, the look, everything was perfect. This was my first experience out of the country. These guys can get you deals to rides. Make sure to check with the receptionist for event deals and taxis. These peeps are la familia now. Will be returning soon.

The rooms are beautiful and very well designed and equipped with fonctionnel kitchen . The staff at the reception and restaurant were amazing .

This was our third visit to Tulum, and after staying at four different hotels in the area, we can confidently say that Irie Hotel has been the best. If you're seeking a vacation that offers both relaxation and adventure, Irie is the ideal choice. Located in Aldea Zama (also known as "the jungle"), the hotel is perfectly positioned, just a 15-minute bike ride from both the beach and Tulum Centro. Previously, we stayed in the neighborhoods of La Veleta and Tulum Centro, but Irie stood out in every way.The hotel itself is exceptionally designed with attention to detail. We loved the small, convenient touches, such as the room devices that allow guests to request cleaning, laundry services, or privacy. There's also an elevator to access the higher floors, which was a real bonus for carrying heavy luggage.We stayed in the Single Deluxe Apartment with Balcony, which was spacious and fully equipped with everything we needed— a kitchen, dining table, smart TVs, king-size bed, safe deposit box, and excellent working air conditioning. The apartment was perfect for us, and we were even able to comfortably host a friend who stayed on the couch in the living room.Irie Hotel also offers fantastic amenities, including a fully equipped gym with free weights, a yoga studio, filtered water in the gym, and an in-house restaurant that offers room delivery.One of the highlights of our stay was the concierge staff. Facundo, Matias, and Ezekiel were incredibly friendly and always ready to assist with any requests or recommendations. Due to our extended stay and booking through Booking.com, we encountered a situation where we couldn’t reserve the same room for the entire stay. However, Facundo went above and beyond by modifying our reservation, allowing us to remain in the same room throughout our trip, making our experience even more enjoyable.Overall, we are extremely satisfied with our stay at Irie Hotel and would love to return in the future.

A couple of things to note:1.The water in the shower was hot but slightly salty. It wasn’t an issue for us, but it might be a concern for some.2.The swimming pool is small and mostly stays in the shade. This didn’t bother us as we spent most of our time at the beach.3.The internet speed was a bit slow. I needed to work for a few days, and I struggled with online meetings, especially with my camera on. Hopefully, this can be addressed in the future.

The location is close to the city, overall villa we stayed was amazing so much room. The staff was so amazing and helpfu

Good restaurant and bar. Staff was very good. They helped us with restaurant reservations, recommended tours and getting the taxi company to picked up us there.

Nice room , nice hotel

The water is salt and could in the shower There is nothing to do about it

It looked jut like the pictures and very spacious. I liked the connections they provided that helped me order decorations.

I didn't like that there wasn't anyone to assist me like staff after a certain time. I also didn't feel like it was secure/have proper security. There wasn't a microwave in the villa and they said the water didn't get hot.

Cecile (I hope I spelled it correctly) was wonderful in accommodating a last minute guest for us. The roomsWere comfy and spacious and had everything we needed.

My only issue was the water faucets and shower heads could have been a little better is how the water came out. Also the location is still developing, so there was a lot of construction right outside the property as of June 2024 but that’s not their fault. Just something to be aware of.

Friendly and very helpful staff.Safe, quiet location.Clean, new building, good amenities.

The property was in very good condition, and they had a little bar, restaurant which made it very convenient as well.

There was a good bit of construction, but I’m sure it will be done soon.

I loved the staff, they were all very nice and helpful. Cecilia was very friendly and gave us the best recommendations to eat and to different places where we were able to enjoy very much our vacation. She would also help me look up any adresses I couldn't find. I would truly recommend this place for anyone.

My only bad experience was when I was going to brush my teeth and when I went to take a shower. The water was a little salty. We were told that's because 70% of the water is from the beach and the other 30% percent are from the cenotes.

Location.

We booked a two night stay but was originally intended to be there for only 8 hours as we had booked a house on Airbnb and had spare time and wanted to take a shower and relax/refresh. Unfortunately the 8 hours ended up being 2 as the hotel had no electricity, thus no water, no A/C, no internet, etc. When requested for a refund or credit for another stay some days after, the owner refused. The worst experience at a hotel I’ve had so far.

Very accommodating and friendly staff. Helped us with finding restaurants, transportation, and excursions. Hotel is very nice and room was beautiful.

Very Modern w/ a jungle vibe. Receptionists were very nice & helpful