Bai Chay Panda Hotel

Nice big room, huge bed. Pleasant staff. Despite a few small details I would still recommend this, especially for a couple maybe more than a single person who is likely to have late nights.

The doors are locked downstairs after about 10pm/11pm. So it involves waking up someone to be let in. I guess they are used to this but it doesn't feel ideal.Breakfast and coffee in the morning isn't of any size.Window in the room just looks into a wall.

They were pretty nice, they gave us additional waters. And also they let us shower after the tour even though we already checked out. The room was great for the price.

They didn’t speak really good english.

The owners of this hotel are just wonderful people. Your stay is their number one priority. The rooms are really well maintained, cleaned and well resourced as described on Booking.Com. breakfast is a number of options which you clarify the day before so that it can be prepared for you. Fresh water and towels are brought each day and because we were leaving at 5am on our last day, a packed breakfast was handed to us. Just beautiful people we won't forget.

The best accomodation we had in Vietnam! Fully recommended!:)Cost/value ratio fantastic, hotel renovated, very clean, great breakfast, comfortable bed. Room with balcony to inner block was perfect, spacious and quiet. Host friendly, welcoming and helpful with our arrangements.

Bright, well decorated. Good bathroom. Friendly owner, you'll want to have your Google translate app open to communicate. Excellent breakfast with a few choices. Nearby plenty of local shops and restaurants and easy to get taxis to anywhere else

Balcony was blocked by nextdoor building but made it private and still nice. Door locked at 11 so you can't leave or come in without asking.

Nice, clean, spacious rooms & friendly staff

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hi panda hotels it’s nice clean accommodation , reasonable price , complete facilities , very close to the service center , dining , friendly staff , great I will come back soon

My first time using the service at the hotel. But I've had great experiences. The hotel is really beautiful and clean , the staff is very enthusiastic . 3-meal food is both cheap and delicious. Eat seafood without worrying about high prices. the staff also help buy tickets, make reservations, rent cars for places that I want to visit. Definitely come back to Ha Long next time. i will come back to panda . i really appreciate and respect everything that belongs to panda

Nice and helpfull staff. Rooms are spacious and comfortable, recently renovated. Hotel is nearby restaurants and cafes, easy to catch a ride (or walk) to the beach or tourist/market street.

Hotel's main door was locked quite early (between 8-10pm) in the evening so it felt a little troublesome to ring the bell as an older lady came to open the door for us.

A perfect place in a cute street not far from the cable car. The room was nice, clean and big, and in better shape than other hotels I have been to. But the best thing about this place was the staff! Soo friendly and helpful. They can help you with anything. Would definitely come back.

Amazing value for money, simple but good breakfast and spacious rooms with comfy beds. Great place to stay.

The room was big and the bathroom was clean, overall a nice hotel

it is not very central but you were able to book tours to Halong Bay with the hotel. For breakfast we went downstairs and sat down in the eating area. Without saying anything they gave us a sandwich. We were not full afterwards but they said we can only get one. the table next to us had noodles for breakfast which looked better than the sandwich. The staff told us that we were able to choose but we did not have that option.

good location

breakfast is not good like we expect according to the feedback online

Amazing service

Exceptional

Very good

Absolutely everything...especially the exceptional hospitality.

Exceptional

Great hotel, would stay again

Very good