MaxOneHotels at Ubud - CHSE Certified

I liked the staff , they are extremely nice and accommodating and the location as well

It’s right next to a construction site , also they aren’t really upgrading the rooms

The hotel was perfect only 30 minute walk from the centre and the staff was lovely , food was even better and the pool on the roof top was lovely , they have evening entertainment and was such a laugh, I would defo return.

They had building work outside my room started at 8am every morning , but for someone out everyday wasn’t that bad

I had unforgettable experience staying at Maxone Hotel Ubud. When i arrived, I was greeted with warm hospitality and a smooth check-in process. The staff went above and beyond to ensure my stay was comfortable and enjoyable, making me feel like a valued guest throughout.

The place was accessible

Amenities like pool was under maintenance during our stay.I book this hotel for its aminities, but sad to say it was not availble during our stay.

Location was amazing, clean room comfy bed

Good service as before, this is my third times, unfortunately theres no egg station as before

Location is great, you a close to many restaurants and bars.They have a parking, which we used.Pool on the roof was also nice!

We booked 2 rooms 6 months up front, one with single beds and one with double bed.During checking they told us that they had no rooms with single beds. After some discussion, they placed an additional bed.The lady from the reception offered us a welcome drink. Later at the bar, we found that the welcome drink was some ice tea, instead of the drinks we ordered.One of the rooms was smelly (moldy). We informed the reception and they told to take care, but nothing changed.It seems that the customer is less important to the staff.

Rooftop pool & views were amazing. Friendly staff. Right in the middle of town with lots around but not too noisy at night. Lots of choices for buffet breakfast.

The room could be enhanced by having a fridge? Also the burners beneath the hot buffet weren't really strong enough so the food wasn't very warm. However neither of these things spoilt my stay!

Location, rooftop pool and rooftop deck

A basic and simple room. There is no working desk / table in the room, but the staff mamaged to get one table from the resto for me to work in the room.Not ideal, but worked.Some refurbishments would give this hotel a fresher look.

Great location,staff were very friendly and the beds super comfortable.

The biggest downside was that the wifi in the room rarely worked and only seemed to work up on the rooftop. It's also quite a noisy spot with very loud music playing nearby . There are also no safes or fridges in rooms

Staff and location

Breakfast was really bad

The view from the pool and restaurant is incredible, and the sunset really beautiful.

The room and bathroom didn’t seem that clean, like stains and markings everywhere on the walls and the room smelled weird when I first arrived.

Excellent location, good bed, clean room and the bathroom was alright

Floating breakfast on the Pool

No fridge inside room

The pool was very pretty and the beds and pillows were very very comfortable. Buffet breakfast was delicious and a good variety.

No fridge, extra charges for a clean towel daily, mouldy smelling room and lots of mould in bathroom.

Clean, nice location

Bad breakfast

Cleanliness, friendliness service and swimming pool

No fridge in room

Lovely and clean, rooms were decent size and bed and sheets were so comfortable,Also in a great location for eats and shops, also rooms very quiet at night.

the beds were very comfortable

the guests next door were screaming and fighting for hours between 11pm and 5am- staff did not help at all and no security was available

Overall satisfactory, except

For the rent, there was not a mini fridge,no complimentary coffee items provided in room, no hotwater boiling kettle