3.5 Star Hotel
Hotel El Capitan
Avenida Coba Sur Sn Entre Asteroides Y Mercurio, Tulum, Mexico View Map
1/99
About
Comfortable Accommodations Hotel El Capitan in Tulum offers air-conditioned rooms with private bathrooms, walk-in showers, and free WiFi. Each room includes a work desk, mini-bar, and garden or pool views. Leisure Facilities Guests can relax on the sun terrace, in the garden, or by the year-round outdoor swimming pool. The hotel features a family-friendly restaurant serving Mexican cuisine with vegetarian options, a bar, and an outdoor seating area. Convenient Services The hotel provides a paid shuttle service, 24-hour front desk, daily housekeeping, room service, bike hire, tour desk, and luggage storage. Free on-site private parking is available. Location and Access Located 25 mi from Tulum International Airport, Hotel El Capitan is located in the city center. English and Spanish are spoken at reception.
156 Reviews
- Cleanliness
- 8.2
- Staff
- 8.6
- Location
- 8.6
What Guests Say
- “The check-in process was efficient. The pool seemed clean even though I didn't use it. The sheets were clean and white. The…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/2Standard Room
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/4Double Room with Two Double Beds
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/4Superior Double Room
- Air conditioning
- Bath or Shower
- Body soap
- Closet
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What Guests Loved
Based on 156 reviews
Pros +
- The check-in process was efficient. The pool seemed clean even though I didn't use it. The sheets were clean and white. The airconditioners worked well.
Cons -
- I didn't like that they charged for kids free unlike other hotels. Everything was very low quality and old but they were clean. The bathrooms were very small, not even enough room to fully sit on the toilet without hitting the wall.
The check-in process was efficient. The pool seemed clean even though I didn't use it. The sheets were clean and white. The airconditioners worked well.
I didn't like that they charged for kids free unlike other hotels. Everything was very low quality and old but they were clean. The bathrooms were very small, not even enough room to fully sit on the toilet without hitting the wall.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Children older than 2 years have an extra cost of 20 USD plus tax per night per child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Avenida Coba Sur Sn Entre Asteroides Y Mercurio, Tulum
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