Hotel Ponta Delgada

The staff were very friendly and respectful. The rooms were clean and comfortable.

Great location, comfortable room

Sine we are in a central area, evenings can be noisy, yet it quiets down quickly

Good location

We arrived early on the plane. If you wanted to check in the room earlier than the posted check in time it cost $7 per hour,

The breakfast is incredible . The staff is great. The pool is nice.

OMG! The mattresses and pillows.For us, they were WAY too hard.

Staff were lovely, great location, has a pool/spa, wifi, breakfast.

Rooms were a bit outdated.

Room was clean and the bed were comfortable. I enjoyed the pool and the balcony.

I didn't care for the bathroom much. Just a bit over the top with all the glass wall and door.

Surprised to find a pool, jacuzzi sauna and Turkish bath!!! Also liked rhe location and hardy breakfast included. A little balcony was excellent

Early check out

Many amenities including a beauty salon, spacious room, views, clean, thoughtful layout.

Staff were helpful with our request to store luggage and the balcony was nice to have

pillows were very old and bumpy

The hotel facilities were actually better than I'd expected from a 3-star hotel. Especially the spa area was really lovely (pool, jacuzzi, steam bath and sauna). The room was spacious and clean and the bed comfy...Really good quality/price ratio. I didn't want to leave :)

We stayed in many PDL hotels over the years and this surely is one of the best.To spite a street side room there was only moderate noise.A very comfortable bathroom although just one sink.Staff are very welcoming and friendly.The breakfast has everything you would expect with the addition of local Azores produce.Throughout all common areas typical hotel muzak is heardThere is a small wellness area with the pool, jacuzzi, sauna and steam bath included (the latter a first for me, now I know how broccoli feels in my steamer).There is also a beauty and massage salon operated independently but that is only open during daytime hours when we were out exploring the island. The bar has a good choice of drinks and very affordable meals. Recommended!.

Cozy, clean and tidy hotel with a swimming pool, breakfast and sauna

Calm area close to everything, balcony was great when there was sun and its easy to get a car to rent when you want to explore. Hotel is large and really nice.

Only thing id complain on is that they had some kind of water prevention blanket underneath the sheets but other wise comfy beds and rooms in general.

The staff was great, helpful and always available. The room was clean and large, the beds were great

The air-condition made a lot of noise. You could hear everything in the hotel, in the middle of the night another guest arrived and we could hear everything. From outside it was noisy as well, a dog was barking all night

Nice pool and other facilities. Comfortable room. Staff friendliness

Limited options at breakfast. Details on cleanliness

Delicious breakfast. Amazing view, planes are departing above your head? AC in the room. Very friendly host.

High price, we paid around 200€ for 1 night

The property is clean and well kept. The proximity to the waterfront and to local attractions and restaurants is good.

No provision of toiletry products, without clear notice of what is available to the guest. Lighting in the rooms are on timers and difficult to control.

Spacious room with balcony. Good breakfast and friendly staff

The staff (front desk & bar/restaurant) were exceptional. They answered questions and explained how the parking worked and we were able to park right across the street, which was free due to the weekend, so we didn't need their parking garage. The evening in the bar/restaurant area was very nice as the bartender was exceptional and caring for the bar and bar food service guests. Kudos to him! Our room was nice with a very nice bathroom (shower/tub combo) and with a small but very comfortable balcony was a nice plus for the evening! As we had an early flight, the staff informed us that we could visit the breakfast area a little early and we were able to have coffee and several items that were ready. Thank you!

The pool and hot tub facilities were clean and well presented; however, the hot tub was only slightly heated above the pool temperature.

Great location. Good sized rooms. The swimming pool and hot tub are a pleasant surprise, they were usually empty when I used it but they’re clean and provide some r&r after a day of exploring. Staff were polite.

The breakfast was mediocre; it did the job but was very basic. The beds are extremely firm and the pillows provide no neck support - but I did request a different pillow which house keeping staff did manage to source and it was a little better.