Viceroy Bali

Excellent service.

The room space was great but very old (i.e AC unit ve centralized)

Viceroy has a very very very good quality and standard of accomodation and literally everything was perfect from my point of view! We stayed at the terrace Vila with a private pool and after 18 hours of traveling, the tiredness went away when indulging in the warm waters

I would have liked to have something on which to dry out bathing suits after coming out of the pool, but that's the only thing.

Excellent service, accommodation and location. Attentive staff everywhere, they will go over and above for you. The location and views are sensational, only 20 minutes or so to ubud on the free shuttle. We stayed for a couple nights after leaving another hotel after being really disappointed. The team managed to get us into a villa and upgrade us and they made sure we had a special few days. Thank you.

We went full board, the food in the cascades was hit and miss. The western food & pastries/desserts was very good, the Indonesian food however, was disappointing and was tamed down for the western visitors (we were told). Considering the cost the local food choices should be on point when compared to local restaurants. I think we would have gone without full board if we returned.

Excellent location , great owner and staff and beautiful facilities

My room had a split AC which was blowing air at bed which for me was not convenient for my night sleep

Attentive and friendly service throughout our stay. Polite, smiling and cheerful staff Good breakfast and restaurant food variety and quality.Tasteful room decor and amenitiesTemperature controlled generous size lap pool

Asked for CVV of card on checkin which I declined due to potential fraud concerns. Was not pressed to provide. Told them to improve their pre-authorization process by using a POS terminal.

Private, quiet, beautiful property with caring and thoughtful service. Family owned.

Leaving.

We stayed in a 2-bedroom pool villa with our 3 children and had a wonderful experience. The service staff were exceptional; always smiling, genuinely caring, and eager to ensure we had everything we needed. Every request, from children’s floats to small extras, was granted without hesitation. The villa itself was spectacular, with great food quality and excellent “butler-style” communication via WhatsApp, making everything effortless. We also enjoyed the dance event during our stay.

The only downside was that the marble floor can get quite slippery when wet, which is something to watch out for if you have young children.

LocationSceneryArchitecture GardenPoolFoodPrivate villa/poolPrivate toursStaff

Spa facilities could be wider and more exotic compatible with UbudMore local Balinese activities

The staff were extremely welcoming, and so pleased we were returning guests. The food was brilliant in both restaurants. The facilities were perfect and everything is well maintained.

Staying at The Viceroy Bali was the best decision we made during our trip to Bali. This family-owned luxury resort offers more than just five-star service, it provides an unforgettable experience nestled in the lush jungles of Ubud.From the moment we arrived, the hospitality was extraordinary. The staff’s warmth, attention to detail, and unwavering dedication to guest satisfaction made us feel truly valued. The views are absolutely breathtaking, and every corner of the resort feels like a slice of paradise.Breakfast with a view was a daily highlight, featuring perfectly cooked eggs, fresh pastries, and the best coffee in Bali. For a world-class culinary experience, Apéritif Restaurant is a must—one of Ubud’s finest.Even when we encountered a minor issue, it was resolved promptly and with genuine care, further proving the team’s exceptional service.The longer we stayed, the more connected we felt to this magical place. It elevated our entire Bali experience, and we are already dreaming of our return.Without a doubt, If you’re heading to Ubud, don’t think twice, don’t think twice, this is the place to stay. It’s not just a luxury resort; it’s an experience, a sanctuary and is a haven of indulgence.

Absolutely perfect, not a single flaw.

The staff is INCREDIBLE! The view, the food, the pool…everything was luxury and amazing.

Great place, location, amenities, facilities, staff, food &drinks, pools, Spa! The Social Club from Aperitif is an amazing place to be in! We were spoiled with a most intimate Villa, with preheated pool (you hardly can find it anywhere else), heart roses, anniversary cake, daily basket fruits. They offer free shuttle to/from Ubud.

Although it is a domaine with 65 villas, there is no place to walk and enjoy the nature.

Absolutely everything about the ViceroyThe location of the retreat nestled in the lush landscape of Ubud. The villas that are all beautifully and exquisitely appointed, the exceptional wellness centre, magnificent grounds and scenery, impeccable service from each and every staff member, and an unforgettable dining experience in the superb Apéritif Restaurant.

Nothing - The Viceroy is flawless - Perfection and OpulenceThe perfect place to celebrate our 15th wedding anniversary.

We had five nights here for our honeymoon and Viceroy Bali was nothing short of exceptional. Our deluxe villa was heavenly and the resort itself was absolutely stunning, with beautiful thatched villas, infinity pools, and beautiful breezy bar and restaurant areas, all overlooking the jungle. Breakfast and dinner and Cascades was wonderful. We also had the pleasure of having cocktails in Pinstripe bar and dinner at Apertif restaurant, which was simply the most amazing fine dining experience we have ever had.Above all though, what makes this place truly special are the incredible staff. So friendly, always happy to have a chat and show you around, and to go above and beyond to make sure you have everything you need for an unforgettable stay.I cannot recommend this place highly enough, we feel so lucky to have spent our honeymoon here and they really made it special. Book it, you will not be disappointed.

Nothing at all, everything was perfect.

We got a warm welkom from everybody, everyone trying there best. Great professionnal massage from Santi. High standard bar and diner at Apéritif.

The biketour was too short. No time for visiting anyting or taking pictures. Speed too high.

Perfect place for chilling.. The stuff was very helpful, foods were great and the view was amazing!

Staff are friendly, welcoming and helpful. The food is amazing and the villa with the river terrace view is a breathtaking and unique experience. It was our Honeymoon and the staff made us feel celebrated with a thoughtful card and beautiful romantic bath.

Exceptional villas. Excellent heated pool and privacy. 10/10 would recommend. French toast for breakfast is to die for!

The spa left a lot to be desired. Felt more like a dungeon than a spa. Too sterile and underground. I would re-vamp the spa completely from the ground up.

Breakfast was excellent in a good location

The food at Cascades restaurant was disappointing in particular the dinner of paella was horrible, the lunch of chicken curry was poor.

Very friendly staff, excellent breakfast

Cleaning should be better. In the fine dining, we saw ants in the plate and knifes. Also, in the spa the bed sheet wasn’t that clean! The pillows in the villas were uncomfortable.