Labak River Hotel by EPS

Loved our stay at the hotel, the room was quite big, clean bathrooms and the view was beautiful.

The villa very big which is value for money, the sorrounding is quite with the sound of the river which is perfect.

The breakfast dorang have many options so if have A long stay there you might be find for another option outside the hotel

Breakfast on the pool was spectacular and affordable. Good surrounding views. Very friendly staff.

I stayed here for one day I like the property very much calm and quiet atmosphere good view from the room. And the staffs bahavinng is appreciated.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.

- how spacious the room was- the cleanliness of the room & bathroom- how comfortable the bed was - how quiet & relaxing the property is

Far from centre but they offer free shuttle at 10am & 5pm to Ubud Central so it was ok

Very beautiful place clean comfortable, Staff very friendly and wling to help always

Hotel is still not complete, They need to upgrade some of the furniture

Not much. Pool was good.. that’s about it.

facilities around and cleanliness of the area was terrible.Towels were stained Air con didn’t work Receptionist sleeping in reception when we came home at 11:00pm..

This property was beautiful- the 2 bed apartment we had was perfect. Great amount of space, close enough to Ubud. Lovely little yoga studio and food up the hill room the apartment too.

Only down side was the food here we order room service one evening as my girls were tired from a busy few day. Food arrived 1.5 hours later after having to call them, was all cold.. and the order was wrong. We struggled to communicate with the receptionist to get it changed. Apartment highly recommended, but not the food.

Good location, great views of river, very clean and comfortable with helpful and polite staff.

The view of the pool from our room was stunning, it was very quiet and felt like we had the whole place to ourselves.

Room was clean, reception staff were lovely.

Does not look as fresh and new as the pictures. Unfortunately this place is very run down and affected by the pandemic. Breakfast staff were very rude.

My favourite part about the hotel was the swimming pool. It is surrounded by beautiful scenery and is a short drive to Ubud town centre. There is a free shuttle offered, however you have to leave at 10am. We enjoyed breakfast at nearby Outpost cafe and also the food at Sage is tasty; both a 3 minute walk from the hotel. The hotel is clean, quiet and comfortable. The rooms are spacious and staff very friendly.

Nothing, couldn't fault it.

Pool was goodGardens were greatService generally was prompt, cheerful, obliging.The shuttle service was much appreciated.

Some of their website promo pictures were of a different property; particularly the pool area. If we'd known that the hotel had been only open since May, following Covid closure, we may have booked elsewhere: Staff seemed untrained as a consequence. No liquor available at bar or mini-bar. Breakfast team was less than efficient: Every morning, had to ask for salt & pepper, serviettes, cutlery. Courses arrived together.Towels were not particularly white or fluffy.

I loved the view from the back of the hotel. It’s just amazing. Lots of nature. 100%recommended if you are looking for connecting with nature. It’s about 10 minutes far away a from Ubud center by motorbike. There is also a yoga centre next door with a nice restaurant.

There is not a pathway to walk outside of the hotel. Breakfast was included but it was not buffet, it was a la carta. I preferred to have breakfast outside in the beautiful Coffe shops in Ubud center.

Quite area. Amazing views & pool. Staff excellent. Room perfect

For my 76yr old father hard to get around when leaving property. Both nights was celebration time and the cook was not available at hotel. 1st night difficult for father to walk up road for dinner. 2nd night ordered food with hotel guest who went pick it up for us. He was wonderful. Had to try a few times. Not the Hotels fault… just circumstance

The best things about this hotel were the views, the pool and gardens. They were immaculate and the pool really is the centrepiece of the hotel. The rooms are comforntable and the sound of the river below is very relaxing to fall asleep to!We really loved the 'floating breakfast' - very 'Instagrammable', particularly with the infinity pool and greenery as a backdrop!The service by the main receptionist was also fantastic. She was always very helpful. They organised a 'free shuttle' to visit the nearby Monkey Forest. They were also great at organising massage therapists, even at short notice who can deliver massages in your room or in their dedicated spa room.Other services like luggage assistance, room cleaning and laundry were perfect and we were very grateful for these services functioning well.

There are some aspects of the hotel that could use some attention. Mainly aesthetics and maintenance like room requiring re-painting in areas and some of the bath fittings not working as they should. The front of the building could also use some tidying up and disused areas are being used for storage rather than a gym or business centre (so you can catch up on emails or work if you are a digital nomad.There is also a bar area by the pool that is currently not functioning that could be used as a working bar or provide games/entertainment for kids or again a gym/fitness centre.Generally speaking though these were minor things and didn't dramatically impact on our stay here, and would still recommend, particularly if you can get a good rate on the 'Deluxe View Rooms' as we did.

We love that the hotel is right next to the Ubud Yoga Centre and just a 3 minute bike ride away from the bustling streets of Ubud. We particularly love spending time in the hotel for its tranquility and spectacular jungle views by the pool. Staff are extremely polite and helpful towards all our questions about getting around Ubud. Stay here if you’re looking for peace and quiet but not too far from the main town area.

Breakfast was okay, it was ala carte menu but you really get the usual continental breakfast. There are local Indonesian options which is a nice break from the standard western ones. Location is a bit out of Ubud central but also meant it's quieter and u can hear the river flowing nearby. The pool was a small, infinity style one and was refreshing after a hot, humid day out. The staff were friendly and eager to help us book transport. Beds were nice and comfy.

Rooms are definitely dated, particularly the bathrooms have seen better days.

Loved the sound of the river from our very private room/deck. The staff was very friendly and helpful. Breakfast was really good and easy. Free car service with excellent drivers who helped us with excursions outside of Ubud.