Grand Hotel Salerno

Location

Hotel caters to large groups breakfast room was loud and food not 4 star quality. Our room had a closet door that was broke and it smelled like sewage - when we asked for assistance - a guy came flushed the toilet and sprayed chemical air freshener

Room size and new linen daily Staff were polite

Wifi did not work. The hotel was a distanced walk from the main town, the hotel was well kept however old. we had to ask for our room to be refreshed daily. The pool has not been running since covid. The gym was also an extra fee.

Near ferry station, big room. Nice breakfast

Bar closed at 10pm to early

Very clean, friendly staff, rooms were a good size. Beds were just ok, and they could keep the a/c a little cooler. They don¿t let you control it. Great location and an overall great stay. I would stay there again.

Needs to be a little cooler in the summer. I found the rooms and lobby, restaurant to be very warm.

Location by the sea, view, clean room

Appearance dated and could use some lobby plants and pictures in the rooms.

The hotel was on the main road next to the port. That aspect of the location was good.

The location was in an area that I did not feel safe in. It was farther away from things than I would have preferred.

Location, breakfast

Cleanliness of room. Port wifi signal

It had a clean and modern look inside the rooms.

The air conditioning would not lower below 28 Celsius. I called and they sent a technician who told me to let it cool down. I left and came back 5 hours later and it was just as hot. I called and they told me I left my balcony open. Complete lie.

Great hotel to stay, right on the promenade. Close to everywhere. The hotel was very nice, very clean with bar and very nice restaurant with a great menu. The room was very clean, spacious with sea view balcony. The reception staff very professional and attentive and service was great. The breakfast was exceptional. The food in restaurant was delicious. I was very happy to stay there.

Room was OK, quiet and comfy.Breakfast was OK, given that we were in Italy (land of the wheat flour)Location is OK, not too far away from the city center/train station. Easy walking

I do not drink coffee, but I heard from colleagues that the coffee was underwhelming. But they asked for proper espresso from the staff in the breakfast area, so they survived..

Location is great, accesible to visit the city center and reach the harbor.

Nothing really, it's just a hotel to stay overnight, nothing fancy and it would be good to have the instructions for the parking entrance before arriving.

Please ignore the negative reviews! This hotel is spotlessly clean, well-maintained, with a cute decor and in a terrific location-- it is on the shore and is near the train station, the ferry port, and a bus stop that can take you to Amalfi, and the old center is a twenty minute walk. The breakfast buffet is huge -- eggs, cheese, yogurt, pastries, fresh fruit, cereal, even vegan. I found the staff extremely friendly and accommodating, and the price is more than reasonable. It IS a four star hotel, because in Italy, stars refer to the facilities available (and not whether there is a tea kettle in the room). People need to realize that no hotel can anticipate the needs of people from every country on earth.

The cappuccine machine at breakfast produces lousy coffee-- but no worse than what I've had at comparably-sized hotels in Austria, for example.

The room is very spacious, but decor - bed cover, bedhead are outdated.

No cofee maker in the room. Breakfast too basic, not enough fruit... mostly bakery.

The AC didn't work well. But otherwise a great place and the staff was very friendly

Just working AC. But we had a nice breeze from the ocean so not a big deal and I think had we said something they would have fixed it

Location

Air conditioning not to cold beds very hard

Room size, Cleanliness of Hallways + Rooms. Comfortable walking distance to downtown Salerno.

Short on Reception Staff, Front Desk prefers to leave the phone off of the hook. The A/C in the room was malfunctioning, hot water was more like luke warm water, and the facility needed some sprucing.

Location, its close to the train station and to the pier. Room was clean

Location was ideal, it was right accross the street from the beach with a multitude of restaurant options within walking distance.

Not good

The wifi doesn’t workThey Have parking in the basement bot the told us its not save

Run down property , not well kept . Old breakfast run

No ax available before May 20th so I had to keep the window open and hear the street noise all night. The hotel bar opens at 6:30 when employee shows up if not it is closed