Hotel Sete Cidades

The room we had was small and basic but very clean. The room had a bathtub shower and I am afraid of falling so we asked if they could provide a walk-in shower, but those rooms were taken. The staff was marvelous and got us a room in another one of their hotels to better accommodate my needs. They bent over backwards to help us and were very gracious and kind. The room at Sete did not meet my needs but the staff was amazing!

bathtub shower and not enough lighting.

Location, parking, breakfast, friendly staff, view from the balcony.

Everything is good

Location is good with private car park, near to everything.The staff is very friendly and helpful.

Centrally located with ample private parking. Hotel staff were very nice.

Breakfast was basic. Not much options if you are vegetarian.

Very nice location, the suite is quite spacious and the breakfast was decent. Perfect stay, if you want to be close to the city center

Excellent location with great parking in the centre of town. Staff were so helpful and friendly. Rooms were very comfortable and cleaned daily. As we had a very early flight it was so nice to have a picnic lunch to take with us.

Maybe something hot for breakfast would have been nice ie eggs. Unfortunately the coffee was not great so we supplemented with a good coffee in a local cafe. Otherwise, nice fresh bread, cheese, cake and fruit.

Central location and friendly staff

but noisy and difficult to get to by car because of the narrow street. Very outdated hotel and low quality breakfast

The location is amazing, near to the city centre and the staff was super friendly. The breakfast is also a plus.

The bed was a bit small and the mattress was too hard.

Staff was very knowledgeable, friendly, and helpful.

The hotel is perfectly located in the city center, very close to the old town and the seaside promenade, has its own parking. Breakfasts are the same every day, but everything is there - bread, cheese, ham, granola, yogurt, dessert and fruits, coffee and juices. The staff is very friendly and ready to help in any questions - we had an early departure, they helped us order a taxi to the airport and gave us breakfast to go.

The room is quite old, especially the bathroom, but everything is very clean and tidy, so it wasn't a big negative for us

The staff made this a very nice place. Location in town and near airport.

Bed old with hard springs. Furniture and building needs updating. Loud at night due to nearby bakery.

The staff are absolutely lovely and so friendly.. they speak English well and try to accommodate all your requirements. they had a corkscrew and wine glasses when needed too!the breakfast is basic, no hot food but all fresh, ham, cheese, bread, rolls, pineapple, melon, cakes, yogurt, cereal and freshly squeezed orange juice, maracujá and red fruits juice, coffee and tea.The twin room had a bath and powerful hot shower, a bidet, big balcony with a side view of the sea and city, table and chairs.decor is dated and basic but you're gonna spend most of your time exploring the beautiful island! The hotel is kinda dated and smells like an old hotel but it's pleasant.they put up Xmas trees and decor in reception. so nice.Also there's access to a roof terrace with nice views of the sea, hills and city, which most hotels won't havelocation is great, close to everything in the centre, just 5-10mins walk

We loved this place! The best part about this hotel is the staff - all of them were kind, helpful and truly made this stay special. The breakfast is good and has a rich bread section. The location of the hotel is excellent to explore Ponta Delgada. Rooms are clean and cozy.

The stuff is super mega friendly!)Delicious breakfast with awesone white cheese wirh topings amd fresh fruit...pineapples! The view on the parking square snd eastern part of PDL from the 3-rd floor is quite nice!The bathroom is nice, having a antisliding rug.AC works,the bed is quite comfy. The hairdryer was provided upon request as well as an umbrella!. Nice tea making facilities!

Couldn't not figure out how to use the safe. The lift is kinda slow and tends to work from 2-3 attempt.

Very nice staff and very helpfull. They should upgrade the structure?

People yelling outside in the street in the night and very early morning and nobody that controls.

The location is good, the breakfast is acceptable and the free parking lot is a plus.

Lots of noise during the night, impossible to sleep.Some bugs appeared in the bathtubThe flush was not working properly

Kettle in roomHelpful and friendly staffSunny balconyLocation close to centre of townBakery below rooms with amazing selection of cakes and pastries.Packed breakfast provided for early departures.

Bed was hardDeliveries from bakery throughout the night were noisy and still audible through double glazing.Plastic toilet seat didn't fit the toilet properly.

Placed in center , 10 minutes walk to the shore, privet parking and breakfast included

Facilities could be a little bit renovated

it was quiet with the room facing the back

the breakfast was very low quality - bad coffee very poor selection of everything - bad cereal bad fruit bad every thing

We had a great experience at this hotel. Clean and great air conditioning in rooms. Nice breakfast. Staff was very nice and accommodating. They let us leave our luggage in a secured area due to the fact that we arrived too early.