3 Star Hotel

Palm Garden Hotel

Jalan Kesuma Sari No 3, Bali, Indonesia View Map

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Palm Garden Hotel photo 2
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Palm Garden Hotel

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About

Hotel Palm Garden Sanur provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers car hire and shuttle amenities for your ease in navigating around Bali. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Hotel Palm Garden Sanur have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a refrigerator, bottled water and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Hotel Palm Garden Sanur as breakfast is made available for you on the premises.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Throughout the day, engage in the entertaining activities available at Hotel Palm Garden Sanur. Make sure to discover the readily available beach at hotel.Unwind by the pool at hotel and cherish a leisurely moment.

265 Reviews

8.2Very Good
Cleanliness
8.3
Staff
9.1
Location
9.4

What Guests Say

  • “this was my 4. stay at the hotel. I like the location close to the Indian ocean. very clean comfortable room. Reception, staff, very…”
  • “Great location, just a few minutes walk to the beach.The unit looked a bit dated, but it was clean. The rooms were very spacious, and…”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Family Suite1/4

Family Suite

539 sqft • 1 Double, 1 Single

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Complimentary drinking water
Two-Bedroom Suite1/4

Two-Bedroom Suite

539 sqft • 1 King or 1 King

  • Adapter
  • Air conditioning
  • Balcony
  • Bath or Shower
Deluxe1/4

Deluxe

323 sqft • 1 Double

  • Adapter
  • Air conditioning
  • Baby Cot
  • Balcony
Deluxe Double or Twin Room1/4

Deluxe Double or Twin Room

323 sqft • 1 King, 2 Single

  • Adapter
  • Air conditioning
  • Balcony
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.2
    Very Good

    Based on 265 reviews

    Location

    9.4

    Cleanliness

    8.3

    Staff

    9.1

    Overall Quality

    8.2

    Pros +

    • this was my 4. stay at the hotel. I like the location close to the Indian ocean. very clean comfortable room. Reception, staff, very friendly, helpful.
    • Great location, just a few minutes walk to the beach.The unit looked a bit dated, but it was clean. The rooms were very spacious, and the beds were comfortable. I also liked that each room had its own ensuite bathroom.The amenities were basic, and it's recommended to bring your own toiletries even though toothbrush kits were provided.Breakfast came with three options, which were good enough for us. Coffee and tea were provided as instant sachets, and you make them yourself in the unit.The staff were very friendly and helpful, which made the stay more pleasant.
    • Central

    Cons -

    • No hairdryer provided, and there's only a small piece of soap for the shower and handwashing. Consider switching the soap and shampoo to refillable bottles in the shower.
    • Old and not well maintained. Building work noise
    • It’s a bit dated and could be cleaner.
    Business Traveler (2)Solo Traveler (27)Traveling as Couple (33)Family with Young Children (50)Family with Teens (1)Senior Traveler (1)Group Traveler (12)Total (521)
    10Verified Hotel GuestPosted on: 4-22-2017

    this was my 4. stay at the hotel. I like the location close to the Indian ocean. very clean comfortable room. Reception, staff, very friendly, helpful.

    8Regina F.Posted on: 12-15-2025

    Great location, just a few minutes walk to the beach.The unit looked a bit dated, but it was clean. The rooms were very spacious, and the beds were comfortable. I also liked that each room had its own ensuite bathroom.The amenities were basic, and it's recommended to bring your own toiletries even though toothbrush kits were provided.Breakfast came with three options, which were good enough for us. Coffee and tea were provided as instant sachets, and you make them yourself in the unit.The staff were very friendly and helpful, which made the stay more pleasant.

    No hairdryer provided, and there's only a small piece of soap for the shower and handwashing. Consider switching the soap and shampoo to refillable bottles in the shower.

    7neilPosted on: 10-27-2025

    Central

    Old and not well maintained. Building work noise

    10MartaPosted on: 8-20-2025

    Just steps to the beach, restaurants and shopping.

    It’s a bit dated and could be cleaner.

    9WilhelminaPosted on: 5-2-2025

    Quiet, pleasant value for $$

    Goof location

    8JillaynePosted on: 4-30-2025

    Great location and nice pool with comfortable lounge chairs. Wifi is good. Not far from beach or other restaurants and coffee shops and night market.

    9Addie731Posted on: 4-27-2025

    We loved our stay at palm garden, in one of the 2 bedroom suites.It was spacious and suited our family of four, with 2 separate bedrooms, with adjoining bathrooms and a communal lounger area.The pool was lovely and the gardens were really nice. The staff were friendly and professional.Fantastic location, a stone's throw from the beach.It was excellent value for money.

    9RobbiePosted on: 4-17-2025

    I liked the aesthetic and how close I was to the beach, also the food was very filling

    The toilets lacked flushing power, the bathroom lighting was weak, the beds made a lot of noise when I moved and the restaurant was very stingy with its bacon

    6RhiannonPosted on: 4-15-2025

    The location was great and the family rooms were very spacious with two bedrooms and two bathrooms and a lounge

    It was very tired and the pillows were lumpy

    10CharlesPosted on: 4-10-2025

    Very near to the best part of the beach. Wonderful garden and pool with facilities. Nice and spacious room. The receptionist was very kind and helpful to offer a good motorbike for good price and to let us leave our luggage at the reception till the evening after we checked out.

    There was a strange smell in the bathroom, but after a quick cleaning, it was completely gone.

    10JuliePosted on: 3-31-2025

    Great hotel close to beach and main road.Many dining options close by.Room was clean and good size.Pool area was great.

    8JuliePosted on: 3-18-2025

    Location - 5 mins easy walk to beach & eateries. The large pool was clean & pool towels & sun loungers available. Good wifi connection.

    TV didn't work properly - only 2 Chanels - boring. Only get complimentary bottle of water on first day - in a country, where you need bottled water to brush your teeth, a daily bottle of water would be appreciated. We didn't like our 1st floor room (we requested a ground floor, due to our age?)

    9MaijuPosted on: 3-3-2025

    Loved the pool and beautiful garden. Staff was so amazing and friendly. Little sitting area outside my room was one of the best things, perfect place to have a cup of coffee in the morning. Really good food at the restaurant and lovely staff over there too. The cat who lives at the hotel might come ask for food while you are in there. It's friendly and adorable.Good location, just a small stroll and you are at the beach. Also lots of restaurants and shops around.Rooms are quite outdated, but super clean and have lots of space for clothes and your stuff. Big fridge for your food and drinks, good ac and wi-fi.

    It was hard to find an outlet to charge your phone, not too many of those in a room. If you have bad knees, stairs to second floor might give you a hard time, those are pretty steep.

    7TalliePosted on: 3-1-2025

    Very nice staff and outdoor pool!

    Rooms are slightly outdated and could use an upgrade.

    8FaryarPosted on: 2-27-2025

    Excellent location close to beach

    Rooms need renovation. The grounds are fine.

    9ShannonPosted on: 2-25-2025

    Quick overnight stay before heading to nusa Lembongan. Palm garden ticked all our boxes for a 1 night stay

    Money exchange over the road at round about tried to steal 1mill rupiah off us. This has nothing to do with hotel but think customers need to be warned as it looks like a safe money exchange

    8LouisePosted on: 2-22-2025

    We really the restaurant and the breakfasts. Pool and gardens was lovely .Gardens beautifully tended to. Liked the private versndah to sit out in.

    More comfortable beds.

    9JPosted on: 2-14-2025

    Great service from staff Pool and room was very cleanPlace was in a great location Staff organised extra bed for my child - very kind

    If i had to say something the bed wasnt the best as squeak every time you make a move.

    10DiannePosted on: 1-18-2025

    This was our second stay at Palm Garden.We just love this small cosy hotel. The location is awesome with a short 2 minute walk to the beach and a 2 minute walk to the main Rd where there are an abundance of restaurant options to choose from.The rooms are large and clean, the bathrooms are big but possibly due for a renovation which im sure is not far off as we also stayed at one of their sister hotels in legian and they have renovated their bathrooms. There is nothing wrong with the bathroom it was clean and spacious but they could get rid of the bathtub which I find useless ( for me ) and gain a little more room.The beds are super comfy and a nice big verandahs to sit on. The pool is nice with enough pool lounges for the size of the hotel. The staff are all lovely.We would definately stay at palm garden again.

    Nothing to complain about

    7TiffanyPosted on: 1-14-2025

    For the price the room was pretty good value

    I was very allergic to the room due to the old style comforters/bedding. There was also mold in the bathroom so that contributed to my allergies. The rooms were very outdated and run down. The grounds of the hotel were nice but run down. I feel if they spent some time and money on renovating and updating the bedding, curtains, pool area etc then this hotel would be incredible!

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Outdoor pool

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 5 to 11 can stay with extra bed, subject to additional charges. Children of age 0 to 4 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Nyepi Religious Day: Please be informed that Bali island celebrates Nyepi (Silent) day each year. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check-in and check-out from hotels. 29 March 2025 19 March 2026 8 March 2027 26 March 2028 15 March 2029

    Location

    Palm Garden Hotel

    Jalan Kesuma Sari No 3, Bali

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