Mapusa Residency

Staff was good.

Very old. Walls should be painted. Things should be renewd.

The location of the property

The rooms had mold and no proper ventilation

Location Staff

Ill maintained Tiles are broken

The location

Not maintained properly Tiles are broken Mosquito problem No restaurant nearby / False advertising

Nothing in the hotel is good. Felt like I was staying in a over priced godown. There are many better options at better rates in the same area.

Hotel is in ruins. Ceiling plaster is the room is about to fall. Leakage, seepage in the room walls. Room has furniture which is worn and broken with fungus all on the walls. Electrical fittings are cheap with just bulbs fixed. TV was not working. Cupboards has fungus in it. Could not keep our bags in it. Plaster is falling everywhere. Even the entrance has plaster falling off. This hotel needs immediate repairs or it will cause some major tragedy. Huge spider were on the floor dead and the housekeeping did not bother to check. If anyone who has fright of spiders would have panicked.

Rooms are neat and clean.

There are no curtains in upper windows. Because of that at night when passage light's are on too much light coming in room which disturb sleep.

The place was clean and spacious

No restaurant availableFirst day reception staff was very unfriendly not at all customer centric a

location, cleanliness, politeness of staff.

No restaurant...

Stay was pleasant. Staff professional. Except if they cd tie up with a local food outlet n have the menus in the room so at least evening tea cd be delivered n morning breakfast would help enhance their services.

Nothing not to like or dislike. They could do with a fresh round of paint n windows painted

Room Space, AC

Customer Service was Very poor..Especially the receptionist was un necessarily Impolite which is not expected from Hospitality industry..There was no room service which is nowadays must in Hotel industry

Space is large

Maiantence of premises & food is not availblr

It's only the room is spacious rest nothing

First of all the rates are too high and not even they give tea n coffee in the room in this rate we would definitely get some more hotels in mapusa with all the facility atleast good that they had tv in the room

Prime location. Market and bus stand nearby

They can improve customer service by at least giving one water bottle per day.

The room was spacious. Very good location. Close to everything

Very poor standard. Painting and exposed wires etc. The toilet taps were leaking and there was cobweb on the toilet ceiling. Staff are not motivated. Government hostel very poorly maintained. Lots of things lying around looking ugly

It was centrally located in Mapusa. Housekeeping is good with clean bedsheets. room size of suite is good

The Hotel is very outdated, and the upkeep is poor. The walls have lot of leakage, mold and the structural building maintenance is poor. If you come late at night the hotel main doors are locked. and you need to phone and wait for the person to wake up. No wifi in this Hotel. No fridge.

Location of Property is good for me, also most of amenities provided by hotel, since I am your frequent guest...

All most all amenities provided by hotel are fantastic except availability of food since restaurant is not attached to property. Understand that said Property is going to demolished in near future, it is already auctioned. Is it correct or just rumours?? Since I am frequent guest I am very much worried ?? can my question is able to answered by any authority??

Location is excellent, about 0.5 min walk from Mapusa bus stand, 2 min walk from Mapusa market.

Only location is at the centre.

Room service & attitude of staff.

The room was clean but needs renovation. The room had a mildued wet damp smell. A restaurant serving snacks etc. should be there.Atleast a pantry tea/ coffee/ vending machine. The walls were damp emitting monsoon smell. Location was convenient and excellent.

Needs complete renovation. Old furniture of the old restaurant was just thrown and dumped in the passage making it look like a warehouse not a living place. Very shabby. Cleanliness is next to Godliness.

Spacious rooms, cleanliness, polite staff

There is no WIFI and Room Service. No restaurant either.