Hotel Pal Heights

Good location and friendly staff.

Lots of basic amenities were missing or not functioning like no hot water, no battery in the safe, refrigerator not working. Poorly maintained rooms that needs T&L

Some of the staff were helpful. Food was good and restaurant staff were ver professional

Looks like rooms booked on line are interior rooms with no windows ( Like an inside cabin of a cruise ship. This was totally unacceptable to me. Heard the front desk staff mentioning to a guest , that they only have set number of rooms on line booking

It was an excellent stay overall. From the receiption staff to room service, cleaning and then restaurant - all provided an excellent service and support. They've provided us the best possible early check in time. Everything was smooth. It has a great ambient and the great location. Restaurant service and food was also amazing.Special mention for receiption staff Bantalata, Puja etc. and house keeping staff member Prabhashini Jina.

All were good and no complains at all for this stay. It actually exceeded our expectations. I would like to recommend this for anyone visiting Bhubaneswar. Great value for money.

Only Location

The kind of tariff they charge is not worthy. The linen are of poor quality, horribly smelly rooms, bathroom is pathetic, shower are cloaked. It doesn’t worth more than INR 2500 per night.

We had a wonderful stay at hotel pal heights .the front office staff are very helpful specially priyabrat the room was clean and comfortable ,we would definitely stay here again

Value for Money. Good Friendly Staff.Active Welcome by Front Office Staff. Enthusiastic Duty Managers.Good Sized Rooms.First Class Bar Manager. Beautiful Terrace Dining Area.I liked this hotel very much.

Would like to see more smiles from the Staff...

Location

Amenities were compromised. AC not working. Rooms were not ready even after advance intimation as we had to check in late at midnight

Nothing. Though the property is close to a mall, food options were very limited

AC did not work, rooms were smelling like wet cardboard, corridors were smelling of massage oils mixed with room fresheners. Property is charging a premium pricing even though the quality was very poor

stay away from this dump

they gave us a smoking room.. a woman who is 80 yo had to sleep in a smoking room.. also phone in the room wasnt working ... the room itself was not good.. very low grade hotel.

Location was very poor I had a fall in the dining area and fractured my foot. The stairs going down to the dining hall the last stair wasn't visible.

You can reorganize the area for better customers friendly

Beautiful hotel with a great restaurant offering food until late in the evening. The spa was also great with good prices but the location was a bit strange and you will find unmotivated staffs there.

The leaky shower leaving the floor of the bathroom completely wet

They had a good buffet breakfast. Their timings could be better suites for the business traveller to start at 7am, Instead of 7 30.

Their room service can be slow.House keeping is even slower to pick a call or respond.

It’s close to the airport and next to a mall which is very convenient to find food around. The staff was very friendly and the breakfast was decent.

We booked a standard room but we didn’t know it was a “no window” one, meaning there was a constant humid smell and no sunlight at all (if the curtains were opened, you could see the inside of the mall which is next to the hotel). The floor where we were, had a horrible smell right outside the elevator, like if people had been smoking there nonstop.From the two elevators, only 1 was working at the time. Not always the same one and the worst part is that there is no actual staircase after the first floor. We tried using the “fire exit” since elevator was taking so long, only to find out that it’s not really for usage of the guest (only in emergency) since everything looked veeery different (as a construction place). Therefore the only option was to wait for the only functioning elevator at the time (which were also not in the best conditions)Lastly, on their room service menu it’s advertised that it is available until midnight and when I ordered at 22:45 they declined my order saying kitchen was closed. After insisting a bit they agreed but only some limited options.

Location, staff, food. All were value for money.

N.A

Good location near airport, friendly staff.

The bathroom was slippery, water leaking from the shower stall. Very little choice for vegetarians in restaurants.

The location is very good. It doesn't require much effort to reach the hotel. It is also close to restaurants. We needed car parking. The car parking was just in the back. We only had to stay overnight for one night and it was good. The rooms were of good size and clean. The staff was courteous.

The entrance to the breakfast place didn't have ramp. We were taking our luggage to the breakfast place and it was a bit inconvenient. When we came back after our dinner, the "IN" gate was closed and was unmanned. We had to go in from the "OUT" gate which was not clear.

Polite and helpful staff, all necessary amenities are available , nice restaurants, connected to mall

Needs repair works here n there

Room was good with good facility

Room Cleaning is not continued practice. Play with TV recharge.

There is no proper functioning phone in the room the room was not ready even by 3pm during checkin.the worst service is the in-house dining they didn’t provide water for 3hours even for which it is paid by me.the staffs working in the hotel is not professional they don’t know how to serve the guests.the bathroom tile is slippery and the water gets clogged every time when used.I booked 2rooms both the rooms got disturbed by some person 3 to4 times during the midnight.it is a worst hotel if you want to experience this worst unpleasant stay please book a room in this hotel or please don’t waste your money and your peacefulness by booking this hotel

Every thing is worst in this hotel I strongly recommend not to book room in this hotel

Great location, spacious rooms, great variety of breakfast options , friendly staff, restaurants/food is awesome

Old rooms, questionable cleanliness, and water in the shower is not really hot