One Lourdes Dormitel

The room was okay, and our request to have rooms close to each other was followed. The hotel’s location is near the port area. The staff, including the security guards, were kind and accommodating.

During our stay, the water supply was cut off while we were already checked in. Unfortunately, this happened while my friend was in the middle of taking a shower. At first, rusty water came out, and then the water stopped completely. In addition, the doorknob of our room appeared to be defective.

It is convenient because it is near in the Robinson and accessible in a market and vehicles. The place also so simple and affordable. The aircon is so cool and it’s really good because there is warm water which great for relaxation. Furthermore, the staff are very generous and accommodating as well. Keep up!

I think they need to provide small bottle of water, kettle, mug and coffee as part of amenities just like other hotels. Also, the bed is no noisy whenever I moved and it’s so annoying. I think they need to double check it. (ka gahod mag halay giho ilabi nagd na mag uhan ka sa place haha) The lock door in the toilet is not working as well.

The place was neat, tidy, and spacious. The dormitel was also strategically located near the malls and stores which makes it convenient. It also does not have a curfew, but is safe since they have a guard roaming around the premises. Additionally, we enjoyed the dual temperature (hot and cold) option for the shower, it's convenient to use plus they have a mini fridge inside the room!

We did not get to enjoy watching on tv since the wifi we had was low in connection yet the other room we booked have a much better connection, they also serve breakfast at 7 am. It's good but, people that starts their day at 6 am should search for rice outside to eat early.

I see this location as west edge of Iloilo city proper,You can walk 1km to Plaza Libertad, 2km to Bacolod fast craft port, in hot daytime and with heavy bag it would not be easy walk.Meanwhile good location for westward(southbound) destination such as Molo, Mohon and Mia-Gao since Jeepney to Molo/Calumpang/Mohon drive near the hotel, Molo church/plaza/mansion are good nighting spots, Mohon has southbound terminal for jeepney and Ceres

The staff are friendly

Kettle need to pay for use... Wifi not good... We cant used it coz its veri slow..

Accessible I like the location near the market and the mall

Only the entrance of the place needs to be clean

We checked-in late at night and the staff & the guard were helpful. The room is clean and enough space for 4 people. I booked 2 rooms for 4 pax each. Water pressure is ok. Private bathroom is ok. The area/ becomes becomes busy in daytime. We checked out at around 5:30 am.

It’s not really “i didn’t like” but maybe they can explore on selling bread or biscuits (or maybe cook?) for guests who check-in late due to delayed flights or adjusted flights.

cheap and nice breakfast

area around was a bit busy

Convenient to shopping malls and quiet. Staffs are friendly.

Location and value

Limited unhealthy menu options

Near the mall

The staff needs to have more seminar about customer service and how they handle the utensils when serving the food. The front desk lady is unapproachable. We order pancit canton but they didn’t drained it well it look like a pancit canton with a little soup.

Poor

They already booked the room that we are staying to another guest without even asking if we are going to extend our stay.The property cut off time is different from the cut off time that Booking.com provided to me on email.We already confirmed thru phone that are booking is confirmed yet they insists that if we cannot arrive on their cut off time we will loss our booking.

The location is good within the city,accesible

the door of CR was not in good condition,the fridge was not in good condition,the water on and off,no parking area. Some of your staff are not approachable.

Clean

Old aircon.. Pls check its noisy..

The location is good and the staff is really friendly and helpful. They gave us an adapter as we couldn’t use ours in the plugs. Room was big enough and good shower

Unfortunately there were lots of hair sticking on the floor of our room, looked like the floor was only mopped briefly and it wasnt taken care of hair etc. while cleaning. I’m not too fussy but this was really gross to me :(

The room, which was Family was really spacious. The bathroom was clean and big; cabinets are a bonus; really good aircon; I especially liked the pillows because their thick; blankets too..

1. I would rate the location 5/10 -- BUT, i must be fair with One Lourdes Dormitel because I really like it there. The thing is, the Dormitel is near the market that is currently under renovation/construction, so going there through a street that's narrow and crowded kinda gives the Dormitel a negative impression.2. I'm not really sure, but I do recall slightly when I booked for the room that it comes with free breakfast? And now when I'm rating the Dormitel, one question was "How do you like the breakfast?". So, maybe I did booked for a room with breakfast. Thing is, we never got the free breakfast and the staffs never mentioned about it..3. The staffs need more training and seminar on Customer Service. Manners really matters. 4. The view outside my window was hideous.

Its affordable and clean.

no heater for coffee and blower. Much better if u add that as well

The employees are helpful and responsive to our needs. The room is clean.

The A/C a bit noisy.

The aircon was excellent.Quiet place though near the busy streets and market.The room was very clean.Staffs were friendly and polite.

None so far

I love the size of the bed, and how air-conditioning works perfectly well.

Unfortunately no bidet plus the shower head seems old and rusty