4.5 Star Hotel

Renaissance Suzhou Hotel

229 Suzhou Avenue West, Suzhou Industrial Park, Jiangsu Province, 215021, Prc, Suzhou, China View Map

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Renaissance Suzhou Hotel

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About

At Renaissance Suzhou Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Amenities at car hire offered by Renaissance Suzhou Hotel simplify the organization of your excursions, tourist activities, and other adventures in Suzhou.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out and safety deposit boxes.Always look your best in your preferred attire with the laundromat and dry cleaning service provided at Renaissance Suzhou Hotel.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Renaissance Suzhou Hotel, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

42 Reviews

8.7Very Good
Cleanliness
9.1
Staff
9.2
Location
9.3

What Guests Say

  • “The staff is always there to help. Always say "hi", always ready to serve like helping with your stuff.The food is the best I have seen…”
  • “Excellent breakfast, great location. Stayed here also in 2005 for 3 months! Still more or less the same quality after almost 20 years!1…”
Show 42 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Hot tub/Whirlpool
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Club Suite(with one air purifier)1/4

Club Suite(with one air purifier)

969 sqft • 1 King

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Air purifier
Club lounge access, Guest room, 1 King, City view, High floor1/4

Club lounge access, Guest room, 1 King, City view, High floor

431 sqft • 1 King

  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
Deluxe King Room1/4

Deluxe King Room

431 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Adapter
Club Twin Room1/4

Club Twin Room

431 sqft • 2 Single

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Alarm clock
Club lounge access, 1 Bedroom Presidential Suite, 1 King, City view, Top floor1/4

Club lounge access, 1 Bedroom Presidential Suite, 1 King, City view, Top floor

2691 sqft • 1 King

  • Adapter
  • Additional bathroom
  • Air conditioning
  • Air purifier
Club Lounge Access, Guest Room, 2 Double, City View, High Floor1/4

Club Lounge Access, Guest Room, 2 Double, City View, High Floor

431 sqft • 2 Double

  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby Cot

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.7
    Very Good

    Based on 42 reviews

    Location

    9.3

    Cleanliness

    9.1

    Staff

    9.2

    Overall Quality

    9

    Pros +

    • The staff is always there to help. Always say "hi", always ready to serve like helping with your stuff.The food is the best I have seen and the atmosphere is really great. The cleaning staff is also good and the other services like the gym are open 24hrs.
    • Excellent breakfast, great location. Stayed here also in 2005 for 3 months! Still more or less the same quality after almost 20 years!1 receptionist young lady speaks exceptionally well English (she's a bit in charge I think). She made me a few copies also.
    • Very kind employ, delicious food, clean room

    Cons -

    • Towels (all of them! ) are quite worn, must be years and years old, bit like sandpaper.. Showerhead attachment hangs a bit loose after nearly 20 years. You need to maneuver a bit to stay under the water. Bathroom is clean though!
    • The park next to the hotel has construction and is closed. It has nothing to do with the hotel. But it affects guests experience. Hope the construction is complete in a few months.
    • everything was good.
    Business Traveler (9)Solo Traveler (13)Traveling as Couple (8)Family with Young Children (18)Family with Teens (1)Senior Traveler (5)Group Traveler (3)Total (72)
    10EmmanuelPosted on: 5-23-2025

    The staff is always there to help. Always say "hi", always ready to serve like helping with your stuff.The food is the best I have seen and the atmosphere is really great. The cleaning staff is also good and the other services like the gym are open 24hrs.

    9EddyHollandPosted on: 1-20-2025

    Excellent breakfast, great location. Stayed here also in 2005 for 3 months! Still more or less the same quality after almost 20 years!1 receptionist young lady speaks exceptionally well English (she's a bit in charge I think). She made me a few copies also.

    Towels (all of them! ) are quite worn, must be years and years old, bit like sandpaper.. Showerhead attachment hangs a bit loose after nearly 20 years. You need to maneuver a bit to stay under the water. Bathroom is clean though!

    10이Posted on: 11-15-2024

    Very kind employ, delicious food, clean room

    9ThanikulPosted on: 9-8-2024

    The location is closed to metro and shopping mall. The service is good. The staffs are nice. The breakfast is variety. Large restroom.

    10JiayinPosted on: 7-24-2024

    Friendly and nice staff. They do their best effort to do a good service.

    The park next to the hotel has construction and is closed. It has nothing to do with the hotel. But it affects guests experience. Hope the construction is complete in a few months.

    10SantoshPosted on: 12-7-2023

    smiling and wishing staffs, ambience, location and last but not least the english speaking fluency of front desk.

    everything was good.

    10LiPosted on: 11-28-2023

    Excellent service, excellent food (the noodle served at buffet breakfast is surprisingly tasty) very good room service, will be my go to hotel next time in Suzhou

    10HannesPosted on: 10-15-2023

    Everything was good about this hotel. Every single member of the staff is always very friendly and professional, what makes a stay very comfortable. In the evening, the restaurant/bar often are very good artist who sing live, makes the ambiente perfect for this location.

    3YaPosted on: 6-21-2023

    Is good

    smoke smells in my room, it could be from other rooms but I hate itI am grateful for the dedicated staff, but the level of comfort provided by this hotel is way below my expectations.

    8AlexanderPosted on: 4-10-2023

    Nice room, good service, very good breakfast, nice staff

    Holiday was too short

    9RUDONGPosted on: 9-12-2022

    Location is great, near by the city center and Central Park! Staff are friendly always with smile and quick response for your requirements !

    9FernandoPosted on: 8-4-2022

    location and breakfast

    the swimming pool

    4MingPosted on: 1-19-2021

    very bad experience in 3rd night, could not sleep due to several hours of big noise of next room

    10RafaelPosted on: 11-26-2024

    Everything was perfect and the customer service it was excellent! Clara team is very friendly and kind! Thanks

    10ClaudiaPosted on: 11-7-2024

    The staff and in particular Jessica and the concierge were outstanding .

    10Katherine G.Posted on: 8-26-2024

    Great

    No bidet

    10Katherine G.Posted on: 8-25-2024

    Must have bidet

    No spa inside the hotel

    9Vishnu P.Posted on: 8-3-2024

    Friendly staff and very prompt

    8LaiPosted on: 6-5-2024

    very nice stay and helpful staff

    10StefanoPosted on: 12-29-2023

    Great Staff - Mr. Abdel Jaber in particular.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Indoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Baby cot is available at no additional charge. br/ Please select the bed type or room type carefully before making a reservation. Changes cannot be made after the reservation is made.

    Location

    Renaissance Suzhou Hotel

    229 Suzhou Avenue West, Suzhou Industrial Park, Jiangsu Province, 215021, Prc, Suzhou

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