Polhena Coral Reef Resort

The room was comfortable and beds are also good. Wash room is clean & good.

When we arrived care taker was drunk and talking nonsense. Time to time saying different charges for the room he cannot remember anything. At least we cannot have a bed tea coz caretaker saying that there's no milk powder, sugar or tea and asking money to bring those items. We were stayed at a A/C room but A/C was not working. It's a good place which was not maintained well. Caretaker is staying without a shirt or t-shirt only with a sarong very unprofessional in front of ladies.

The location was ideal, just a few meters from the resort

The room was not clean and it was full of mosquitoes. Although we had a mosquito net it had holes in it

Cleanliness of the room and washroomAll what was promised were delivered Closer to beachHelpful staff

Entrance & common areas and entrance was messyStaff not professional to hanlde basic tourists (need a basic training)

bad

Bad reception. Room not ready at 6 pm. Did not have the rooms booked for. Loud sound outside pass 1 am.

Right on the beach, street food just in 50 m. The owner can rent also bikes for a good price.

The bed was a little short for me (I am 180cm).

- value for money excellent- directly at the sea- payed 1$ more and we could have the room with the balcony at the 1st floor- hot shower, surprisingly clean and large room with 2 double beds

Poor

If you make a reservation through booking.com, they won't hold it for you. Even though we reserved three rooms, the hotel only had two rooms available when we arrived. They didn't even inform us beforehand. Another issue is that calling them on the phone is difficult. Even when you call, they never pick up.

The location is awesome, staff is good. But room need some modification and ac need to be added

Lighting in the room

Located near the sea/beach. Check-in and check-out times were negotiable. During a power cut, the power was restored with a diesel power generator.

The room that was given to us first had a broken table and no working ceiling fan. Towels, toilet papers, and bathing soaps were not supplied. Had no mosquito nets either. No free Wi-Fi was given. Only one power socket was available, but not matched with our adapters. Breakfast was not supplied and a related partially refundable amount of money was not refunded. No bills were given, all were done on word of mouth. Then we were transferred to another room, with a working ceiling fan, bathing soap, mosquito net, and 4 power outlets.

Friendly staff , nice location calm place

Didn't work hot water shower

Bad

No contact

Recommended! Best staff service

I didn't get the berkfast and location is good

Because is near the ocean

Cheap and friendly

The location is worth a lot because it is very close to the beach

The establishment is closed and security cannot be trusted

Only the wash room is comfortable

No supportive staff

Great location

The location is exceptional.

They have not maintained the property well.

The guesthouse is located right next to the beautiful beach and in the walking distance of the turtle beach.