Hotel Segara Agung

The room was lovely, large and clean. The staff were excellent, location is perfect short walk to beach restaurants.

Staff are so sweet and friendly. I felt safe and welcome with my 2 year old.

Room was nice but it had an old musky smell and the bathroom sink was clogged. The rooms are a little outdated but good value for the money paid. Air con worked well. Breakfast was nice. Staff were very friendly and helpful.Close walk to the beach and its off the road, so quiet at night.

building was good with traditional design and beach access

lack of power outlet to charge our gadget. there is only one to supply TV and it's not easy to reach.Poor wifi signal from 2nd floor

Pool and garden area. We had a deluxe room on the ground floor and were really happy with the verandah. Large room too. Shower head and taps changed while we were there. Water is hot and great pressure.

Cleanliness. The rooms are damp and mouldy, desperately in need of painting. Bathroom also mouldy plus soap scum on tiles and bath. I even bought bleach and a brush and cleaned it myself because I couldn't stand it.

The location was excellent…Close to beach walk and far enough away for absolute quiet!

Rooms were dated but I think there is a newer remodeled section Also people smoking outside their rooms drifted to our balcony

The location and price is perfect. Very close to cafes and beach. Sanur is a good quiet location

The shower head needs replacing, and the property could do with repair in several areas.

Older style Balinese accommodation. Great location - close to beach and shopping. Outdoor environment beautiful. Rooms spacious however bathrooms very dated and need refurbished asap. TV reception poor. Top floor rooms not for older people as there are many stairs. Breakfast pretty good with other food available for lunch/dinner which was ok too. Pool areas really nice though water needed to be a bit colder as it warmed up during the day,

Bathrooms - old and in very poor condition.

This was a lovely relaxed hotel. There was just the two of us that stayed here. It felt very traditional Balinese with the building, furniture and the music to create this vibe. It was a short walk to the beach front where there is plenty of restaurants and cafes, and also to the main street where there is some great shopping and cheap spas. The breakfast was sufficient, not too big, it was a healthy serving with fresh fruit every day. The pool and the gardens were beautiful. All the staff were very helpful and cheerful. It was a very pleasant stay

Our room had a damp smell. The bathroom needs attention, better ventilation would help. It was quite small. Other than that it was a super relaxing place to stay for me and my daughter.

We had requested an early check in (really early, or flight for in at midnight) and got confirmation that our request had been accepted, but when we got there they said they were full and didn't have our room really so we had to stay in a pretty dumpy hotel nearby. Also, I don't think we got the same room that was in the photos (seems common in Bali).

Hotel was close to the esplanade/beach and a great cafe (O'sea) down the end of street. The garden and pool were nice. We had the junior suite and the deluxe twin between us. Rooms were quiet.

One of us were given a pretty filthy room - frayed pillow slips, stains on sheets, bathroom filthy to say least. I couldn't believe the dirt behind the beds when I pulled the side table out to access behind the side table. To hotels credit they switched my room - luckily there was one left. I was surprised the manager didn't check in with me the next day to make sure I was happy - I am not one to complain but this was pretty bad. She seemed a bit grumpy with me. I mean if I had to sign a form saying I wouldn't ruin their room or steal anything, what guarantee did I get about my enjoying the place? The rooms are not bad, and suppose reasonable for the money - just - but very tired. The breakfast was ordinary - the waffles dry, the nasi goreng inedible - a kind of 'mac' brekky... I ended up having brekky at o"sea. Good plunger coffee though! And the waiter was lovely. We didn't have a bad stay, and if you've booked already don't stress, but we just wouldn't stay there again.

Big family room with Google cromecast. Every morning at breakfast our room is directly cleaned so it was clean when we got back to the room. Beautiful serene atmosphere

In the room the AC worked well but we had big mold stains on the walls beneath the AC. It had my wife, parents and son coughing the entire night. Also the swimming pool is just next to the seating area for food and drinks. So not very secluded

Dental Cave

They claimed that my room had a pool/garden view but this was basically BS as the design of the room could best be described as “cave-like”. Also, they had those “cool white” (instead of “warm yellow) fluorescent light bulbs that made the it feel like a dental clinic or a surgical theatre. Awful.

Really loved the pool and the great location. Room was great. Super quiet

Bathroom was not great

good location to beach front at Sanur, close to other areas with multiple restaurants and bars etc. Staff were very helpful in all our dealigs with them

Cleanliness of the bathroom(s) left a bit to be desired,

Lovely grounds, pool area and breakfast. Rooms were comfortable.

Staff friendly, helpful. Hotel very beautiful. Beds comfy!

Outstanding: staff, location, grounds, pool.Disappointing: rooms desperately in need of an upgrade. Fixtures, tiling, grout, vanity, bedding and sheets.I will consider elsewhere based on the poor room standard.

The staff were so lovely, kind and went out of their way to look after us

Pool was good. The family room was brilliant

Location, pool, garden, staff

Our room needed a