Vessel Hotel Kanda Kitakyushu Airport

Beds were great - firm but not too hard. Breakfast was a buffet with lots of choices. Staff was excellent. Convenient on site parking.

You could smell cigarette smoke slightly in the bathroom. There must be common venting with smoking rooms.

Availability, spacious, accommodating, super nice staff members, very clean, and eatery option.

Lack variety of eatery option for individuals that do not eat pork base foods.

Due to last second cancellation from another hotel (thanks buzen for not allowing us to check in after 10pm...) we found there was a room left here. We checked in at 12 night with ease. The man and women at the reception were great and spoke decent English. The size of the room and sink outside was above average for Japan which was nice. Overall great stop off in the area of 1 night.

Breakfast was excellent

There were a lot of people at breakfast. We waited about 15 min then got a lot better though.

The staff were really friendly and most importantly really empathetic, not just they noticed i have a double booking, they took the initiative to go all out to booking.com to cancel the extra booking. It is so heart warming to know that they have went to such extra mile to help their guest. Unfortunately I also have a medical emergency during my stay, the front desk did their best to try to communicate with me, their assistance had meant alot to me and i will always remember such kindness especially in critical moments. Truly a hotel u can trust in a foriegn land.

Nothing. Impressive customer service. Thank you so much!

The room was large for our family of 4, the bathroom was spacious too. Good that the wash sink if outside the toilet for separate use. Free parking was a key reason for booking here too.Breakfast was great! Spread from Japanese food to different types of bread and pastries. For the 4 breakfast there was always something new to look forward to. The complimentary drinks from afternoon to evening and microwave to use for guests were really a bonus to us.

The hot drinks machine was not in use on our last breakfast. Was looking forward to the hot mocha before checking out that early morning.

Cleanliness, free breakfast, friendly staff

A bit far from the station.

Clean , tidy , staff are polite and helpful

1. children under 18 can stay with parents in the same room and enjoy free breakfast as well2. clean and tidy

1. food refill in the breakfast session could be faster, quite a long queue for empty plates 2. pillow could be softer

The logo of property was so beautiful. We saw staff of different airlines and my 11 m-year son was so happy (he likes airplanes and flight attendants).

Restaurant was rather small for such a big hotel.

Pleasant

I stayed on the 7th floor for two nights, but the hallway smelled of grilled fish all the time. I think the cleaning staff has noticed, but it was unpleasant because there was no ventilation.

Relatively Quiet. All the amenities were at the front desk for guest to pick depends on their needs so that no waste on things we didn't need or use. Breakfast were more emphasis on Japanese food. There’s a convenience store within a walking distance and a few restaurants towards Kanda station.

Car navigation did not find the hotel from neither name nor address.

The room was spacious. Breakfast was great with local delicacies. Free parking lot.

A more comfortable chair in our room would be nice.

It was awesome they had bento boxes for people who wanna eat breakfast in the room.

the staff are kind

i like all

morning meal

Easily accessible. Great parking. Great for families.

Superb

thank you

nothing to hate