Ngoc Phat Dalat Hotel

Rooftop was nice to walk around at sunrise. Friendly staff, they responded to our requests. Luxurious pillows and blankets. Accepts credit card.

1. Enter lobby, get mobbed by mosquitoes. None in room, thankfully. 2. Room smelled strongly of mold, had to remove some furniture and ask for air freshener3. Breakfast was free, and they were working hard on it! But nothing very delicious or special, and literally the worst cup of coffee I have had in a year of living in Vietnam. 4. Spotty / slow wifi. Dropped zoom calls. 5. Refrigerator never got cold, even overnight6. Very loud noises/bangs all night above us, like someone was throwing furniture around. Had to use earplugs and white noise to get to sleep finally around 2am. Hopefully that was other customers. Get a room on the most upper floor if you can.

The staff was so attentive, extremely helpful and polite! The room was not very big but clean and I had a really good rest.Thank you!

The hotel is in an elevated location with a very nice lake view and pleasant surroundings. It's convenient, being within walking distance to restaurants and local small shops on the other side of the lake. They include a good buffet breakfast with mainly local items. You can order an upgraded coffee like cappuccino for about $2 USD. My cappuccino was very well made with care - kudos to the barista. Most staff members are very pleasant and helpful. The low room rate makes this property very good value.

You can tell that the property used to be a luxury hotel with top line fixtures. It's a bit long in the tooth now and needs renovation and updating to bring it up to being a modern facility. For those who find it relevant, there is no air conditioning in our room. The climate in Da Lat is very pleasant and air conditioning is not really needed. The listing on Booking.com stated that there is an airport shuttle. I asked about it at the airport and apparently the shuttle is not available any more.

First. The location is great. We’re just in front of the mall. Everything is walking distance. We’re just to lazy to walk. lolSecond. The housekeeping staffs were very helpful even though there’s a language barrier. They always did their best to accommodate our request.

The breakfast buffet has rooms for improvement. You have to be really early to eat a full menu but if you’re not early they really don’t even check if the foods are replenished or not.

Dalat, you cnt go weong , the hotel is an old styled , the staff are amazingly helpful at all areas

Breakfast can be better

Old, smelly, and uncomfortable

Nive place to be in dalat, a bit loud from the streetGood food and service here, motorbike rent in house

All okay..

Close to most attraction places

Expensive fees for everything. Ex, laundry.No a/c...a little stuffy

The views of the lake from the room were completely insane. The room was quite spacious and clean, and the breakfast had a great variety of options

NOISE, A LOT OF NOISE FROM EVERYWHERE.If you're a light sleeper like me you may have trouble sleeping in this place, there are dozens of noises coming from everywhere. You can hear the cars and motorbikes like if you were on the road, people decide to put very loud music in the square next to the hotel late at night, if the room next to you decides to have a shower late ar night you won't be able to sleep with all the noise from the shower...

Large room with lovely lake view. Nicely refurbished bathroom.

Hotel is somewhat isolated from the busier parts of town. Quite a lot of road noise. Breakfasts were okay but pretty basic.

Near the lake.

A quiet old hotel with a good location near the lake but there was a very noisy area behind the hotel I could not rest at the night time specially with the dogs .. the breakfast was normal and there was no air condition.

Location is very convenient

No AC in rooms and gets pretty hot, if you open the windows to cool the room there is too much noise from the street.Furniture is old.

The room view

No hot water. The housekeeping staff were hopeless. The breakfast buffet was very basic with near no fruit.

I've stayed at this hotel many times, and I always appreciate the staff's professional attitude. There is always a variety of breakfast choices. Our room was quiet.

We stayed on the second floor and at times there wasn't any hot water coming out of the shower. When taking a shower, water was always leaking out of the bathtub. If you leave the light on at night with the windows open, mosquitoes come through and this was annoying.

Room comfortable and good size. We had the lake facing room which is a lovely view but noisy when doors open from traffic. No air conditioning so we found the rooms a bit warm at night . Limited English speaking do communication a little difficult. Good location to market and other sights.

Room to warm at night . Otherwise a comfortable hotel.

The room was exactly the same as the pictures. Great view of the lake! It is near a main road which worried me slightly, but with the doors closed at night there was surprisingly no noise. The bed was great too. Oh and the rooms have carpet! Don't underestimate how rare and how nice a change it is to have carpet in Vietnam.The best included breakfast buffet of the whole trip too I think. So many choices! The location is perfect for walking around the lake area.Good value, nice hotel and wished we could have stayed another night, but it was fully booked.

Location, breakfast.

Receptionist lady wasn't friendly.

good looking hotel with comfortable rooms

we were led to believe the airport shuttle stopped at the hotel and for pick up WHICH IT DID NOT and that was why we chose to book there

Location. Room. Great lake views.

A bit of a walk to town centre offset by more peace despite being near large night area around opera House. Staff were not anything as attentive or helpful as previous hotels. Enougj of them but just not customer focus. A couple of exceptions, of course

Not the cheapest place in town but it’s very close to the lake and if you’re looking for something around the 50 quid a night price and are happy to walk round to the night market area to eat in the evening it’s excellent value for money.