Southwind Palawan

The family room was spacious and breakfast was included. The front desk ladies were very helpful booking our tour and recommended and very nice restaurant nearby.

The room only provided bath towels and 1 small roll of toilet paper. Bring your own tissues, shampoo, conditioner, lotion, hand towels and beach towels. The electricity went out twice and the water is shut off in the middle of the night.

Ms. Joy is nice and the rest of the staff as wellFront desk AM-PM restaurant and driver

Nothing All is good except the shuttle bus is quite expensive

Accessible shopping mall and excellent staff. Very organised breakfasts, juice could be fresh, but the facilities are great

There is no fridge in the room, and no hair dryer.

Location

Being charged extra for an egg when only getting one egg and toast that was half cooked for breakfast, to many Mosquitoes in the room and back window left open , A/c not working

Location and price

Air con not working having to go to reception every time when making bookings for remote control for TV, back window for shower room always. Left open 1 room didn’t have lock on it , so easy for someone to come Breckinridge into room, staff in general ok could stay more focused on costumers rather on mobile phones.

Location and staff

The breakfast was well below average , asked for fried egg was cold in both mornings and bread was toasted was also cold .

NICE POOL, KIND ATTITUDE OF THE EMPLOYES

THE WATER TAP MUST BE FIXED TO THE SINK, THE BEDSPREAD LOOKED WORN OUT, A LOT OF UNKEMPT PROPERTY AROUND THE HOTEL

Southwind was very comfy and the staff were so lovely and helpful. The pool was big and refreshing, although there were only a few spots to sit around. The restaurant attached served yummy food, although, like everywhere in the Philippines seemed to only have 50% of the menu. The bed was really comfy and cosy with a good blanket.

The bathroom smelled weird

Staff were lovely . And really helpful and friendly . Pool area and restaurant area very clean

There was some function on for two days out of 6 and very loud not relaxing at all. Started early in the morning till late afternoon. There is only three sun beds for the whole hotel when I asked for more they said there was only three. Meaning if more than one couple wanted to sit round the tool there was no seats available. The room was not cleaned once in 6 days and had to ask for fresh towels. We also had the food delivered to the room. Burgers etc are good and very tasty. This didn’t get cleared however for 2 days. The food is also not all of the time through the day and finished early depending on how many ask for food.

The location and space in the room

The pig farm must be somewhere next to it. You can smell it and there is a lot of flies. You can also hear it in the morning. There were 2-3 Russian families permanently living there making the place their own party… Russian music by the pool, men drinking and shouting from the morning. Restaurant constantly closed. Bathroom not too clean. Staff friendly but not thinking too much.

Loved the pool. Also a very clean and comfy room

It wasn’t located in the best place but it’s perfect if you’re only staying for a night.

Friendly staff.

The Hotel offered a Restaurant, however standard drinks where not available and the restaurants kitchen was closed because the cook did not come to work.Very small and limited breakfast options.Swimming Pool was closed on the peak holidays for cleaning. Should have been better planned.Next to the Hotel is a venue tent (which belongs to the Hotel) with very noisy daily afternoon/night events.

Location and nice feel of the hotel. Clean

Staff were late serving breakfast. It's scheduled from 6am. daily, and despite the notice from guests of early breakfast, noone's there - staff were late. The breakfast area was full of guests waiting from 6am with unset tables and breakfast was finally served after 50 minutes of waiting( 6:50am). We were rushed before our early flight.

While the Southwind outdoor area and swimming pool are well-maintained and clean, the rooms and service leave much to be desired.

We booked three rooms, all of which had old, noisy air conditioning units—one was broken, requiring us to switch rooms. Sleeping with the AC on was impossible due to the noise.The sheets were old and had holes, the tap was broken, and the overall condition of the rooms was outdated and in need of renovation. There was barely enough space for one suitcase to be laid out.The food served was cold, and no tea was available throughout our four-day stay. We ran out of toilet paper, and room service was not provided.Additionally, we encountered issues with transportation booking; the cost wasn’t disclosed beforehand and we had to pay the driver to the airport more than what we paid to get there. SouthWind Payment machine wasn't providing a receipt and they asked us to try to process the payment again whilst it showed payment pending on my credit card. They then requested we paid 40,000 Peso in cash! The manager called after 30mins and confirmed the payment went through.

The staff are friendly, quiet location.

Not enough place to hang towels, aircon not cool enough, loud and difficult to adjust, generator is too loud. The sink is stuck, toilet rag is too small to keep the floor dry. Hair blower is broke. Limited space. Making the room is upon request.

The location close to malls and restaurants and fastfoods.

Sometimes there's no water especially is you are having a shower at night.

The staff and the location

The room and cleanlinessEverything looks so dirtyDidn’t feel comfortable at all

Clean, quiet, helpful

Blank on purpoae

We love it not only the 1st time. We was here 2 to 3x already. And accessible to transportation and mall and fastfoods

Please pay more for a better place, the staff were helpful though

Everything. The pool was dirty. The toilet smelled like sewage. The room had ants everywhere and it was dusty and not clean. We had to call every time for housekeeping to clean and the housekeeping made it seem like a hard task to do and they were rude and not helpful in any way. The reception was ok but when we canceled a tour due to being sick, we were called several times from 6 am till 10 am to pay for a tour we didn’t go to and that we cancelled a day prior to the tour date. They insisted that we should pay but we didn’t because it was not fair so our sleep was disrupted either way during our stay. The breakfast portion was very little. The rooms don’t lock from the inside. Overall we hated the stay.