Ubud Raya Villa

The location, staff and food was excellent. Great options for breakfast and dinner. Fast service and good family activities in the resort.

The villas could do with a bit more maintenance. Some of the appliances in the Villa kitchen did not work.

This was our second time back and we returned for the beautiful property/villa: Room was comfortable, loved our private pool and backyard. The staff was quick and responsive to our requests.

Wifi was unusable in the evening, including connecting to streaming services (no local TV available). The shuttle service to Ubud Centre only runs two times a day and only one way. You need to pay for a return trip: This needs to be clearly stated in booking, especially when the surrounding area isn’t walkable. Didn’t love being asked to leave a Google review before even seeing our room in exchange for an upgraded service.

The room and staff was really very kind, loving and great they are so welcoming and they do there best to keep there customers happy.The food here is also amazing.The location of this property is also very good.Best thing is the cleanliness of the whole property is really up to the mark.

Everything was up to the mark.

Private pool and sitting area

Maintenance and upkeep of rooms and other areas was poor

The staff is really good and helpful. Always greet you with a smile and try to do whatever is possible in their limit. The property was nice and clean. Room sizes are pretty big and spacious.

Living area furniture is a little bit older and with a moisture smell. But maybe it is due to Ubud weather which is always humid. 2 bedroom villa is in front of the property so you will hear traffic sounds especially in the morning. Resort activities are limited.

The staff were friendly. That's about the only positive thing that came out of my trip.

The resort's pictures online are pretty much deceiving. The general upkeep of the rooms and the private pool is poor. The PowerPoints are not secured to the wall and your charging will require something heavy to hold the plugs in place.If you enjoy the occasional rat scurrying across your dining area, huge black ants on the bed frames and spiders the size of tennis balls lurking in the wardrobes, this is the right villa for your next stay. The breakfast has a poor selection of food too. And if you want that additional 'spooky' experience, do request the Kunti 3 bedroom villa (the villa's name doesn't help much). You might have an additional female dressed in white hanging out near the pool after 2am.

Staff were the most accommodating and helpful friendly people, beautiful rustic setting with lovely villa, amazing little private pool and outdoor secluded space, would definitely stay again.

Hard to dislike anything but You have to like the sound of nature! Some wildlife can be noisy in the night if you are a light sleeper, however, it didn't ruin the experience.

Super bad experience

Upon arriving at the villa for my stay in the Nakula room, I encountered several issues that significantly impacted my experience. First, despite requesting a late check-out due to my late check-in at 8 PM, I was informed that this was not allowed. This felt particularly frustrating, as I was expecting a more accommodating policy considering the circumstances.Once I entered the room, I was surprised to find a frog inside. While it might seem like a minor inconvenience, it was certainly unexpected and added to my discomfort during the stay.The situation did not improve when I decided to take a dip in the pool. It was notably dirty, and when I inquired about it, I was told that the condition was a result of the recent rain. This explanation did little to alleviate my disappointment, as I had hoped for a cleaner facility.In terms of kitchen amenities, I found the equipment lacking. The kitchen was equipped with only a knife, and there were no spoons or drinking glasses available—only tea cups. This made it difficult to prepare or enjoy any meals comfortably.Sofa in the living room super dirty and wet full of water.Breakfast was another letdown. I arrived at 10:40 AM, just before the cutoff time, only to find that most of the food was already gone. One staff member informed me that there was no food left at all. I had to wait, and when food was finally brought out, it was a small portion, inadequate for my group of four.Overall, my stay was marred by these issues, which left me feeling disappointed and frustrated. The lack of attention to detail and guest comfort was apparent throughout my experience.

I like their services very fast response. And the place very nice.

Is was the swimming pool. We feel still dirty.

We arrive at the late at night and the staff was so nice , very welcoming. They gave us a nice welcoming juice made with a type of flower which was really delicious and refreshing. Everyone there was nice, the receptionist, the people working outside the garden , the security they made me and my family feel safe. They had a whatsapp system for messages, and they replied fast to my message. Thank you so much, ubud raya Villa. I definitely recommend it.

Stay and location

Facilities mentioned in websites are nof not available and for everything they ask for advance booking which you don't know before you reach location. Rude reception behavior. Guests who booked in package get all facilities but from sites or self booking no proper responses

Excellent Villa with private pool,Indian Breakfast,good staff and cozy and warm welcome from staff. Nice location near to most of the Places,easy excess.

no at all

The main bedroom was huge. The bathrooms were huge. Shampoo and soap were provided in a communal bottle form. The staff was exceptional. They responded to our requests very quickly. It's near food and a place where they organise activities like water rafting and stuff (more of a pickup point)

1. Too many insects- spiders, ants, beetles, flies2. Too many creatures- lizards, FROGSThe frogs were the worst of them all. They were croaking SO LOUDLY THROUGHOUT THE NIGHT. We couldn't sleep AT ALL. We asked the staff for a mini refund of the stay because its ridiculous for the price we paid to be unable to have a good night's rest. They only relented a little after much negotiation with their manager and gave us a free ride to the port for our next leg of the trip. ?3. No fridge, no oven, no microwave4. NO TV

Very comfortable to stay clean very friendly staff at your service any time of the day when you need.See you soon in December 2023 will be back to stay again.Hope be able to stayed at ubud raya resort in december. Hope will be able to make reservations for right now but not able to make any bookings.Not sure why????

No comments, more room for improvement for morning breakfast

Piscine Good staff

No Hygiene at allNo protection against mosquitoes and lizards

Well from the outside everyrhing looks

I didnt like the rooms there was lizards inside my room, i had to checkout 2 days before, the pool was not clean, the garden was full of frogs and lizardsI called the room service for the lizards and they just sprayed mosquito sprayAlso they said the environment is like this so lizards and frogs are normalI do not recommend

The staff were extremely welcoming and friendly which was one of the highlights of our stay. The villa was VERY spacious and they offered good massage services. The vibes of the resort was very authentic and cozy reflecting the Balinese culture (slightly different from that of more modern looking resorts).

The pool was under some trees so there would often be leaves in the water, but the staff clear them every morning. The floor/base of the standing shower is simply a square piece of marble tile surrounded by smooth pebbles so it may be hard to balance on for elderly people. The resort is surrounded by trees and nature so there may be loud sounds and visits by insects sometimes.

Beautiful instagram worthy villas

Beds were not very comfortable and squeaky. Not very practical to shower in the open shower. Bathtub was dirty. Bug were found on the floor. Location not very close to Ubud central.

Not a single thing

Rooms,pool and bathrooms

We had the One Bed Pool Villa - We stayed 6 nights in the Sayati RoomIt was very private and the private pool was lovely. The bed was nice and big, and firm which I liked. It was like we lived in our own little compound which was great for an escape away.Overall for us it was the Staff... they were Awesome! Kind and engaging, they really spoke highly of the Villa and asked if we could please fill in the review section of our stay. I found that they made the stay for us a great one. I would go back just to see them again and see how they are doing.We also loved the Indonesian Style Buffet Breakfast (because we were usually hungry in the morning) and the Balinese Coffee.The free shuttles to and from Ubud Township was awesome and greatly appreciated.The communication with the Hotel via "Whats App" was very good and helpful. That is how we checked on Shuttle times, Room Service and made general enquiries.The Bar Cocktails were yummy flavors and nice and strong lol! And buy 2 get 1 free left everyone happy!

The Shower and Bath taps did not work:We think this was because they were diverting water from the taps in the bathroom to the pool fountain and we had to repeatedly ask Daily to fix it in which the pool fountain would then stop working so that we could use the shower.The Food to order was Average:The food we would order outside of the Buffet Breakfast was not that great and not really value for money. It was not that tasty and very small portions. It felt like the Chef was only there to do the breakfast and it was the hotel staff that were cooking the meals outside of breakfast. Sad to say. This also includes the Balinese/Indonesian dishes.Constant work during the day (mowers and weed eaters going) which made it hard to relax by the pool. But we understood that they were only trying to make the property look beautiful.The Stage Area was a nice space that could also be utilized outside of any festivals or events. It was right next to our room and when we went to go and explore, the Stage Area was used as a storage place for furniture and mattresses which it could have been used for a chill area with seating and tables to relax. I don't know... it just seemed like we were not supposed to be there?Yoga was another issue because it was supposed to be free daily yoga, but the Yoga was not actually on site, we had to go 10mins around the corner to access it and it was not everyday.