NEST Tulum

Better than expected with the best concierge team! Excellent food accommodations, service and communication. Already considering when we could possibly come back ;)

The hotel is an amazing location and has the most beautiful beachfront setting. The staff are incredible and so friendly, the service was amazing and the food brilliant.

The rooms are quite small and the beds were really damp. Our clothes actually felt damp after lying on the bed, so it wasn’t the most comfortable sleep.

Excellent location and food. Small which allowed for individual attention from the superb staff. Food was outstanding.

The lighting in the bathroom was inadequate - style over substance.

We loved their concept of beautifully designed bungalows that seamlessly blend luxury with nature. Our bungalow offered a view into the lush jungle, allowing us to immerse in the beautiful nature and wildlife of Tulum. We particularly enjoyed the hotel's beachfront location and the lovely staff at the reception, who were not only friendly but genuinely attentive and made every effort to ensure our stay was comfortable and enjoyable. From personalised recommendations for local activities to prompt service at the beach, we felt valued and well taken care of throughout our visit. The Nest is the perfect getaway for relaxation and luxury. We can't wait to return to this gem in Tulum! Highly recommended!

The beach was very well kept and not too busy. Property and rooms were super cute and just as pictured. Staff was very friendly and attentive.

There is nothing I can complain about.

Great soap/shampoo/conditioner provided. Cleaned house every day. Complementary delicious breakfast. Right on the ocean / private beach essentially. Clean/serene/spacious.

Sub par water pressure in showers and dim lighting

Small hotel with great food drinks, rooms and beach area

I’d have liked a fridge in the room

Absolutely stunning with the most amazing staff I have ever seen at a hotel. The food was delicious, rooms were beautiful and well thought out, and the beach was something else! It was never too crowded and easy to feel at peace at the little jungle nooks they created and I never had a problem getting a beach cabana. If I come back to Tulum I wouldn’t consider staying anywhere else but here.

Stating the obvious, but it’s in the jungle, so bring bug spray or buy it at the little store a few steps from the hotel.

Nest is one of our favorite spots in the world! We were there 5 years ago, and although Tulum has changed in that time, Nest has maintained it's intimate beauty and great service. The grounds and facilities were as gorgeous as ever, rooms well designed and cared for and service excellent.

We had no issues with Nest.

Food was fantastic! The staff especially the concierge service was incredible! Great time to go!

The feeling of being unsafe once we left the Nest.

Absolutely stunning place with the best concierge team ever! They helped us with everything we needed, and very quickly! It is relatively small compared to other hotels around, so it is much more relaxing with less people being there. A truly wonderful stay!

If your room is closer to the road, you get to hear the loud music from bars and restaurants outside. But this is Tulum and it never lasted all night, usually stopped around 11pm-12am. Otherwise, we had the best sleep!

The room was confortable and the room service was exceptional.

The food and bar costs are absurd. The service at the restaurant and bar were not as expected for the cost.

Good included breakfastBeach is niceThey changed our room when the music from the bar next door was too loud for us to sleepFriendly staffBikes

Bar next door plays super loud music on weekendsFood is expensiveWifi doesn't work well in the rooms, only in the common areaThere's a family oriented hotel on one side of the hotel and a public space on the other, so it's not that peaceful because of kid noise and beach sellers

Friendly staff, good location, quiet beach, beautiful rooms.

They need to clean the seaweed regularly.

The space room The private beach The breakfast by the beach that’s included in the room price

I didn’t like that I still haven’t received my 400$ deposit since I left a month ago They insisted that they released it and my bank haven’t received any transactions Plus the 100$ that was stolen from our room

The service by the staff and the attentiveness was excellent! Especially hostess Ana!

The beach cleared after 2 days but best to catch the non excessive seaweed seasons in Tulum if you r primarily there for the beach and r&r on the property!

I really appreciated he exceptional service, all the staff from the concierge team to the beach club staff and housekeeping were kind, thoughtful and so fast at getting anything done. The concierge team responded almost immediately to my questions and tried their very best to accommodate all my questions and requests. Breakfast included with the room was again great.I loved the beach club, so chic, and the interior of the whole hotel.

The rustic theme wasn’t for me. it meant that the older rooms didn’t have sealed windows and doors which allowed lots of bugs and mosquitos to enter. the rooms were not so generous in size in comparison to what you pay for. Unfortunately the beach around the hotel has become very busy with locals setting up camp next door and the public having access through the neighbouring hotel so the quieter southern part of the beach I was hoping for was not so restful.

everything was amazing , food and drinks were excellent , we loved the breakfast every morning , staff where so friendly , the beach is so relaxing, in a more calmer part of Tulum very close to and walkable to other delicious restaurants

nothing, I wish I could have stayed longer !!! will definitely return to the next !!!

One of the smaller hotels on the beach which meant fewer guests and impeccable service! The staff and concierge service were 10/10 and they all knew the guests by name. Breakfast on the beach every morning and plenty of sun loungers for the guests so no stress to reserve.

No gym or fitness studio but had the opportunity to take part in yoga classes

location.beautiful garden areas with lively birdsong and two woodpeckers! so lovely

sargassum on the beach was overwhelming.