Danitel Halong

The rooms were very nice and clean, we also got a free upgrade to a higher floor. Some of the staff were very helpsome and nice. We were also late for breakfast one day but they fixed us food anyways

My friend had cleaned her foundation on one of the towels so we had to pay extra fee for the towel. I wish the hotel were closer to the beach

Clean and lovely decor

Staff found it difficult to understand us.

We really enjoyed the hotel room and the rooftop pool, even if the water was quite cold in the winter season. Very helpful staff. Nice breakfast.

Location could have been better.

The room was spacious, modern and clean. The breakfast had plenty of variety and was tasty.

Staff were unhelpful in organising transport and activities. The room began to smell like cigarette smoke, forcing us to change rooms at 2.00am. We suspect another hotel guest was smoking in their room...

Location

Room Size and didn’t provide details about the windows. No chair for sitting. Breakfast selection was very poor and not proper coffee is available.

Amazing staff with very helpful local knowledge.comfortable king size bed.beautiful pool.Delicious breakfast

Very clean

- No view for family room- Poor breakfast

The rooms were big, new hotel, clean

The pool is not functioning, believe this is due to the typhoon however this was not mentioned on the bookings facilities.The breakfast was okay, there wasn’t many people staying at the property so maybe that influenced the food as the old food was sitting there. Maybe if there isn’t a lot of people a la crate would be better than a buffet.It isn’t really 700m from the beach as that isn’t a place to go swimming as heavily polluted

Reception staff were really friendly and helpful. Spoke great English and helped me find my next hotel. Much appreciated.

Room was nice and spacious, bathroom was great. (Best water pressure I had on my whole Vietnam trip.) Staff very friendly and polite. Breakfast was very large with a lot of local variety.

Connecting door to neighboring room (family of three with small child) wasn’t soundproof at all. Location a bit removed from things. Restaurant was closed when I was there.

Lovely big modern rooms. Great shower and comfy bed. Staff very helpful and a good breakfast.

Nothing really. We went in February so out of season and the hotel and surrounding area was quiet. Suggest hiring a scooter to get about although taxis are very cheap.

The staff and facilities were all exceptional. Always willing to help with questions, assist on where to visit and always smiling.

Staff were lovely, they even surprised my partner for he's birthday with a cake. It was fab. The pool was lovely, room was nice and clean.

Not a thing.

The hotel is very new. I enjoyed the rooftop pool and the comfortable beds. The manager was very friendly and tried his best to be of assistance.

When I was visiting, the hotel was in 'soft opening' which meant that some facilities weren't available, such as the gym. There was a power outage, but we were compensated with a discount for that, which was nice. I wouldn't recommend Ha Long City itself, it feels very desolated with many empty buildings.

This new hotel is superb. Big, very well appointed rooms and bathroom, luxurious public areas, rooftop pool and wonderful set breakfast. Well worth a visit

Don’t book a standard room, unless you want no window. We paid to upgrade and it was well worth it for the balcony and view

Rooms were very nice, beds so comfortable and nice view from the balcony I had a deluxe room on the 5th floor which I recommend

Nothing really But it would be easier to communicate if most staff spoke a bit of English

Pretty fancy 4stars hotel with roof pool. Very friendly staff. Highly recommended

Very friendly staff and location

Breakfast wi down too small. Should extend to at least 10 am

Very good location with nice designed . Staff were so helpful and polite. Very impressive with the roof pool.

The view from the pool was amazing.

It was hard to locate sometimes.