Pertiwi Bisma 1

Amazing hotel! The wooden villa was wonderful, quiet, jungle view and nice balcony. Room was clean and bed very comfortable. Staff is extremely nice and helpful. Location is perfect(access monkey road throw B. Pertiwi spa!).

Room service menu could be more diversified and open later. Free goodies were not refilled during by the cleaning team.

Really great location, very nice pool and friendly staff

We paid a little extra for a room with river view wich was a mistake. The room was very far from the reception, and in the room there was no wifi connection, nor even phone connection so if your laying in bed you could not access the internet which for the price point is not okay. Next to that the ventilation in the room was very poor leading to it being extremely humid and quickly and smelly if you left wet towels in the bathroom to dry

The pools

It was raining inside our cottage, so we had to switch rooms

The pool in the view

Air conditioner didn’t work, the maid stole my brand new Apple Watch and the property claimed they couldn’t find it, there was black mold in the bathroom, the shower flooded everywhere because it was not properly installed, I requested a double bed and I got two single twins. I left a day early because the heat was intolerable.

The pool and location.

I was extremely disappointed in the staff member working on May 9th at 4am. We had arranged a taxi to the airport for this day and time the day before. Our taxi did not show up 15 minutes later. We asked the staff working for help if they could call and confirm with our taxi or if he had the number. He told us to wait. We waited in the lobby and watch more rides for tours come, pick up the guests and leave. I asked again for help 10 minutes later as our ride was now 25 minutes late and we had to go to the airport. He again was standing there smoking and wouldn’t help us. We eventually asked one of the drivers who came to the hotel to pick up guests for a tour if he knew anyone who could drive us to the airport. He helped us and called many people as he noted no one was awake at 4:30am. He actually had our ride arranged for us but he couldn’t come until 5am. It was such a stressful morning as we were leaving the country and the hotel was no help. Considering it was 4-5am no one was awake and none of the shops were open so it was a difficult task to manage on our own. Our original ride had never shown up and the staff member never offered to help in any way. It was a very stressful morning.

The location was great, quiet, and away from the traffic. Great room service. Staff were always kind and helpful.

We asked for a twin room but ended up with a double room. Couldn't change until the following morning.. Breakfast portions were small and limited choice. They could have added more bacon. Also. maybe offer some beans or sausages. Need bigger glasses for the juice

Pool was beautiful and rooms were huge

I only stayed here after a flight so hard to say

We stayed in Ubud for 4 nights and would recommend this place to everyone. We arrived late on our first night in the middle of a rain storm and the staff were great at getting us to our rooms. After the first night we decided to upgrade to the wooden bungalows overlooking the lower pool as they are amazing. The staff were brilliant, the breakfast excellent and the location was spot on - close enough to the hustle and bustle but yet so quiet. We even did our own yoga session down by the pool. This place is also great for spotting wildlife. We saw monkeys by the pool, lizards in the grounds and frogs on the balcony. What a lovely place.

Great location , helpful staff , clean

Lots of stairs .

I am a solo traveler and this is my first time staying in Pertiwi Bisma 1, have stayed a few years back in Pertiwi Bisma 2.- Room: Room is definitely spacious and can fit a family of 3 or even 4, good private balcony. My room was nearby a fountain with garden view, the water sound is soothing. It is a green place, lots of trees, plants and birds chirping.- Property: Property and area is one the best and the primary reason I'm giving a rating of 7 and not lower. This is definitely an awesome property at the heart of Central Ubud along Bisma. The garden and pools are gorgeous and well-maintained (I see gardeners tend to the plants every morning). 1st pool has a garden view, second pool's view is the Ubud rainforest - both are infinity pools. It is a quiet property and encourages all guests to be quiet/keep noise to a minimum.- Lighting: Warm lighting and there are bedside lamps.- Refrigerator and air conditioner cools well. TV with cable but I'm not really a TV-user when on holiday. Wifi in the evening is intermittent- Location: Best location for me as this is center of downtown Ubud. Can just walk along Bisma and around the Jl Raya Ubud and Monkey Forest, nearby restos/cafes, spas along the major roads. It is a touristy and vibrant area, but within the property is peaceful and quiet.- Housekeeping/cleaning is everyday. Daily housekeeping is ideal, I suggest though staff pay attention to the details of the room and keeping surfaces and every corner clean and dusted.

Cleanliness of the room - especially the bed and pillows.- Bed and pillows stressed me out. Pillows and sheets smells musty. I removed the pillow case and the pillow is stained, with yellow stains and mold spores. I had to change and use my own pillowcase. I have asked to replace the pillows, but all they did was change the pillowcase, or if they changed the pillows, all were stained and not fresh at all.- Bathroom - spacious bathroom, with bath tub and toilet has bidet. Had tub drain issue throughout my stay. They tried to fix on the first day but it recurred - slow drain. Floor tiles are stained. Bathroom needs deep-cleaning.

Beautiful pool # 2. Ok location. Nice balcony. Friendly staff. Decent breakfast.

Be prepared for the Horrible stink in the bathroom. BTW the bathroom is atrocious and has a tub.no wifi at all in the room. Super uncomfortable beds. Mosquitoes galore. Be aware of the unexpected steps/ stairs everywhere! I fell and have seen a person fell in the breakfast area too.I couldn’t sleep in this hotel at all, so we decided to leave it 2 days in advance. Staff doesn’t speak English at all or they do just a little bit. Good luck.

The swimming pool

If the neighbors smoke or sit and talk outside, you hear and smell everything.

Location, the pool, large room with balcony .

Bed was not comfortable Mattress and pillows need upgrade

We stayed in the pool view villas and they are amazing.. the view is exceptional over the horizon pool into the forest. Large rooms with balcony, great food and room service.. make sure you're fit and healthy if you book these rooms as there's stairs to access them.. well worth it!! Great location, all the amenities you need close by, and the main street of Ubud just a short walk away. We loved our stay.. highly recommend this hotel!!

The location is perfect in the middle of the jungle, green. Also not far to center, walking distance.The staff is very helpful, kind.Everywhere, the pool is clean. ?

I am sure they will improve WiFi and tv channels.Bathroom was old decorated, bathtub is high for elder people or children.Restaurant tastes should be improved.

We had a lovely stay in this hotel, the views are really great!

The bathrooms need an upgrade. We booked a tour to Mt Batur through the hotel and paid premium but it wasn’t as good as the tours offered elsewhere. We had a lovely guide but no breakfast served at the top of the mountain or hot drinks included which is what others had. The driver insisted we stop for tea which meant we we would be late for sunrise ( I said we didn’t want to stop) so he got us a packed breakfast which was awful. Don’t recommend this driver (Gday).

Nice pool nice room hood location for monkey forest and ubud village

Can’t give out very good all rounder

This was an amazing hotel with one of the best locations in Ubud, near the centre but still able to enjoy the nature. We were given a free upgrade to a bungalow with an amazing view. The rooms are well equipped, the pool is beautiful and the staff are lovely.

The staff were friendly, beautiful grounds & pool. Perfect location..central to shopping, restaurants & Monkey forest.

Very hard mattress. Old stained linens.The bathroom tiles need a good scrubbing.

The pool were amazing and the room were extremely comfortable and the staff were so kind

We just had a few issues with bugs but that was our fault with the lights on outside