3.5 Star Hotel

Phoenix Resort Pyeongchang

Name: Phoenix Resort Pyeongchang
Rating: 7.4

174, Taegi-Ro, Bongpyeong-Myeon, Bongpyeong-Myeon, Pyeongchang-Gun, South Korea View Map

$86 nightly

includes all fees

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About

Phoenix Resort Pyeongchang provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception assistance, including luggage storage, to ensure guest satisfaction. Should you require it, the ticket service can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of laundromat located on the premises. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Phoenix Resort Pyeongchang, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and bottled water is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Start your day stress-free at Phoenix Resort Pyeongchang as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Phoenix Resort Pyeongchang.Experience the finest of winter activities by taking advantage of the slopes daily, effortlessly accessible with ski slopes, ski equipment rentals and ski lessons situated at your doorstep.Unwind and conclude each day delightfully by stopping by massage and sauna, ensuring a soothing experience.

135 Reviews

7.4Good

Cleanliness: 6.9
Staff: 8.0
Location: 8.0

What Guests Say

“I loved my room! It was a one bed room apartment fitted with a basic kitchen, one bathroom, one powder room, a living room as well as a…”
“Location and slopes were great but the hotel and all the amenities were very disappointing.”

Show 50 Verified Reviews

Top Amenities

Restaurant
Free Internet Access
Free Parking
Spa
Accessible Rooms / Facilities
Pets Allowed
Non-Smoking Rooms

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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1/1

Autumn Festa - Standard Condo, Randomly Assigned

711 sqft

Air conditioning
Balcony
Bath or Shower
Cleaning products

1/4

[Pet Friendly] Sky Royal - A/B Type Randomly Assign

1421 sqft • 1 Double or 1 Double

Additional bathroom
Air conditioning
Bath or Shower
Bidet

1/1

Autumn Festa - Suite Condo

1066 sqft • 1 Double or 1 Sofabed

Additional bathroom
Air conditioning
Balcony
Bath or Shower

1/1

Autumn Festa - Sky Royal

1421 sqft • 1 Double or 1 Double

Additional bathroom
Air conditioning
Bath or Shower
Closet

1/4

[Family Luxury] Sky Royal - A/B Type Randomly Assign

1421 sqft • 1 Double or 1 Double

Additional bathroom
Air conditioning
Bath or Shower
Bidet

1/4

[Water Park & Breakfast for 2] Suite

1066 sqft • 1 Double or 2 Sofabed

Additional bathroom
Air conditioning
Balcony
Bath or Shower

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What Guests Loved

7.4

Good

Based on 135 reviews

Location

Cleanliness

6.9

Staff

Overall Quality

7.1

Pros +

I loved my room! It was a one bed room apartment fitted with a basic kitchen, one bathroom, one powder room, a living room as well as a spacious tatami-like lounging area with a giant TV screen. My kids enjoyed watching tv while chilling on the tatami. The 3 of them slept comfortably on the tatami every night. My unit also came with a stunning view of the ski slopes, we cld enjoy the view from the living room all the way to my bedroom!
Location and slopes were great but the hotel and all the amenities were very disappointing.
Once we parked the car and checked in we didn't need to drive the car till check-out. Liked the space: the second bedroom with a bed, and the second bathroom.

Cons -

Wish it came with breakfast at the hotel.
The cleanliness of the room and the amenities that seemed very poorly maintained.
White fabric sofa was stained and unsightly. Chair was gray and not much better to look at. Caulking on the window looked moldy. No house keeping the second day, not even to refresh towels.

Business Traveler (19)Solo Traveler (12)Traveling as Couple (40)Family with Young Children (441)Family with Teens (1)Senior Traveler (6)Group Traveler (74)Total (318)

9SurayaPosted on: 1-10-2026

I loved my room! It was a one bed room apartment fitted with a basic kitchen, one bathroom, one powder room, a living room as well as a spacious tatami-like lounging area with a giant TV screen. My kids enjoyed watching tv while chilling on the tatami. The 3 of them slept comfortably on the tatami every night. My unit also came with a stunning view of the ski slopes, we cld enjoy the view from the living room all the way to my bedroom!

Wish it came with breakfast at the hotel.

2TimothyPosted on: 1-6-2026

Location and slopes were great but the hotel and all the amenities were very disappointing.

The cleanliness of the room and the amenities that seemed very poorly maintained.

7SusannaPosted on: 3-22-2025

Once we parked the car and checked in we didn't need to drive the car till check-out. Liked the space: the second bedroom with a bed, and the second bathroom.

White fabric sofa was stained and unsightly. Chair was gray and not much better to look at. Caulking on the window looked moldy. No house keeping the second day, not even to refresh towels.

8DonaldPosted on: 2-17-2025

Good family apartment. Good location and very good for skiing

The nearby restaurants all close at 9pm. No bars or similar facilities for socialising.

3RachelPosted on: 2-5-2025

Bad

It was not clear on booking which apartment building it was. We found out on arrival it was Euro villa, which was very far from the slopes and ski house. It was also old and run down. Furthermore it had no sheltered walk way to the main hotel, so we had to walk in dangerous iced roads and deep snow to get to the main buildings complex/restaurants/amentities. It was very inconvenient especially if you have young children and equipment. The staff were helpful and gave us a ski locker in the main building but it was rusty and dirty. The room was not clean as there were snack wrappers under the beds. Generally disappointing especially for the high price we paid

6HeejeongPosted on: 2-2-2025

Spacious

No towel : you have to call them to get itVery thin matt : painful to sleep on the floorJust one rubbish bin for two stories floor with three bedrooms and 2 toilets. So clear they dont want to clean rubbish bins hence only placed 1

9ElyzelPosted on: 2-1-2025

It snowed heavily when we stayed there, which made it ideal for winter activities. The room was spacious and we were lucky enough to have a very pretty view of the slopes from our room.

It would have been nice to be provided with bath towels. There were no bath towels in our room when we checked in. We asked from the housekeeping staff if we could have bath towels but were provided with hand towels instead. I am not sure if that is the hotel policy, or at least I don't remember reading anything about it.

3ThelmaPosted on: 1-26-2025

The buffet was delish 1 of the days that we were there. There was no wait time for the buffet

1-bath towels were the size of a hand towel. Shower wasn’t cleaned properly. 2-hard time finding parking, parking was overcrowded 3-the buffet, the line was a mile long, there are 2 locations for a buffet, only 1 was opened for Monday morning.

6SameerPosted on: 1-22-2025

Location and staff

Room very warm with poor air circulation , uncomfortable bed linen (need to use softer material ). Dirty walls .

9AndrewPosted on: 1-15-2025

Great proximity to the ski slopes, attentive staff and rooms with character.

Bed was firm, did not have pillows for all of the people sleeping in the room - even after we requested them. Beds were firm.

10AndrewPosted on: 1-15-2025

Great proximity to the ski slopes, attentive staff and rooms with character.

Bed was firm, did not have pillows for all of the people sleeping in the room - even after we requested them. Beds were firm.

9ErnstPosted on: 1-11-2025

Spacious rooms; very close to the ski resort; close by is a big water park;

The entire resort has seen better times.

9EthanPosted on: 12-28-2024

It is a Well run ski resort. I got a package on booking which included skit rental, water park and some meals and drinks coupon. It was very pleasant from checking in to ski rental and water park. Everything was smoothly ran. Room is new so it's really nice. We had one of most enjoyable pasta at the Cafe at hotel lobby and we went back for more. Other restaurants and ski house food were also very decent.

5JungPosted on: 12-24-2024

They didn’t provide body towels but only hand towels. Futon bed provided was too thin making my lower back hurt. They only provided one pillow for each person. Sledding area didn’t have escalator so it made our way up very hard carrying the tubes

9EsteePosted on: 12-21-2024

The room was spacious and very beautiful especially the bunk beds. my kids were excited when they saw the room and the view from the balcony. Beds are very comfortable and bathroom was super clean we were glad that there was two bathrooms and ample space to walk . the kitchenette is small but sufficient.

there is food odour likely from past hotel guests.

4MaurizioPosted on: 12-21-2024

Location is great and also few options for meals and rentals very accessible. Also, convenience stores at walking distance

The bathroom cleaning was dubious, with hairs all over the place- disgusting Also, there is no second bed, only mattress to put on the floor with an empty bedroom .There was a smell in the corridor of the 8th floor that was disturbing. We had to hold the breath from the room to the elevator.

6XiuhuiPosted on: 12-19-2024

The room is beautifully decorated and spacious.

Unaware that it does not come with bath towels and room makeup.

8SusannaPosted on: 8-14-2024

Paid for the convenience of not having to drive once we got here. Also wanted a 2nd bed because futon bed here means sleeping on the floor on a thin cushion. Room was clean and comfortable. Enjoyed the luge run, the bowling, and arcade. It's not crowded here during the summer and made for a nice get away in the mountains. Most of the staff on the luge run were friendly and fun. They managed to find a phone that slipped from the pocket! The staff at the bowling alley were also friendly and helpful. Staff at the water park were also helpful, showing us the price first before charging us to make sure we still wanted to go in when there was only an hour left before closing.

There should've been a kitchen towel or paper towels. Also a dish sponge to wash cups would've been useful. The luge run was expensive, especially if there are going to be monitors scolding you about slowing down. There should have been better separation between families with little kids and everyone else on the luge. The entry fee at the water park was also high; too bad there was no option for 1 hour stays for those who just want to cool off.

4JennyPosted on: 7-19-2024

Um… near the hotel, the stream is very cooling and beautiful.

All the facilities and room condition… bathrooms.. are so old..

7JooheePosted on: 6-18-2024

Quiet and good for family stay, many restaurants and convenience store to use. Quick feedback to my request to facility team.

I don't find much what i didn't like.

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Amenities & Policies

Amenities

Fitness & Spa

Food & Drinks

Restaurant

Media & Technology

Free Internet Access

Transportation

Free Parking

Health & Safety

Health Services
Daily disinfection
Hygiene certification
Professional cleaning services

Accessibility

Handicapped Rooms/Facilities
Facilities for disabled guests available
Wheelchair accessible

Kid Friendly

Family Friendly
Kid Friendly
Kids facilities

General

Pets Allowed
No Smoking Rooms/Facilities

Guest policies

Check-in	After 3:00 PM
Check-out	Before 11:00 AM
Internet	Free Wi-Fi is available.
Parking	Free parking is available.
Children & Extra Beds	Children of all ages are welcome.
Pets	Pets are allowed. Charges may apply.
Room Rates	All rates displayed are for two guests unless otherwise noted.

Important info

Please be informed that the Hotel building (Junior Suite Room) and Condominium building (Standard Room) are located in separate areas. br/ Room photos might be different from the actual room as they are the representative photo of each room size. br/ When booking more than 5 rooms, different policies and additional supplements may apply. This applies to A single booking with multiple rooms or Multiple bookings made under the same account. br/ br[Tourism gondola] brOperating hours 09:00-15:00 (downbound closing 15:30)br※ Issue closing 14:50br※ Regular closing date: Every Thursday, last week of each month, Thursday※ Temporary closure date: 4/2223brLocation: Ski House 2nd floor tourist gondola boarding area br※ Fees for use (1 time): 15,000 won for (person to person) / 12,000 won for (person to person) br※ It may be closed depending on weather conditions (heavy rain, strong wind, etc.) and on-site conditions, and refunds or alternative provision for unused use is not possible.brbr[Blue Canyon (Spa/Sauna)] brOperating hours 10:00 to 18:00 (Entry deadline is 17:00)br※ Closed: Every Wednesday brLocation: Across from Orange-dong, Condominium※ Attraction facilities may not be operated or suspended for inspection, weather, operational reasons, etc[HWINIX sauna] brOperating hours 09:00 to 18:00 (Entry deadline is 17:00)br※ Closed days: 4/14-29, Tuesdays and WednesdaysLocation: 2nd floor of Blue-dong br※ Operating hours are subject to change depending on the company's circumstances[Kids Play Lounge] br10:00-18:00 (break time 12:00-13:00)br※ Closed days: 3/94/30brLocation: Center Plaza 2nd floor br※ The opening period and operating hours of each business are different, so please check in advance and use it. br※ The above information may be changed without prior notice depending on the hotel situation, so please check with the hotel before using itbr br/ ※ Notice of Operational Suspension ※ brStarting Monday, March 17, the free shuttle bus service between Phoenix Park Pyeongchang Station (KTX) will be suspended. Please take this into consideration when planning your visit. brWe apologize for any inconvenience caused and sincerely thank our customers for always visiting Phoenix Park. br br br/ Pet-friendly room admission criteria: One small dog up to 25kg allowed per room, varies by room.

Location

Phoenix Resort Pyeongchang

174, Taegi-Ro, Bongpyeong-Myeon, Bongpyeong-Myeon, Pyeongchang-Gun

Discover the AreaBongpyeong-Myeon, Pyeongchang-Gun

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