Arro Khampa by Zinc Journey Shangri-la

Great rooms, great location. Staff very friendly.

Not many members of staff spoke English which is hard for me. They keys to room are very bad.

Very nice staff. Everybody was extremely helpful.

It needs un up-date. Very poor breakfast. Overpriced for what you get.

Amazing location, very friendly and helpful staff. Good breakfast, rooms are nice & spacious.

Went there for Christmas, it’s super cold everywhere, no heating, just open fire places. Bring enough warm cloths!

The location is fantastic, making it incredibly convenient for exploring the area. The staff was amazing friendly, attentive and always willing to help. The room itself was spacious and comfortable, which added to the stay's enjoyment. Breakfast has enough variety.

During winter - when the temperature dropped to -11C - the bathroom gets quite cold, which can be a bit uncomfortable. Additionally, the room is not soundproof so I could hear noises from upstairs, such as footsteps, toilet flushes, and even sneezes, which disrupted the otherwise peaceful environment.

Breakfast, location and staff were amazing.

Amazing place. Really beautiful and very well located. The staff is very helpful and goes the extra mile. Apparently there are many activities organised by the hotel, that we did not know about. When you are there, make sure to inquire about these.

Super friendly staff. Took great care of us. Beautiful hotel decorated with local flavors. Great location.

The staff was exceptionally friendly and went above and beyond to make our stay great. We went at off-peak season and the uncle who works the front desk doubled as our driver for a day. He suggested we go to Na Pai Hai and Songzalin Monastery-- we had a great time at both places, and he gave us a great rate. The staff went to our rooms to serve hot yaks milk the winter night-- perfect way to end the night especially for my niece, who is six years old. Breakfast is also fantastic, highly recommend the fried noodles.Super well located in Shangri-la city. We had lots of big luggage and were traveling with a kid, but the hotel helped us with everything including late-night airport transfer, and recommendations on where to eat in the city.

There was nothing I disliked. A fantastic place to stay.

The great atmosphere the big entrance hall with great local tee

Open door to breakfast room and getting very cold feet & legs no sufficient heating

Nice and boutique hotel with all facilities and ametities you need, location is great near old town and Temple

I like the attentive and warm welcome by 央宗and team. my boys specially like to play with 拉姆 and truly miss her when we leave. we had a good time.

the hotel staff was friendly and gave us extra blankets. the room though is not warm enough.

Unbelievable location. Lovely staff.

Nothing - would not change a thing

Everything was perfect. From the welcome to the help of the owner to organise visits in the area. It was fantastic!

Very good

Exceptional

Charming and comfortable.

Superb

Wonderful people - great atmosphere.

Not much not to like!