1 Star Hotel
RedDoorz @ Alcala Garden Resort
Carmen - Alcala Alcala Resort, Carmen - Alcala Road, Alcala, Pangasinan, Philippines, Urdaneta, Philippines View Map
1/15About
At RedDoorz @ Alcala Garden Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Desire to unwind? Make the most of your visit at RedDoorz @ Alcala Garden Resort with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at RedDoorz @ Alcala Garden Resort come furnished with linen service to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, bottled water is conveniently available for your use. At RedDoorz @ Alcala Garden Resort, select bathrooms are equipped with toiletries to enhance your comfort during your stay.
2 Reviews
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What Guests Loved
Based on 2 reviews
Pros +
- This is the worst hotel I've been to.
Cons -
- towels not good, no soap provided
- First and foremost, the cleanliness of the hotel was appalling. The room I was assigned to had stained bedding and a musty odor that made it difficult to breathe. The bathroom was no better, with mold growing in the corners and a barely functioning shower. It was clear that the housekeeping staff either didn't care or were severely understaffed.The overall condition of the hotel was in a state of disrepair. The paint on the walls was chipped, the furniture was worn-out, and the fixtures were falling apart. It seemed like the management had no interest in investing in basic maintenance and upkeep. The lack of attention to detail was evident throughout the entire property.To make matters worse, the customer service was shockingly terrible. The staff was unfriendly, unhelpful, and seemed completely disinterested in addressing any concerns or issues. When I approached the front desk with complaints about my room, they brushed me off with a dismissive attitude, offering no solutions or apologies. It was evident that customer satisfaction was not a priority for them.NO WIFI AS WELL
towels not good, no soap provided
This is the worst hotel I've been to.
First and foremost, the cleanliness of the hotel was appalling. The room I was assigned to had stained bedding and a musty odor that made it difficult to breathe. The bathroom was no better, with mold growing in the corners and a barely functioning shower. It was clear that the housekeeping staff either didn't care or were severely understaffed.The overall condition of the hotel was in a state of disrepair. The paint on the walls was chipped, the furniture was worn-out, and the fixtures were falling apart. It seemed like the management had no interest in investing in basic maintenance and upkeep. The lack of attention to detail was evident throughout the entire property.To make matters worse, the customer service was shockingly terrible. The staff was unfriendly, unhelpful, and seemed completely disinterested in addressing any concerns or issues. When I approached the front desk with complaints about my room, they brushed me off with a dismissive attitude, offering no solutions or apologies. It was evident that customer satisfaction was not a priority for them.NO WIFI AS WELL
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of PHP 1000.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Location
Carmen - Alcala Alcala Resort, Carmen - Alcala Road, Alcala, Pangasinan, Philippines, Urdaneta
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