Grand Riverside Hotel

The location is very convenient and there are few restaurant just outside the hotel. Further walk down to the main road, there are 7-11 and many others food available. Many parking space available.

The breakfast is the same everyday. No change of menu. Inconvenience to carry luggage from the car drop off area to the lobby as there are no ramp to move the luggage.

The location was good. I liked the room!

Old. The elevator almost shut on my husband’s hand. Not sure if the elevators have censors..

Great hotel just 10min walk from the station. Great location to see all the areas around Phitsanulok. A good spacious room. A good buffet breakfast.

Nice staff. Good breakfast. Close to the city center. In general everything was good.

The welcome was a bit disappointing: We came with some heavy and unwieldy luggage and the staff was only watching instead of helping us climbing the stairs to the entrance hall. Also the first words at check in were not "Welcome" or "Hello" but "May I see your passports".The windows do not close conpletely so it was a bit noisy in the evening when music played on the pier opposite.

the breakfast was wonderful with great selection and kind staff

no fitness gym, no pool

Beautiful view. Very comfortable and clean.Good breakfast. Good location.

No pool.

A very good location near to the centre and the train station, and a comfy and clean room which we found to be very price worthy.Off topic but the young guy at the breakfast should apply to modelling agencies!

It is a bit loud, especially when there's events in the city. Luckily this stopped around 22:00.Also, the silicone in the bathroom could do with an improvement... small details.. but it would increase the perception of cleaniness.

Lovely big, clean room with a view of the river. Great breakfast.The location is good and there are a couple of decent restaurants close by.

No power sockets next to the bed. If you want to charge electricals you need to put the desk light on. Very strange.The shower changes temperature from cold to scolding mid-way through the shower. Not safe for children.

Value for money, staff very friendly, excellent breakfast

Great location with a view over the river towards Wat Yai. Friendly staff and good breakfast.

Would benefit from onsite dining in the evening

Everything a guest expects from a hospitality establishment.Cleanliness,efficiency and courtesy.

Hotel should also cater to vegetarian and vegan guests when breakfast is part of the package.

Room was OK the bed comfortable; nothing exceptional the restaurants on the property were good but you had to leave the hotel to have a meal except for breakfast on a lobby room and patio

The entrance to the hotel does not look anything like the picture shown of the property. For a person with mobility issues the steep stairs from the unloading area to the lobby with no railing to hang on to is unacceptable. When we arrived there was no staff to help unload our luggage and arrived after a wait of nearly than 15 minutes. The impression we got was that the hotel was employing minimal staff Reception was courteous and efficient.

Location was good, breakfast was good.

friendlier staff needed, no smoking areas, no concierge service. no swimming pool or gym.

The location is good and the room is clean

Breakfast very bad not suitable for price with hotel

The breakfast was ok and pleasantly served. You could sit inside or on a lovely terrace. Location was pretty central. De Luxe Room was comfortable and clean, with a nice view over the city.

There were no real downsides. There was a very minor irritation with a lighting fault in the room which made part of the room rather dark. My wife, who is a native Thai, pleasantly asked at reception if it could be checked/repaired, but received very short shrift for no reason.

Location, Hospitality, Clean rooms

Hot water problems, Elevator sencores wasnt work well.. for kids its very dangerous, Breakfast was weak

Location is good and quiet . Just short walk to restaurants.

Very nice hotel. We booked a junior suite which is very spacious. The bed is very comfortable. There is a big sofa and a table with chairs.There is a fridge and a safe in the room. Water, coffee and tea is complementary and provided daily.The rooms are very clean. The staff very friendly.The breakfast has a big offer if Thai food. Egg dishes are cooked freshly.Parking is for free.I can recommend the hotel.

Spacious hotel, convenient, nice room

The ac was a bit cold

The location was beside a river and new year fireworks was very close and enjoyed watching it through the room view.

The shower was head was too slow and asked to fix it and nothing happened. As stated by hotel staff, water pressure is as it is!!! Literally the flow was too slow at 5th floor room.