Surat Marriott Hotel

Staff were very helpful and provided good service. Breakfast was awesome and the rooms were also very good.

More complimentary services will be a good addon to have.

Location, cleanliness, wonderful staff.

I like staff and position.

Room so smell and you cant open window to have fresh air. Aircondition cant make siruation better. Big problem.

The staff. Such nice people. What a lovely experience. Room service in particular , quick service and hot food. Something very rare these days.

It's always nice to stay here and also its not very far from Airport. Great breakfast and rooms also spacious.

Breakfast was great,Good service

River view

Location near Tapi river. Sunset view, nice lawn, clean and spacious room, friendly staff

Very nice hotel and lovely staff. Kids love it. Swimming pool and other facility is also excellent.Room service immaculate Excellent breakfast choices

Limited unspicy food option for dinner, but enough choices to have a meal.

Food was good

One staff at the counter was very rude. This type of behaviour is not expected out of Marriott staff.

Smooth check in and check out, staff really responsive and friendly. Spotless room, bed sooo comfortable, swimming pool sort of hidden behind trees (so pretty). Great business stay.Special shoutout to Utsav :)

The only downside for me is not super major : my first room service order was completely wrong, I mean I'm not super picky but come on. And it sounded like I was annoying whoever was on the phone with my requests... Not so great.

Called twice to clear the trays and dishes but no one came to clear whole night had to sleep with the smell of the food which was lying in the trays

One of Surats top luxury hotels, this property boasts stunning grounds, attentive staff, and exceptional hospitality.The spacious, modern rooms are impeccably clean, offering a perfect space to relax and unwind. Located just 20 minutes from the shopping district, the hotel provides easy access to the city, with Uber making transportation hassle-free. An ideal choice for a comfortable and convenient stay A special mention to Hitesh for outstanding service.

A wonderful hotel, the best one I have stayed in Surat. Comfortable rooms and very clean!

Food was a little expensive.

Wonderful stay, great breakfast, comfy rooms, very attentive staff. Huge thanks to:Hemaben on reception - always smiling and ready to help.Monikaben our housekeeper - kept our rooms lovely.Vinod at breakfast - always making sure we have our chai topped up.Bidishaben at breakfast - always looking after us.And mr Afsar Ali - always welcoming us from our car with a smile and always helping us with our bags!

Location

They have increased price to unrealistic levels. They didn't care to place even tooth kit or shave kit in bathroom. They forgot to put even stirrers in tea/ coffee set. No room bar - not even few cookies in room.The food rates are astronomical by all standards- the breakfast is not included even when terrifying has been doubled in 2 years.

The pool was lovely but very cold water.

There was an early morning celebration for Republic Day that woke us up.

The location of the property is perfect. The staff were courteous and helpful. Nilesh at the reception was exceptional. He was helpful and polite.

I had no complains

Good and staff are trying their best.

Every 3 months once I book here. I choose here because of the gym. Steam opens at 9am. Why open steam at 9, when everyone goes to work? The room is just old. Bad smell, paint falling off and not one charging port good enough to charge (this was after changing room from 522 to 320?

Staffs.

Steam opens at 9am. Why open steam at 9, when everyone goes to work? The room is just old. Bad smell, paint falling off and not one charging port good enough to charge (this was after changing room from 522 to 320?

The location was nice

The cleanliness of the roof. I stayed there 3-4 times previously and feel the hotel needs to be renovated.