3 Star Hotel

The Richmond

No 12 Labourdonnais Street, White Town / French Colony, Pondicherry, India View Map

The Richmond1/25
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The Richmond

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About

At The Richmond, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Richmond. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a coffee or tea maker, bottled water and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Richmond, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

131 Reviews

7.8Good
Cleanliness
8.1
Staff
7.9
Location
8.7

What Guests Say

  • “Air-conditioning and location.”
  • “Rooms were spacious and comfortable”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Deluxe  Room1/3

Deluxe Room

216 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • City view
  • Closet
Superior Double Room1/2

Superior Double Room

302 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Family Room1/4

Family Room

356 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • City view
Deluxe Double Room1/2

Deluxe Double Room

205 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Superior  Room1/3

Superior Room

291 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • City view

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.8
    Good

    Based on 131 reviews

    Location

    8.7

    Cleanliness

    8.1

    Staff

    7.9

    Overall Quality

    7.4

    Pros +

    • Choose another place
    • Air-conditioning and location.
    • Rooms were spacious and comfortable

    Cons -

    • No privacy at all, the walls and doors are thin we can hear everything outside and inside! My room had a connecting door that made the next door guests voices awfully loud! Breakfast was not on time the next day saw a cockroach in the bread basket! Very bad experience
    • Not clean
    • Breakfast spread was very limited and taste could be improvedCheck in, check out timing can be made to 24 hrs
    Business Traveler (9)Solo Traveler (11)Traveling as Couple (21)Family with Young Children (52)Family with Teens (1)Senior Traveler (1)Group Traveler (17)Total (80)
    2KishanPosted on: 1-5-2026

    Choose another place

    No privacy at all, the walls and doors are thin we can hear everything outside and inside! My room had a connecting door that made the next door guests voices awfully loud! Breakfast was not on time the next day saw a cockroach in the bread basket! Very bad experience

    3SanketPosted on: 10-5-2024

    Air-conditioning and location.

    Not clean

    8JoPosted on: 6-27-2024

    Rooms were spacious and comfortable

    Breakfast spread was very limited and taste could be improvedCheck in, check out timing can be made to 24 hrs

    10SankaraPosted on: 5-2-2024

    Nice spacious rooms, courteous staff.

    Though there is nothing to complain, few minor things need to be addressed. Shower in room 1204 is tilted and the shower flow is not proper. There's no bucket in the bathroom, good to have a bucket and mug for those who use or in this case, an improper shower. TV was not working all the days of our stay.

    8ShobaPosted on: 4-15-2024

    the staff were friendly. they allowed me early checkin too. location was really good, it was walkable distance from the rock beach.

    room size could have been little more bigger. first day for breakfast less items were there, next day more items were there. so when i asked why it was less yesterday, the staff told occupancy was less

    8AnupamaPosted on: 1-16-2024

    Location: right in the heart of Pondi

    Doesn’t have a dedicated parking area. We had to park on the common road and our friend’s car got hit badly .

    9BasumallikPosted on: 11-28-2023

    Nice room and nice behaviour of staffs. Breakfast is awesome. Interior decoration is superb.

    10SriramPosted on: 6-13-2023

    The location was a great spot close to the beach. The staff were polite and the rooms were clean and wonderful. The entire amenities and facilities offered were awersome.

    The bathroom drain clogged a bit, maybe some regular cleaning and manitenance could improve the situation. Otherwise everything was perfect and spot on!

    8JeffPosted on: 6-1-2023

    The shower in my room was great and very necessary given the hot weather when i was there. Really appreciated the coolness and strength of the water!

    My room door was difficult to open , I had to get the staff to open it several times even though the key card was OK.

    1DsouzaPosted on: 4-16-2023

    the website pics are difffent frim the time you see the room services us seriously bad and rooms are so small and way to expensive its more than a 5 star hotel rates

    nothing waste of money

    8AgnetaPosted on: 2-27-2023

    It is a very attractive building inside and out in a lively part of the old town. Close to the beach and its esplanade and many restaurants nearby. The room was well appointed in terms of fridge etc but small and nowhere nice to sit for the second person. Breakfast was very nice with enough choice for those not too eager to eat spicy food in the morning. Very good coffee from a machine.

    We were initially given a room towards the back of the building but since we were staying three nights we asked for a lighter room. The first one had no real window and with heavy furniture there was no room left to move. So we moved to a bigger and slightly lighter room; however, it faced the street with sun blazing in during the day eg blinds had to be kept down and, even though the street had not much traffic at all, it was obviously a very popular night spot for roaming packs of dogs. The barking was very incessant and loud so there was no chance for me to stay asleep without earplugs. A room at the back probably much quiter.

    8SuzyPosted on: 2-24-2023

    Great location & nice clean rooms

    Breakfast was a little limited & the noise from the breakfast area could be heard in the bedrooms.

    7GeetaPosted on: 2-7-2023

    location

    Not enough power points and we had problems with mosquitos

    7KirstyPosted on: 1-30-2023

    Good location, clean room, comfortable bed and a good breakfast

    concierge desk not to the usual standard e.g taxi booking service this has been the normal everywhere even in hostels whilst in India

    2VarnelytePosted on: 12-20-2022

    location

    it was so dirty, everything was falling apart in the room. the staff were ignorant, would almost ignore you when you enter and wouldn’t greet you unless you greeted them… phone didnt work, breakfast was cold, one day we had good coffee, next day was instant coffee…. staff wouldnt even help to arrange a day trip.

    7PbsPosted on: 12-19-2022

    The Richmond is a lovely, small and cute property that has an old world charm. Its location is just wonderful as the Promenade beach is just 400 feet away. The staff is their biggest asset as they are very courteous and helpful. Overall there is a unique ambience all around which I loved.

    Though the breakfast is simple and spartan, the staff serve you with such dedication and from heart that you tend to forget the shortcomings!

    8RamaswamyPosted on: 10-17-2022

    Location Nd faciloties

    Tazte of breakfast

    9drshafiPosted on: 10-5-2022

    Beautiful rooms, very large, clean and French style.

    Pets not allowed

    7SridharPosted on: 6-30-2022

    Though Simple, very comfortable and centrally located. Parking could be arranged better. Food was also simple but tasty. I would definitely go back to the richmond. Staff are pleasant and helpful.

    Parking can be better arranged

    10BernadinePosted on: 6-6-2022

    Quiet place White Town is the best locality. Close to the eating places ; good breakfast

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible rooms through interior corridor available
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 12:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 10 can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that for security purpose all Indian guests are required to present a valid photo ID proof (Voter's ID, Driving License, Aadhar Card, any other ID with address approved by the Government of India. A Pan Card is not acceptable).

    Location

    The Richmond

    No 12 Labourdonnais Street, White Town / French Colony, Pondicherry

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