MU Jiaoxi Hotel

The hot spring

Loved the bathtub with fresh hot spring water. Great service and room was wonderfully clean and well designed. The indoor playground was well designed and sufficiently spacious for toddlers. Great food options around the hotel. It’s a great base for families who don’t want to stay in the hotel all day (if you do- go to Silks place).

Nil

The breakfast at MU JIAO XI HOTEL was delicious with a great variety of options.However, there were some mosquitoes in the room, which affected the overall comfort.Hope this can be improved for an even better experience next time.

nice facilities that is family friendly

the fact that the men's onsen had better amenities

Amazing! Love the onsen in the room and how the bed is so big and comfortable for the family. Breakfast and dinner were great too!

NIL

Great location and clean property. Rooms are warm and cosy.

My father stayed in the room to be close to the grandkids. His king room was very spacious and located in the main building. The breakfast buffet and drinks in the room being included in the room price were very nice. The bed and hot spring bathtub was very comfortable, he really enjoyed his stay.

Beautiful property and very kid friendly. The rooms were clean and huge for a family of 4 (2 little ones) and a fantastic bathroom with a hot spring bath tub! They even prepped the room with kid friendly items like a step tool for the sink, bathrobes, slippers, toothbrush and a Nintendo switch! Drinks and snacks were complementary in the room. In the main building, the kids playroom was a hit and allowed our kids to play when they wanted - it included a small outdoor area which was nice for the kids to shoot some basketball and run around more. The breakfast buffet had a wonderful spread, although the selection was similar every day (we stayed for 3 nights), there was so much food that we were able to eat different things everyday. The service was also on point throughout stay, every one was friendly and accommodating. We will return.

Spacious modern clean and new

Love the design of the room as it feels modern. Room was clean and well equipped. Mini bar was well stocked and free of charge. Showering amenities are from Malin+Goetz and which was a bonus since I really liked that brand! There was also a good spread at the breakfast buffet. Their indoor and outdoor playground for children is well maintained and they even provide activities (e.g. train / car rides) at certain time of the day. Overall, a very pleasant stay.

We requested for connecting rooms and only found out that their so-called connecting rooms are actually 2 separate rooms at the end of the hallway, which can be separated from other guests by an extra door in the hallway. In the end, we did not use that extra door at the hallway because of safety reasons as we did not want to be "isolated" from other guests in case of emergency. This was alittle disappointing as we were expecting the usual connecting rooms where we could move to each others room easily.

Love the high end touches and feel of the hotel. Bed and room space were very comfortable.international buffet breakfast the location was also quite central and walking distance to convenience stall and nearby shops.

MU is family friendly hotel. Lots of kids facilities as well as video games accommodating for teenagers and young adults. Very friendly pool and hot spring pools.

Not enough car racing games ?

+ Calming interior design+ Breakfast had a large variety of food+ Room amenities

- Room maintenance could be improved (various stains on the tatami floor, television connection was not setup properly)

the location of the hotel is really good. it is close to the train station and lots of good restaurants nearby. the hot spring pool is really nice. we enjoyed our stay.

Room is very clean, smell is great, modern design hotel.

Unfortunately the maintenance is not organized, hot spring location is with spider silk on the window. The users are not tight their hairs to soak in spring water. Some people just lay beside the pool edge. Clearly lack of management. Breakfast is so so, compared to the expectation we pay for hotel cost.

I will not go back for the stay. not worth the value.

There were broken glasses in the hotel room and got my leg cut with bleeding. The front desk personnel was lack of professional experience in handling this situation, they didn’t bother to understand what was happening by offering just hansaplast.

Breakfast spread was fantastic. Even provided takeaway cups for the beverages. There was a good selection of Japanese items as well.

NA

Good location, comfortable bed and luxurious as well as elegant environment

Lights in the room. It is not light enough….

Everything. The outdoor spring water pool & the gym that I love the most. The staff is amazing. When we requested some room service, they came right away.

The bed is a bit soft for us. But it's okay, not too bad.

Nice hotel, new, plenty of facilities for kids. Family friendly. Good location within Jiaoxi. Japanese style rooms are lovely and well appointed.

There are two hotel buildings. Main building is nicer than the Reserve building so just worth checking where your room is located.