Holiday Suites Puerto Princesa

The breakfast is good,I hope they add more selections. The Robinson mall is just across the street from the hotel.

The hotel is getting old we have to change our fridge twice because it’s not working even the tv doesn’t turn on.The window doesn’t really close properly you hear all the noise from the busy main road.Even at night and early morning you can hear the voices of people talking in the hallway.There is a gas station beside the Hotel that play the loud music at 6 o’clock in the morning everyday.

All inclusive breakfast and pool

No elevator

Good location

Food…not so good. Prefer more selections. Must have fried rice for breakfast.

breakfast is good, the location is just right, and room is spacious.

comfort room is small, not matched with the room.

if its buffet maybe its perfect and the designated smoking area is too far , the channel of tv is few

Didn’t stay the night instead went to El Nido To do excursions A and C tour.

Excellent location,staff are very accommodating and helpful.Neat and clean.Breakfast are great ?❤️

What I like most with Holiday Suites is its location which is very accessible to most establishments like fastfood, coffee shops, mall (Robinsons Palawan), and tourist spots. Also, since transportation in puerto prinsesa is quite not so accessible, I like that the hotel has a van as service for transfer from airport to hotel and vice versa. The staff were also welcoming and very accommodating. We had a great hotel experience at Holiday Suites.

On the positive side, the cleaning staff were friendly and helpful, the room was reasonably clean, and complimentary water was provided. However, overall, the experience fell short of expectations, and we wouldn’t recommend it for a relaxing stay - considering we felt as if it was an ‘upgrade’ from staying in hostels etc which were much less expensive than here.

Our stay at Holiday Suites was disappointing and not as relaxing as expected from a 3-star hotel. There was no laundry service or assistance in finding one nearby. We were also not informed in advance that the pool and restaurant would be closed for a Valentine’s Day event, and the leftover balloons the next morning kept popping in the heat, making it far from peaceful.Unexpected swimming lessons in the pool, complete with crying children and unsanitary conditions, further limited guest access. Construction noise added to the disruption, and the staff were generally inattentive—plates were left uncleared, attracting ants, and we had to request pool towels from reception instead of the pool bar.

the property was clean and close by to a large mall. they also offered free pick up/ drop off from the airport.

bathroom was quite small, however had all the ammenities needed and hot water.

Property has a really good potential and from the outside actually looks very good. Staff is really trying to make you feel like home.

We were very disappointing. On pictures it looks very nice but reality is something different. Bathroom was very dirty, there was old towel left on the floor. The property has potential but unfortunatately they still have a lot of things to work on.

Location

Lack of towel and extra room key ..

Free airport transfers is a really good sell! Or if it's included in the room price... whatever, it's great! Location is great. Literally across the road from Robinson's. (And it's a really nice Robinson's too!). Bed was great. It seems that the Philippines use firmer, foam mattresses? Either way, it does wonders for my back! HUGE room! Great space. An old fridge, but it works. The team were always available and supportive when needed.Breakfast was basic but it had everything I liked! Love me a corned beef silog haha.

I think whoever mopped my room before my arrival didn't use clean water.... Sadly my floor didn't feel clean, like it had a residue, and my feet came out dirty :( No slippers in cupboard either so had to wear my outside tsinelas inside. I only stayed one night so didn't feel it was worth asking housekeeping to help out, but if I did call they definitely would've helped!

Nice bed.tv

Didant like the breakfast and the noise out side the room looks bit out dated in room doseant look the same in photos

The staff is friendly and helpful, the rooms are big and aircon was pretty quiet.

Breakfast had very limited options, we had ants in the room and the noises are very loud in the evening (we dont know what from)

Friendly and accomodating staff especially ms glaiza and special mention to ms bb for helping me with cleaning up with the ants inside my room.(due to leftover food)

It’s clean, comfy and location is good.

location

The door is not functioning properly. I need to go back a few times to FO to re-program my key card, but the staff are so helpful, overall I'm okay with the service.

I like how it is accessible to Robinson’s (just across the street). I also liked how staff was very helpful with luggages especially since there is no elevator.

I would have liked an elevator in the facility.

comfortable room, good value for money

pool could be cleaner, toilet is too near the shower door so you can’t sit down properly