THE EXQUISITE HALONG HOTEL

Good for a short stay, very little to do, shop, or restaurants near by at least 20 minutes walk for options. The roof top jacuzzi is 200vnd for an hour except for 2 hours in the evening where you can use it for free.

- Nice decoration, beautiful hotel.- Chicken soup for breakfast is so delicous- Best price with good hotel in town

- The soundproof is not good, we can hear clearly outside and water drop of other rooms- Hot water is not available if the day without sunny. - This is quiet area, no more shop, no more tourists, no food shop around hotel

Cheap cheap cheap

Black mold in the shower and water that floved past the toilet. Post apocoliptic location void of all Life

clean and the room so big. Many restaurant surounding the hotel.

The breakfast not many choices.

Nice room.

Construction work going on in the hotel. Woke me up at 6a.m

Good value for money. Really comfortable bed, room service everyday.

Be aware that the hotel is in Ghost town area. There is nothing to do. No people, no nothing.

We only stayed one night but everything was great. Duc was extremely helpful with organising transport for me from airport and to Ninh Binh.

well prepared, beautiful and great location

the blanket made me feel itchy.

Nice clean, modern hotel, easy access to the large beach, 2quid in a taxi to town, roof top jacuzzi which is free to use 1hr each evening, safe an mini bar in room, nice breakfast buffet or & cooked to order.

The hotel is stunning. Clean and cozy room with very comfortable bed.

We could hear loud music from a beach club by the coast.Almost nothing in the area (1 shop and 1 restaurant nearby).The rooftop jaccuzzi kept turning off due to lack of power..so we could not enjoy it.The motorbike provided by hotel was in a bad condition (one side mirror missing and front light did not work).Breakfast could have more options.

It was clean and comfortable

The whole area was completely abandoned most of the newly built premises were empty. Very uncomfortable surroundings

Bad

Gave clothes to the laundry. They added some chemicals and now clothes are damaged. 2 pairs of pants, sweater, t-shirt, baby pants are in trash now. All they said was "sorry it's an accident"

Everything is tidy and cleanStaff can speak English very well and helpful

Inconvenient location for going to restaurants and supermarkets

The room had a good size and overall good comfort. For one night it was ok!

The breakfast was really limited and not the best. The staff was not the friendliest and not the easiest to communicate with, although straight to the point in the check-in process. Bare in mind the area is quite strange - it's a renovated area but still empty so it looks like a ghost town. Due to that, you don't have any restaurants around so you need to take a grab or taxi to move around.

The room The hotel decor The room balcony Comfortable bed Good shower

Breakfast was basic Lovely helpful receptionist Nil else to add

The place is very close to the beach. Very nice jacuzzi on the rooftop. Good laundry. English speaking personnel. Own balcony. Clean and comfy.

Loud noise in the evening from the beach club if you keep windows open.

The staff were very helpful and also arranged late checkout so ee could finish our activity. They also arranged motorcyvle hire and 1/2 day viewing cruise which was awesome. Halong is a lovely destination and I was glad we didnt do the ovrrnight cruise.

Nothing really.

Do not do your laundry here

Don't do your laundry here. We asked them to do our laundry and the results where catastrophical. Not only was a quarter of the laundry not done and still dirty, they also managed to leave a lot of stains on our clothes. We adressed the receptionist about this and they tried to fix it, but they failed and made it worse. We also still had to pay a lot for laundry even though the damage was done. We tried to lower the laundry fee, but we ended up in a healthful argument where no one was happy. Really disappointed in the service. This accident ruined our stay... and our clothes.

In general, it’s a pretty hotel but that’s all, everything else rather on the low quality. Without counting with the fac

The bedroom smelled really bad when we arrived, it was not the cleanest. And the breakfast didn’t have a lot of international options. And the tables were full of ants.

Bathroom door locks does not work, the breakfast was ok, the room was not same as the pictures.