Elysinam Boutique Hotel Ha Long

Comfortable, great location, friendly helpful staff.

the room was fantastic, nice big ensuite, tv with Netflix, air conditioning, clean! The hosts were very friendly and accomodating, they helped to pick us up from Cat Ba when we’re stranded because there was no grabs in the area.

nothing, I have no criticism.

I had a very comfortable, relaxing time here! It looks exactly like the picturs, very clean room, I had an amazing breakfast and the staff was so friendly! Would really recommend ?

Arrived in the middle of the night but they were kind to let us check in early. The location wasn't the best. You would probably want to stay more towards the city center. There were no open shops, and quite far from the nearest restaurants. We got our laundry done here as well which worked alright, no big issues.

Very clean and the staff was lovely. We received a lot of local recommendations and support from the staff so we really appreciated it.

Really lovely owners! The room was clean, modern and had great facilities. The location was okay, it was near to the market and some beachfront bars. However, area itself was very quiet and practically dead at night. Had to get a taxi to get near to halong bay. The best part of the stay, was the owners beautiful dog 'meow'!

The first morning we were woken up early by building works. However, this isn't the owners fault and the next nights we just used ear plugs. Also, you can hear the music from the beach bars, but it usually stops around midnight.

very clean, good facilities, kind staff

Lovely hotel, friendly family who runs the hotel are gentle and helpful when needed. Two didn't speak English but if the English speaking staff (daughter ? ) wasn't there, she was very easily reachable via phone whenever needed. Google translate was also perfectly fine for communicating. They were great at accommodating my needs and changes to my itinerary, and helped book the ha long bay tour and transport back to hanoi. The Banh mi was also yummy. They have a really adorable and friendly dog. Overall it was a great stay. Lots of food stalls / restaurants nearby , I went during off season so it was very quiet.

Lovely rooms and very friendly staff

through no fault of the property the local carnival stuff was extremely noisy into the early hours

Even though the English speaking receptionist was off, the lady at the front desk went above and beyond to help us.

It was perfect

New hotel, new furniture, good staff

It's a bit far from the food/activities by foot. And a lot of renovations by the neighbours, so can get a little noisy

Even though the kind lady behind the reception did not speak a word of English, with the help of Google Translate she has provided us with the best help and service we've had throughout our entire 12-days stay in Vietnam. The woman (and her cute little dog) are wonderful! The entire hotel, but especially the rooms even smelled lovely. The last evening we stayed there we asked if we could have some fruits for breakfast, without knowing the regular breakfast they serve, and they did not even have to doubt about providing it to us. The next morning when we came down, she already had the big plate of various fruits prepared for us. Absolutely amazing. She helped us with our trip through Ha Long Bay, directions to the beach and taxis. Plus, whenever we needed anything in the room (extra bath gel, water bottles or extra toilet paper), she immediately got it for us.They really make an effort to give you a pleasant stay in Ha Long. Would recommend 100%!

You could hear the beach clubs a little bit at night. But great isolation, since the hotel seems very new, so not too much noise. In the morning you hear the constructions next door. But with some earplugs in we had no trouble sleeping in!

The family that runs this hotel is very friendly and gave us lots of recommendations during our short stay here. The rooms were beautiful and the view of Ha Long Bay was great. Bathrooms were very nice as well. We highly recommend this hotel if you’re staying in the area!

Very nice and clean hotel and room. Many services. Very nice, helpful and well English speaking receptionist. She rented scooters for us and ordered breakfast to the room and provided us with laundry services. Good location near to the city centre. Romantic place.

Location was a bit of a walk from the row of restaurants, but it was manageable and further away from "nightlife" noise.

Noisy construction ongoing next door and this was unreasonably EARLY in the morning ...before 7am. Not the fault of the proprietors but was a troublesome aspect of an otherwise enjoyable stay.

The facility is ok, thought below my expectation (for a $30 room, off the tourist season). The food street, night market & Sun square are just 3-400 meters away which is nice. Room is clean and has comfortable smell.

There's no breakfast without pre-order. View from windows is a mess.

Location is good, which is near to the night food market and near to the bay. Neena has been exceptional host. It is value for money. Breakfast is not expensive.

Breakfast not included in room, however it's not expensive so you can buy for few extra bucks. For foreigners, few more breakfast options would have been really good.

The room is clean with comfortable fragrance, the location is good, around 10 mins walking to the beach and very close to the night market, receptionist is friendly and helpful?

Nothing, but if it’s possible I want to have a simple handmade map to show the direction to some famous spot near hotel.

Full of facilities for family stay: living room, kitchen, washing machine. Good location near the beach, night market and Sun Group Square.

The staffs are very helpful but should smile more :D

Very good hotel, Reseptionist Neena is really good girl,having helping nature.

It is away from main market