Karang Lila Bhuana Ubud

The beds were comfortable, breakfast was good

Unfortunately one of our family members could not use there room as the smell of mould was so bad, also the bathroom extractor fan fell from the ceiling in my daughters room! Thankfully just missing her, they also did not provide new bottled water they tried to just refill the bottles! This was rectified when we raised this issue, the location was tropical but to far from the centre although they did have a shuttle, I would recommend this hotel!!!

Very cute boutique. Staff were so lovely and accommodating. The shuttle into town was so great and handy. Even thought they had set pick up and drop off, if we messaged them while we were out they would pop down and grab us. Nice and quiet location. Beautiful setting for breakfast. Very clean rooms.

Nothing. I thought it was a great little spot, great value for money and I’d stay there again.

Staff super friendly. Nice hotel and swimming pool. Big breakfast. Free shuttle to Ubud center.

Well this hotel, that I have booked quite spontaneously was a different kind of hotel I was used to so far. But I liked it!The location was quite close to Ubud centre but since we arrived in the latter evening we were too tired to go out hence we missed it. The next morning on our way to Nusa Dua we figured out it was a nice centre. However, the hotel has a nice pool that we unfortunately could not use due to our travel plans and it's located in the centre of the hotel. Literally surrounded by the rooms. The rooms are very nicely made with lots of bamboo material. The sink and the interior of the bathroom was made of stone.The internet.... That was awful. I mean the wifi was pretty much useless but luckily we had our SIM cards hence were still connected.Now comes the interesting part. The breakfast!When we checked in we were asked what we'd like to have for breakfast. So we could choose one main course and one drink. This is a great way to avoid food waste. Imagine if every hotel did this people would be more conscious and think twice about what they are going to order. The breakfast comes with two pancakes and fresh fruits anyway and you have the dish that you asked for the evening before. Great concept! Oh speaking of food, this hotel is serving vegetarian food only.The staff was very friendly at all times and helpful.If my path crosses again Ubud I might allow myself to stay at this place again.

The internet connection... Wifi was extremely poor. On the booking.com page the Wifi is rated with a 10 however either this was a joke or something happened to the router or the connection lines. Because we literally had 0 connection, let alone, we were given like 5 different Wifi addresses and only 1 of them appeared as active. Therefore, this was really not satisfying.

The room was huge and complete with everything we needed for a comfortable stay. The staff were super helpful and accommodating, Andy and the team are great. The shuttle is excellent and needed as it is outside of the main part of Ubud. Breakfast was nice and the one meal we ate in the vegan restaurant was very tasty.

There were only 4 sunbeds by the pool but that wasn’t a huge problem. There was a sewage smell after using the shower, but this wasn’t down to cleanliness as the staff cleaned very well every day.

The staff were absolutely incredible, they couldn’t do enough for you! The food was lovely and they were always around to help. It was extremely clean.

It would be good if the restaurant sold food in the evenings and not just breakfast.

Everything! Beautiful hotel, rooms were massive, very peaceful, wonderful staff. There was a free shuttle to the Main Street, which made it easy to shop, eat and then relax at the hotel. The breakfast juice was freshly made, and the breakfast was delicious. Andy, and his staff went above and beyond to make our stay relaxing. Highly recommend!

Everything was perfect.

Good location, not too far away from everything

Weird they don’t provide soap to your wash hands in your room. The curtains did not block the lights when the sun rises so it’s really bright when you’re trying to sleep.. Also, hot water gets cold really quickly when you shower.

The staff was soooo nice & friendly!

The room was very outdated, it had mold and the room smelled really weird.

The best was the location of the hotel

I didn’t like the attitude of the staff, they simply didn’t care at all. Not welcoming, very slow. Always late with the breakfast (1h late) or even forgetting about it. What’s more, the room was stinky due to the canalisation issues

I liked how the room was very comfortable and nice. Breakfast was really good and the staff very friendly and helpful.

Need to improve the drain out water

1. Location. 2. The property architecture. 3. Active response to chats on booking.com

1. Wifi was weak and often not working. 2. Two of the Rooms had stinky bathrooms. 3. Balconies are connected hence privacy is compromised.

2 things we liked the most- the sweet, helpful staff, and the free shuttle open car, that was so comfortable and fun experience, that we waited every morning and evening for using it :))

There was a bit of a noise from the next- room guests, and some of the wooden tiles at our room were not stable to step on.

Good staff, comfortable and big bed.

The bathroom vent didnt work. Made the bathroom really humid and there was mold. No fridge

Traditional style, great room.

Liked it all. Loved the transport option of the regular shuttle into Ubud centre. Loved the quiet rural location.

Nice staff, clean room, lots of light, good water pressure, tasty breakfast (put in your order and timing the night before), fine Internet (just have to switch between networks in different areas), pretty quiet area above town

I had the most amazing time during my trip in Ubud. The staff went above and beyond to ensure I had a memorable stay, and the on-site amenities like the pool added to the relaxation. The staff's personalized service made me feel like a valued guest throughout my stay. Highly recommended

The staff, very friendly and flexible. The transfer possibilities to the city. It was always available. They were very flexible. The rooms were very nice and big. Beds were good.

Breakfast could be better. You had a choice of 2 sorts and they wanted us to give our preference the day before. The choice in breakfast and the options was minimum. The rooms was damp en smelt a bit like fungus

The staff was amazing. They were incredibly nice and helped us with so many things. There is a free shuttle provided by the hotel going to and from central ubud, so we basically didn’t spend money on transportation when we were there. Only to the airport. When we had an early morning outing, and couldn’t make breakfast, the kitchen would prepare breakfast for us the night before so we could bring it along. Definitely recommend

Size of the room, friendly staff, design

Pillows were too big, breakfast service could be better