Hotel Urban

Location

Breakfast di not have anywhere near the selection offered on the menu. No Croissants or buns

The free parking and the staff

The bathroom smelled like a sewer and you couldn't even turn on a fan to help with it. The beds were two separate beds instead of one big bed, which led to a big discomfort since they were easy to move and you could fall between them during the night. Which made me personally get up in the middle of the night a couple of times a night, just to push it back to the other bed. The worst thing was probably that when booking, it said that there was a pool at the hotel, when in reality it was closed since "the season was over". The whole purpose of booking the hotel in the first place, was for the pool but since it was closed there was no point really. The hotel isn't close to the city so I would recommend booking something closer.

Room had a wierd smell of a drainage, it took long after turning on the AC to feel bit comfortable, but smell did not go away completely. And after taking shower, water spilled into the bedroom. Staff didn't know the optimal settings for salt room.

Old facilities, no soundproofing, there was a prom party without warning in advance. Uncomfortable beds for the money.

Staffs where friendly and the hotel was very clean but the location was not that Great

The location

The location was nice. The hotel was clean and staff friendly. Linen was fresh

There is a motion sensor light in the room, and every time someone moves it stays on for about 10 minutes, very inconvenient in the middle of the night when one of us turned in the bed. I'm not a huge fan of a glass cubicle with a wide strip in the middle for privacy as a shower and toilet, especially in a triple room. Mattresses were also thin

I liked the interior of the rooms and the hotel in general was well maintained. The staff was great and very helpful l would love to visit again

Super place for couples, sauna was working perfectly, decent breakfast and perfet room temperature. We will visit again for sure and thank you very much for everything. Tottaly recommend 10/10!

It's a good location to quickly exit the city.

Bathroom as a part of the room, separated by the glass cabin. Unpleasant smell from the sink

The hotel is situated on a busy road, and unfortunately, there are no nearby restaurants open for breakfast or dinner. While the staff were polite, they were not particularly helpful—despite promising an extra pillow, it was never delivered. Additionally, we were not allowed to have a second pack of instant coffee for our second morning. Given the price, the service did not meet expectations. The pool tables, which were advertised, were never found. Based on my experience, I don't plan to stay at this hotel again. For the amount I paid, I believe I could have found better options elsewhere.

The location bas very inconvenient, no close restaurant or services. No restaurant in the hotel

A very nice and cozy hotel at a good price.

It did not feel like the bathroom had enough privacy, but this could easily be fixed with a darker decorative window film.

Good location.

There wasn’t a double bed in any room in the hotel. They have two single beds put together which is a nightmare for a couple. Also breakfast wasn’t what you normally get in a hotel. Small choice of breakfast. Not having a normal smart tv, quite slow.

Great and modern, staff was very helpful. Clean.

The tv didn’t work and they sadly only did breakfast

The level of cleanliness and comfort was excellent, the room was very spacious and had everything I needed. Even though it was a bit out of the city centre, it was easy enough to get to on the bus, and well located for getting a quick taxi to the airport.

Although the property was advertised as having a restaurant and room service, I was told upon checking in that this was only open for breakfast, which was frustrating as one of the reasons I had booked here was so that I wouldn't have to go elsewhere to eat. The swimming pool was also not available to use, and while I understand this is out of season, this should be made clear when booking. The lady who checked me in wasn't particularly helpful either- she didn't give me any information about breakfast, the Wifi or the bar opening times until I had to come back down to ask her directly when she then gave me a slip of paper with this information on (which she could have just given me when I checked in).

Well it was very uncomfortable to have a glass wall bathroom and WC right next to the bed. Kitchen ventilation worked forcefully and smell was going into the room through the bathroom ventilation unfortunately

Amazing front office, they are welcoming and made our stay state of art. They found a prompt solution for our all requests. Open buffet breakfast was quite fine. And parking.

What could be better, bed matresses (spring matress) and pillows should be renewed and replaced with global hotel standards (because this hotel worths it). And curtains should block the sun rays, when sunrise starts it makes you awake :)

The staffs were super friendly and helpful.

Bath smells not so good so I had to change to another one, the next one smells less but still the same.

Amazing front office, they are welcoming and made our stay state of art. They found a prompt solution for our all requests. Open buffet breakfast was quite fine. And parking.

What could be better, bed matresses (spring matress) and pillows should be renewed and replaced with global hotel standards (because this hotel worths it). And curtains should block the sun rays, when sunrise starts it makes you awake :)

Hotel was fun and modern. Polite staff and delicious breakfast. The stay was relaxing.

The main light in the room was automatic and it was annoying.

Staff were helpful.

Pool was closed. Hotel is a good 15-20 min taxi ride to town, no buses go that way.