Best Western Blackbutt Inn

Decent pub accommodation. Staff friendly and helpful

I was there on a Saturday night, and you could hear the pub's band from the room. It finished a bit after 11pm, so wasn't a problem for sleeping

Very conveniently located

It would be good to have a power outlet close to the desk so that a computer charger could reach it. The outlet in room 21 is approximately 2.5 m from the desk

Close to coffee shops for breakfast , bed was comfy

Staff weren't particularly helpful originally, no where for my elderly father to sit, rooms weren't ready at check in time, tv turned on on its own in the middle of the night.

I was a little worried when I saw the hotel entrance was just a door from the footpath.My fears were allayed when I met Craig who showed me around - reception on the ground floor, bistro on 1st floor and rooms on the second.The carpark is around the back of the hotel and then easy access to the lift to our room. The bistro is literally just through a door and it was very vibrant and busy.The room was very clean and the beds were excellent.

Nothing to complain about.

The location was central for our needs as well as easy to access. The room was comfortable and clean. Thanks for having us stay.

Nothing of note.

The staff across the venue were all brilliant, so friendly and helpful. Karen even gave us a personal tour on check in. The room was tastefully decorated, decent size and the drapes were pretty good at blocking light in the morning.

Nothing really, if I had to say something then it would be that the pillows were flat- but seriously, literally nothing

Pleasant

The pillows were old flat and uncomfortable.

Staff were incredibly kind and caring. Room was brilliant, I was here to support family member in John Hunter and thoroughly recommend it as a carer's accommodation for the kind and caring nature of the staff, its facilities and close proximity to the hospital.

Close to JHH and the staff were amazing . Great food as well

Liked the modern room & the internet & hot water were excellent. A number of good cafes next to hotel.

The accessibility to the location I was going to,the great food and ease of checking in

Food, accommodation, entertainment....everything in one place.Staff were exeptional!!

shower and bed

the hassle about ring me 3 times about returning the key

shower and bed

the hassle about ring me 3 times about returning the key

Bed was comfortable and shower great. Very clean. Good array of furniture. Location was great for my purposes.

Only equipment in room was a jug, 2 small mugs and 4 glasses. No cutlery or crockery and not even a tea spoon (wooden stirring sticks). No Microwave was a surprise. Pub restaurant was only option for dinner with very limited GF options.Only airflow was from aircon (window doesn't open) which blows straight on bed. Carpark across the road... got soaked loading car to leave.

Staff very helpful and room clean and comfortable

Hum in room that came and went. Possible a AC unit nearby.

Helpful and polite , good service food location

DINNER WAS GREAT AS WE HAD TO BE AT HOSPITAL TO EARLY COULDNT GET BREAKFAST

The location is perfect for Mum & I. We are close to the elderly relatives and don't have to go into the CBD.

Nothing not to like. We stay regularly as it's perfect for us.

Cleanliness and comfortable...great food and Karen is a GEM!