Elephas Resort & Spa

The breakfast buffet and pool

Terrible customer service, uncomfortable beds, a paper billing system that is from the 1970s, very dim lighting everywhere so depressing place, very unorganized and very poor value for $$! We could not even get water to drink at meals! Do yourself a favor and stay at the Covanro Sigiriya!

The pool and the restaurant.

Missing electrical sockets for charging mobile.

Good location in forest setting with good pool

Breakfast seemed an afterthought

Good location,good size room,clean and with all amenities. Decent breakfast and dinner choices

We had to wait at 6 am more than half hour for someone to come for checkout

Staff was very nice,helpfull,dinner options were decent,room was good size and clean

I have asked the day before for a take away breakfast( we intended to leave early in the morning for Sigiriya rock.). At 6 am everyone was sleeping,we spend more than half an hour trying to checkout and have a cup of coffee. Unprofessional!

Only the view

Broken Jacuzzi in the bathroom Slow Wifi in the RoomNo Hot Water in the ShowerNo variety for breakfast Frog Noise at Night

The staff are incredible, they are very nice and welcoming. The food, the breakfast, the bar service. The rooms are spacious and very clean. Hot shower with pressure.

I liked everything

Everything was very pleasant and the location was excellent. The staff were also very helpful and friendly. The only problem we had was that the steam room was not working properly. We booked this hotel specifically because of the steam room and had we known it was not working would have chosen elsewhere but apart from this the Camilia was great!

Only the steam room not working properly.

Staff were helpful. We asked for privacy and they gave us a private room. Pool was very clean and breakfast was good.

The restaurant claims to be halal but the staff mentioned they had halal pork, which made us nervous of how legit it is. Food was brilliant though!

Lovely stay at the Camellia, everything was spotlessly clean, the staff were very attentive and friendly, the food was delicious, and the atmosphere was very relaxing. Would definitely recommend.

Not much

The staffs kindnessFoodPoolBig room very confortableOrganisation of the safari

The room was very nice - comfortable and big bed, spacious (little table with chairs and desk and ), well-taken-care-of bathroom. Due to COVID, we were the only guests in the hotel. Staff was friendly enough, but seemed a bit awkward at times...Dinner was wonderful: on our first night they had set a romantic table outside next to the pool with candelight and incense against mosquitoes (the 'normal' dining area is a bit less attractive) and we were served a great 3-course meal! We had a packed breakfast the first day (good chicken-curry sandwich); breakfast on-site for our second day was also very good.

A bit on the pricier end for Sri Lankan standards, however we did book at a time that Level 1 hotels were mandatory and this was practically the only one in the area; and it is also a somewhat more sophisticated hotel with a lot of amenities

Superb

Superb

Bad