Hotel Blanco Tulum Adults Only

Dangerous staff. A hurricane hit when I was scheduled to check in. They ensured me everything was safe and normal. It was not, they just wanted their money.

The picture’s misrepresented the hotel in person. There were stray dogs im the front and the facility was dirty and out

Everything

Nice room with balcony open to non-maintained jungle with open (non-swimming) cenote. Easy access to downtown central area 10-15 minutes walk. Very polite staff!

Poor internet (non-functioning or super slow); sad to say no-hot water. In winter holiday be good to at least warm not stone cold shower! Pool area lounge equipment tattered and non-inviting.

The location is convient and the sunrise view from the rooftop is nice. Beds were comfy. The best part of the stay was the cooperation with the hotel next door for breakfast. For a quick stay it’s ok. But it’s poor and needs updating. It’s ok for a quick stay.

The pictures make the place look nice but reality is that it’s deteriorating and needs fixing, updating and maintenance. Pictures of our room included a balcony with furniture no furniture. Made a reservation for 3 people had only 2 towels. Didn’t even have a towel for the floor. The little pond they have in the courtyard smells bad of swampy water. Internet didn’t work in the room, which was our requirement. Told the receptionist who said they had something changed the other day and they would send someone to look at it and they never did. The elevator is old and takes forever to open, close & move. The upstairs terrace furniture is in horrible condition, stained, ripped. The pool looks terrible it’s chipping. The booking pictures are old falsely advertised.

location and the room size.

the sewer smell from the bathroom.

Nothing-hotel is on a very busy road, we couldn’t sleep due to the traffic and the noise from outside.

Very poor hygiene, sheets stained, towels in very bad condition, no internet connection, uncomfortable beds !

Good location

No breakfast, had to go to another hotel and the staff were rude. The hotel was rather noisy as workman were staying there.I have asked the hotel for a zero account receipt but they have so far .

Breakfast was OK. Location right in the center, close to supermarket and restaurants.

Internet was sketchy sometimes.

The location

The noise, multiple people trying to enter our room and different hours of the nights, our safe was broken, the room was not as modern as the pictures show and was not as clean as you would expect.

Breakfast was not on site, but at a nearby restaurant, good breakfast, good service.Hotel was nice and clean, staff was kind and helpful, all good.

Not a big deal for us, but no onsite parking.

Rooftop pool was lovely and nice sunbeds to lay down on. Location wise it’s about 10/15 min walk from the main downtown area with the restaurants and bars but not too bad. Room was clean and spacious, nice balcony.

Bed was very uncomfortable, bumpy mattress and hard pillows. Shower was also cold more than once.

The location was good, on the main street.

Having to go to another hotel for breakfast. Generally early morning/late evening noise disturbing.due to location of the room. Basic room facilities, no tea/coffee facilities. Not able to use the patio, only one seat, no sun.

Location

People make I lot of noise sadly! Woke me up 2 times , 2 days !

The roof top pool

As soon as we entered the hotel lobby there was a weird smell of sewer and that was through out the hotel.

Location, friendly staff, facilities

I like that it is close to the center,the grande Cenote, Paraiso Beach and The ruins. The staff was very kind and helpful.

Can't think of anything that I like about the hotel. I enjoyed my stay there.

Very nice room and bathroom. Rooftop pool and bar area really nice, a great place to chill out after walking around town. Supermarket right across the road was fabulous. Very comfortable bed although we had to ask for an extra pillow, only 3 supplied on a king bed.

Water went off several times during our stay, power also a couple of times. Both rectified quickly. Bar on roof was not often staffed and no towels, fixed that by taking our own drinks to the pool and asking at reception for pool towels. Hotel was very quiet as it was low season. Nice balcony overlooking garden but couldn’t use due to mosquitoes in their thousands, garden water feature not working so stagnant pool below us. Coffee machine in room but no coffee or creamer/sugar and no teaspoons or glasses, just 2 mugs.

Close to main strip, lovely roof top pool area. Delicious breakfast in hotel next door included. Helpful friendly staff. Modern clean comfy room, huge bed.

Construction works at present but didn't really affect us.

Location was good, close to lots of bars, restaurants and shops. The staff on reception are friendly. Please note no one speaks English here.

Not clean at all! Smelly bed sheets and pillows, drains in the bathroom smell too. I also got very sick from the water in the shower, there was a very strong smell. I would not stay here again! Don't get fooled by the pretty pictures and budget price.

The size of the room.

Front desk lady very cold attitude and zero help . TV did not work, bad wifi, YouTube, Netflix imposible to see . Terrace pretty dirty. Towels in the bathroom none, only striped blue beach towels that did not help much drying being quite old . Apparently the signal on high floors is not good. No one from maintenance on duty after 5 pm .Asked for 2 glasses and got 2 champagne flute . Nespresso coffee maker without capsules.