Hoya Hot Springs Resort & Spa

Bed was comfortable, room is large and bright. Staff were competent but not friendly.

Many lingering odours, very rundown old building really needs some improvement. Hot water occasionally takes forever and plumbing was often screeching.

Ilike the view and the hot spring in the bathroom

breakfast wasnt special, kinda the same thing for 2 days

Own hot springs tube in the room, Japanese style room, hotel's own hot spring, breakfast buffet

no special comments

Very clean and comfortable. Good locationHot spring pool was big and there are various massage spouts

The set menu dinner was pretty bad, dishes were not tasty and they were coldThey closed the hot spring pool once a week for cleaning, so it was not available to us until 5pm.

Hot spring water directly in the room's bathtub. Self laundry washer and dryer machines costed 2sgd each and detergent was provided. There is also a Mahjong room. Staff were very polite and helpful - also gave great advices during an approaching Typhoon.

The public hot spring area looked more like a swimming pool (unlike the Japanese Onsen), which required swimming attire + cap. The shower in the room weirdly dispensed hot spring water for both the bathtub and shower head. Unsure if this was intended.

The hot pool on the B1 floor.The breakfast is very rich and met my western and vegetarian requirements.

The hotel is very old Not moderen design.No biddet in the toilet.There are not enough outlets for the phone's chargers.I didn't like the bed and the pillow .I think it is overrating on Booking.con

We booked two rooms with two king beds because we were traveling with our in laws (senior citizens). We went into the SPA 3 times a day. Very relaxing. Wonderful service too.

We stayed 5 nights. Breakfast seemed the same every morning so It would great if they can alter different dishes once in a while. ?

Location, facilities and breakfast

Man’s steam room was under maintenance

FunctionalFamily friendlyComfortable environment

Nothing much

Front desk staff was not helpful, she does not even bother to explain, this is quite exceptional for Taiwan service standard. Everything else is bare minimal and not value for money for the higher price we paid as hotspring resort.

The spa, the spa, the spa! And, oh yes, the stylish room and the best breakfast buffet I’ve ever had!

All was perfection

Hot Springs; restaurant near hotel; view of river and misty mountains.

Everything was good.

Hot spring is natural And the spa Outside Is Nice , breakfast is yummy and Have Many options

It’s old hotel , carpet is old and the walk way a bit dirty

It is very clean. The staff is helpful.The spa is very good

Bed was very comfortable. Room was clean with a nice view. Personnel was friendly, they lent me a swim cap for the hot springs. Breakfast was nice.

No soy milk at breakfast. No mandatory requirement to shower before entering the common hot springs pool, thought it was a bit odd.

The space of the room is quite good. I really like the pillows and bed, they're pretty comfortable.

There were some small insects. The windows are old so we couldn't close and lock one of them after opened it. There is water stain on the ceiling. Basically it is clean except the insects. The view is just okay...

Breakfast is nice with good varieties, however it will be perfect to have some fried bee hoon or noodles. My kids like the playground at B1 and they visited them daily after our sightseeing tour. The hot tub is nice, and the skin feel smooth after the bath. The welcome snacks are nice too. We enjoyed our stay.

One of the guests questioned us on why we are not on masks when picking up the food from buffet spread. We did verify with the hotel staff and he also confirmed that there isn't any mask restriction, in the end we ignored the guest. This isn't the hotel fault but it is just a small unpleasant incident. Hotel is aged and wifi is not working good.

Room is not clean and old

Not clean and smelling

Though this hotel is old, we were surprised that the rooms had no moldy smell that is normally found in old hotels. In addition, the bed is very comfortable and hotels offer two types of pillows! The bathtub for hot spring is of good size. The quality of hot spring is REALLY GOOD. Breakfast variety is good too per the price paid with good variety of choices. Unless you are looking for luxury, this hotel is of good value for tourists looking for quality hot spring + comfortable bed+ decent breakfast+ good price!

The carpet looks very worn. It would be the first item that can be renewed.

Great hot spring and spa. Many options for the breakfast. The room is comfortable. They offered light snacks till 10pm. It’s over all a pleasant stay.

The facilities seem a bit old. I personally think it’s a bit pricy.