Nick's Pension

I liked very much about the location and ambience. Very quiet place with nice staff and breakfast.

Good location, friendly staff, nice surroundings

Hotel and rooms need renovation.

This is like a lovely little unassuming oasis that is tucked away, right in the middle of busy Ubud. The staff are so friendly and helpful. The gardens are beautiful. I love staying here.

The hotel was great at giving utmost service for me and my friend. The hotel was at the center of Ubud and everything was easy with acoustic music at night while we enjoy our meal at the restaurant. They even extend help since I forgot my passport in the vault so they were able to send it to me via grab safely. I’d really appreciate what they did for me. Keep it up!!!

Good service and great location

The room I was given was definitely not the one I had booked. I had reserved a first class room and I was given a second class room (in terms of location). I brought it to the hotel attention and nothing had been done to resolve the situation. I also complained to booking.com and nothing has been done on their side either. This is very disappointing.

Great Location and the Room was clean

There is no Heater as Ubud was cold

Good value for the price paid. The room is a good size, with a balcony. The room was clean with tea and coffee making facilities. The bed was comfy and the room was well lit. The staff were very friendly and insightful if you have any queries. The hotel is a relatively short walk from the main street. For the price I would recommend it .

There is no hair dryer in the rooms. They do have a hair dryer at reception but someone already had it when I asked for it. So, it would be better if each room had one instead of everyone sharing a few. The tiles on the steps up to the room are very,very slippery when wet.

Location and greenery were nice.

They didn’t have any proper first-aid kit. They gave alcohol and ear buds to clean the wound. They gave bandages ( small ones ) to cover the wound. Even after requesting them to arrange the things required to clean the wound, they didn’t bothered to do so.There mosquito net suddenly fell at night and in it’s response they just said they will fix it. They had no regret of something falling on their customers while they are sleeping.

The grounds are beautiful, stunning scenery!Great pillows too, not common in Bali.Location is right in the heart of Bali.

The room needs lots of work: toilet seat very loose, no hot water throughout our stay, bed was very uneven to sleep on, overall room not well maintained.Breakfast/ restaurant was okay, next time I’d rather eat at many of the wonderful restaurants around Ubud.

Plants and flowers around.

Mosquitoes and feel itchy

- Location was perfect. We could reach everywhere by walking in Ubud center- Personnel was very kind and helpfull. I arrived 1 day later from my origina booking and hotel did not charge for that day. Thanks a lot to manager and personnel- Beautiful yard- Very silent and away from crowd- AC and internet were working perfectly- Good value for this location

- Room defenetly needs renovation- Cleaning should be improved. There was a lot of spider webs under bed. Toilet was dirty. It would be better if they close the toilet. There is open spots which lizards might go in. -

Clean rooms spacious, only lockable by padlock door and from inside a wooden plank Staff were friendly and allowed me to cancel my room I booked by mistake without change Breakfast included with is a great added bonus Brilliant location on a quiet street away from everything ! Pool was nice Good value for money

Not very secure rooms, locking system. More option at breakfast would be good! Greenery overgrown.

Everything was disappointing. The staff, like the room. I had booked a deluxe room, they didn't give me the same room. I had to go back to the reception to say that it wasn't the room I had booked. And even though we changed rooms, it was terrible. Lousy mattress, lousy shower, lousy noise and daylight.

The place in the center of the downtown, near of everything, easy to walk around at the night, no need for the car, near of the monkey forest, handmade markets, restaurants and coffee shops The staff also so kind and responsive..

The staff at the place were excellent. They were always very helpful and friendly. Helped if arrange motorbike rentals and laundry services. The location is perfect with all restaurants and attractions walking distance. However, we do think we were a little unlucky with the room we got (on top of reception) as it was super close to the restaurant which had live music on. The pictures from booking.com didn’t really show the room we were in, so we were a little set back by that. Overall, it was ok albeit slightly dated.

Location is perfect, bungalows are clean, large and situated in beautiful greenery, like in the jungle. Absolutely gorgeous!!!

Location-Great near to palace & yet not noisy.Ambience-Too beautiful. Door, walkway, entrance, balcony is too good.Food-Limited (no buffet). But very good if you eat egg/omletePool-wonderful. Enjoyed nice time with family

Ambiance

The hot water in the bath was not there. The next day they rectified. Plugs and switches of electrical connections were not good

the location and the gardens were beautiful, however the linen in the rooms was very unclean .

the pillows were mouldy and unclean discusting I couldnt use them we slept with out pillows , 4 pillows in the room each was filthy with mould.The quilt was also smelly and unusable

Location GardensBeautuful spacious roomPool