The Chiang Mai Riverside

friendly staff beautiful facility calm environment variety breakfast good coffee

the hand sink in the bathroom installed too low we have to bend the back very low to brush the teeth

Cleanliness, Staff service mind

Food taste does not as goog as before.

Service was poor- ie- room service/restsurant, river is muddy, taxi’s can’t find it, staff tried but it didm’t work,

I cannot say enough good things about this hotel. The hotel itself was a boutique hotel where each room is like a small apartment. It was very modern and clean. It has snacks and drinks in the lobby every day for you eat/drink that are complementary. You have to order your breakfast the night before, but it is a wonderful breakfast and they have it ready for you the next morning at your chosen time slot. What made this hotel exceptional was the staff. In particular, the front desk staff. They were always helpful and were able to assist us with our needs. I had a minor accident and they arranged for a driver to take us and pick us up from the hospital for free. They were willing to pick us up no matter how late we were going to be. In addition, they noticed that I was in pain while walking to breakfast and when I came back, they had a wheelchair waiting for me to assist me when I am at the hotel.

The only thing was that is was about 10 mins outside from the downtown core however that was not a big deal. We often used the hotel complementary shuttle or used a Grab app which was very affordable. It was right by the river which was very nice and there was a 7/11 right across the street.

The staff were great, very helpful and friendly

Breakfast was poor and having to order the night before does not suit our requirements. The pool isn't great and the noise from the playing children echoes around the rooms

Luxurious suite like apartment. Very private. Great place to relax and enjoy the apartment.

In house menu a bit limited.

The suites and service were amazing

Restaurant should upgrade quality, Thai food was average, a beautiful hotel like this should at least have some European food, why have a pizza oven and not use it, breakfast was good with top service

Very nice and clean. Rooms are beautiful, breakfast and restaurant are very good. Staff are friendly and very helpful.

Nothing to dislike

Spacious. Well appointed rooms.

Location proved a problem with traffic congestion back into town

Looks like the photos. It was a clean, quiet and small hotel.Staff were friendly and tried to help were they could.

Breakfast was not great for the price paid, £11 each.The pool area was not welcoming for relaxing, overlooked by every room.If you want to explore the old district the only way of getting there is Grab app and is 15mins away.The hotel reception had no transport option available.The few carpet/rugs were very dirty!

The stuff

It is not clean, there are lizards, and it is far from markets and shops

I have stayed at many hotels in my travels, but this one truly stands out as one of the best. The design and amenities are top-class. I felt welcomed and valued as a guest. The attention to detail and level of service provided by the staff was exceptional. I will definitely be returning in the future.

It's about 15 minutes from the city center. It takes a while to get a cab. A better option is to use hotel service or best is to have your own car.

very quiet and the suite was stunning and staff were really great

I honestly can’t think of anything

We have stayed here many times but this is my first review. This hotel is our favorite. It is slightly off the city (about 10 minutes). We looked for a quiet place to spend some quality time. We got an upgrade to a two-bedroom suite which was perfect for our family. The room is nicely designed, clean, and full of amenities. We enjoyed our dinner at their traditional Thai restaurant. Some of the dishes are hard to find.

The hotel has few facilities -- only a small gym with a couple of equipment and swimming pool. But other things are less important if you look for a good boutique hotel with high-quality in-room amenities.

Rooms are family friendly!

Breakfast is a nightmare. We went out and had breakfast outside. Service was also not good enough. Gym is super small.

The room was ok.

The building is old and run down. The entrance is from the side off a kind of lane with a small door. Everything is kinda cheap and tacky. Definitely not 5 star as they claim. More like an upmarket 3 star. Definitely overpriced.

Staff were incredible. Nothing was too much. Place was spotlessly clean. Couldn't fault it.

The staff was extremely polite and helpful and they made our stay comfortable

The staff

location

Nice and clean

No spa in the same hotel