Vincent Ha Long Hotel

Staff were lovely. Breakfast was tasty but not enough variety. No fruit.

Clean room, spacious Nice sea view Right across the street from the main ha long boat tour pier, very convenient

The sea view room is a bit noisy at night as it is facing the main road which can be busy Sound proofing can be better

The lady at the desk was very pushy. The breakfast was very average and I don’t think I’d stay there again.

The first room smelt of mould and we had to change rooms. It was disgusting.

Lovely little hotel, sizeable and clean rooms. No issues at all.

Not probably the best value of money as we have stayed in a few hotels for less money in better locations with brekky

Goood location, good value for money, good breakfast

Reception ladies were very helpful, however it would be helpful if staff could better know English in such a touristic place

Extremely dirty rooms with bad smell.

It was a good, clean hotel. The desk staff were lovely.

The windows were a bit small - this is very picky as it was all fine.

Spacious room, big bed. Nice view of the bay.The cruise port is just a 7 minute walk.Staff were nice and responsive

Amazing breakfast. The omlete, delicious.The rooms are comfortable and they were close to the port where we arrived with our yacht.Staff speaks great English and is very friendly and helpful. One of them chased me for a few hundred meters because I forgot something in the room.

In the first days, there was music in the corridors, which did not help my sleep.

We were there waiting to leave for a Halong Bay tour the next day and it was OK. Nothing to complain about but not much to be enthusiastic about either. The staff was very friendly and helpful.

One of the beds creaked and there were no services close by for food. We arrived rather late but not terribly late and the hotel did not offer services for eating, like room service. We were told to walk close to a kilometer to a near by street that had street food. We ate the sacks that were in the mini bar in the end.

Good location, close to the cruise port and Sunworld park

Rooms small , some are without a window. But they changed my room on request to a better one.

Stayed here for one night before our cruise. The room was spacious, bed was great and the bathroom aswell.Definetly recommend an overnight stay here.

The breakfast felt lacking, wish it had more varied dishes.

The lady at the front desk called Tan was kind and accommodated my requests. Unfortunately, her efforts were wasted as the travel company canceled the trip on short notice.The breakfast was delicious, and the room was clean with a view of the bay.

Location is good, view from room and restaurant was amazing, impressive presentation of teception

Very comfortable and the location is 5 minutes by walking from the port of Ha long Bay tour.

The breakfast was too simple. There were several empty containers.

friendly and helpful staff, located very close to international cruise port, delicious breakfast and comfortable room/mattress.

Kind staff, and they also let us enter the room two hours before time

Let's start with the fact that we ordered a suite for three people and we got a bed and a half instead of a double bed and we also only got two pillows. Continuing with the fact that the toilet was clogged.. and the flow in the shower was really weak. In conclusion, I do not recommend the place at all.

Great location. Although not so close to the beach - it is still within some walking distance but the neighbourhood is quiet, safe, short distance to restaurants and the cable car. Due to the low season our room was upgraded to a better view - full sea view (and the cable car). The hotel is new, tidy, staff are helpful. Breakfast is not super great to our taste, but you won't go away hungry, even got pho in the menu. Some nice coffee shops are also around.

The friendly staffs.... clean n quiet room

- location - cleanliness - lots of choice for breakfast - bed comfy, well equipment

- staff could be more friendly and nicer