Sawadeelanna Hotel

I am giving low score because of issues with booking. I had used Booking.com to book a balcony room at this place for two nights. We had a road trip of about 6 hours before we reached the hotel. We had not had lunch so we ate lunch in the room and then I realized that the room did not have a balcony.Spoke to the receptionist and his answer was that I should pay 100 Baht for being in the room that was given to me for one hour and changing to balcony room. I had to tell him that I am sorry, but I booked and paid for a balcony room and you did not tell me that a balcony room was not available and you are giving me a normal room. He then says that there is no balcony room available for that night. My booking was for two nights. So they said that they can give me a balcony room the next day. I decided to leave the hotel the next day due to this issue. I am awaiting booking.com to refund my charges for the second night, which I cancelled as I was not given a balcony room, which I paid for. I cannot complain about the service, otherwise as well as the behavior of the staff in general. The rooms are not sound proof as we could hear the person in the next room snoring as well as other noises. The A/C in the room does not have heating. The temperature outside, at night was about 11 Centigrade. However, the bedsheet was thick enough and it was comfortable to sleep. Booking.com had stated that there is a kitchenette, however, there was only a kettle to heat water, coffee satchels. Nothing to cook or heat food. Please see the photos of the room.

Please see above detailed review.

Small family run hotel in a great location. The rooms are a good size and have a balcony with chairs and a table so you can admire the view. The shower was hot and a decent pressure. Breakfast was catering for Thai guests, however, the staff kindly made us hot fried eggs and an omelette when we asked. The free hotel bikes are well maintained and a great way to see Nan.

Wifi was a bit intermittent.

Breakfast not very good. Serve yourself,toast,instant coffee and tea. No fruit. Thai porridge. Cold fried eggs.

Breakfast. No lift and has to carry luggage to 3rd floor. Very dated and needs re- furb.

Being a family-owned business, the hotel was run by very friendly, accommodating staff. The room we chose was roomy, pleasantly furnished and bright. It could not have been better. The location was also excellent, close walking distance to several beautiful wats, a national museum, and restaurants. A warm breakfast was served, buffet style - eat as much as you want with a nice selection of seating outdoors.

There was nothing I didn’t like about the hotel.

Loved our short stay at this friendly hotel. The staff were friendly, the room had everything we needed, the breakfast was tasty and the location was perfect to explore Wat Phumin and the local markets.

Location was great. Staff were lovely. The room was good. They have some bicycles to use for free and it was so nice to ride around Nan.

We liked everything

Location very close to Nan Museum and the temples. ( Wat Phumin) Facility very clean and the room was spacious. The Thai breakfast was good. Easy parking. Friendly staff.

Air conditioner was not very effective, so the room was warm at all times. Bed was on the hard side.. No chair in the room.

clean spacious room, nice decor, very helpful staff, excellent location

Room with balcony, breakfast area, free bicycles, relaxed atmosphere, location.

clean and close city old town in walking distance staffs is very helpful

bathroom floor is wet after shower

Breakfast was simple but not too bad. The room was large. it is about 5 minutes walk to night market.

the room is a bit dusty

location, nice people, spacious room, hot shower, many coat hangers, lots of shelves

No fruits or salad in a breakfast

Staff was friendly and helpful

The shower was not good enough, breakfast was almost finished when we came

Great location. Walking distance to Wat Pumin and the Nan National Museum. You can find the cafe shops which offer high quality coffee. One staff speaks English, and all of them are attentive. The room is clean.

We don't try breakfast. This hotel is a right choice when travelling to Nan.

The location was excellent - right in the center of town and very close to Wat Phumin, NationalMuseum, night market, etc. The rooms were very nice. Comfortable bed, lots of hot water, good wifi and adequate breakfast. I would stay there again.

good breakfast

internet signal and towels

Location. Walking distance to incredible temples. Friendly staff.

Staff

Towel is rather old

The breakfast was adequate, and the staff was very accommodating to give us more food when asked.

Great position

Breakfast can be better