Keys Prima By Lemon Tree Hotels, Thekkady

Overall cleanliness and the rooms and facilities

I won't say that I didn't like anything,but I think there is a scope of improvement in breakfast.

Amazing staff esp jospheena and rachin..Beautiful room

Tv channels limited

It is located just behind the Periyar tiger reserve, so quite convenient. Also has the market in the neighbourhood where you get spices, banana chips and everything you want to buy when travelling ti Kerala.

The cleanliness of the room, size of the wash basin in the bathroom and breakfast were disappointing

The property offers spacious rooms and is situated in a convenient location. The staff are friendly and helpful, and the central air conditioning works efficiently. The basement parking is an added convenience, and the small rooftop garden adds to the overall experience.

The property is not toddler-friendly. Many of the room furnishings, including some glass edges, have sharp corners that pose safety risks. Unfortunately, my toddler had an accident in the room where a glass edge pierced dangerously close to his eye. To make matters worse, there are no well-equipped hospitals nearby, which can be critical in emergencies.Additionally, there was an unpleasant odour noticeable from the parking area through to the building, which detracted from the overall experience.

Nice room very comfortable in a great location for the national park.

Bizarre internet rules! Food was ok.

The rooms were clean and well maintained.

Can do better with the menu and the room service.

Room, staff, comfort and cleanliness

TV, No Balcony, rooftop cleanliness were an issue

We had a wonderful stay at Keys Prima, which stands out for its modern design, spacious showers, and warm ambiance. The staff were extremely friendly and accommodating, making our stay even more enjoyable. I must highlight the delicious dishes prepared by Chef Sarath - truly a culinary delight! I wholeheartedly recommend this hotel and look forward to my next visit.

- all restaurant tables are smeared- toilet doors at the restaurant were always open

- location (super close to bus stop where boat safari starts)- friendly staff- cleaniness- interior / new furniture

A new hotel in a prime location! The staff was exceptional! Food at the restaurant was solid. If you are visiting Periyar National Park and have signed up for the nature trails or hikes, the meeting spot is actually outside of the park, walking distance from this hotel. We made the mistake of staying inside the park - wouldn’t recommend it. Accommodations were over double the cost of Keys and pales in comparison

The rooftop is still under construction with plans of a pool getting built. View is great but not ready for guests to enjoy.

Prime location, clean place and helpful staff.

Centrally located and clean rooms. The room was a good size and the front office staff were pleasant and helpful.

The food at the restaurant was not up to the mark . Ala carte lunch had a good fried rice and horrible biryani. At breakfast time the restaurant was not cleaned properly from the night before. the food served for breakfast had options but was very low in taste.

Very bad experienceNot value for money

Not clean small rooms food not good as per price no facility

Very good

Food was not good. Quality of food require serious relook. Had stomach upset

Overall staff cooperation and cleanliness of the property

Food menue are less and overpriced

exceptional, great service, brand new hotel with quality laden facilities. F&B Manager Mr Farooq deserves a special mention

We had a great time at keys hotel. We would recommend it to everyone who visits Kumily. The wooden interior as well as the colorful wall art was appealing. The hotel has a rooftop terrace with a stunning view of Kumily and the national park. You can even get your coffee/tea/food served there. The rooms were clean and spacious. The hotel has a tasty Indian freshly made breakfast. The service at all times was excellent!

Clean hotel close to periyar tiger reserve bus station

Just the location

No value of money, very basic not as expected

Very nice Ambience & staff is very cooperative.