Tokai City Hotel

The hotel was very clean. Bathrooms looked almost new. The staff were very nice. Bed was really hard. Breakfast was ok.

Very accomodating staff for our groups inquiries about organising luggage and taxis. Yoshi-san has also lived in the city we come from in Australia!

Great hotel so glad to pick up this hotel it is very convenient and quiet close to the air port . . Staff were very help

I stayed in this hotel on two separate occasions, and the experience was always phenomenal. The staff delivers the best customer service in Japan, and they are helpful, polite, and friendly. If you don't speak Japanese or need help, I highly recommend Ms. Sonya, as she is fluent in English. The rooms are spacious, clean, and modern. Lots of parking behind the hotel for those with a car. They have the best A/C of all the hotels I stayed at on my trip.

Lots of parking spaces are available behind the hotel and are free. There are many delicious restaurants (Cafe Gusto, Jolly Pasta, KFC, etc) nearby, including a mall and 7/11. There are two parks nearby and offer an amazing experience for nature lovers. The staff speak English and have the best customer service skills. The superior rooms are modern and stylish. A/C is very cold. Free wifi for guests in their room, and it's fast. The TV is large and displays 4k with several channels to choose from. The area is quiet and feels cozy at all times of the day. Hands down the best hotel in the area for value and experience.

Great service and breakfast.Location is good with a supermarket and free parking.

The hotel was easy to find via driving. There were also amenities nearby. We were greeted by friendly and helpful staff at the lobby on the 2nd floor. There were rooms to 8th floor. 8th floor is the superior rooms. Each floor has a family sized room.Room size is adequate for 4 people sleeping in traditional style. Room was nice and warm and supplied with all the amenities. There is even washing machine, microwave and vending machine at the lobby.As we didn't know Japanese, the staff was happy to help us translate some content from the website. Thank you very much.

There is nothing we didn't dislike. It was a pleasant stay.

Although I was checking in late at night, the reception staff greeted me very warmly and felt very welcomed. The room was very basic, just as the usual business hotel in Japan should be. The building seemed well past the prime, but it has been somewhat redecorated to look updated and all seems very well maintained.

It would be nice to have a USB port in one of the electrical outlet.

Clean, staff friendly

Expensive, check-out at 10 am.

Very reasonable, minimal and clean. it was perfect for us since we were there only to sleep.

there was no tissue

there is no water we have to go down and to buy water!!

I don’t like to stay again with this hotel

Exceptional

Exceptional

That good

Good

The property more than exceed my expectations

Very good

Very good

Exceptional