Palais Des Remparts

Immediately On The Coast

6:00 pm in the evening, I was away from the hotel all day and I had to ask for housekeeping to clean the room, upon my return..

Great location, great staff, really nice room, clean and a decent buffet breakfast. The views from the rooftop terrace are lovely.

Nothing at all.

Beautiful riad inside the Medina that was not in the middle of the hustle/bustle and and short walks away from everything. Comfy bed, partial view of the water and a front desk local, Sana, who really made the stay above and beyond what we would have expected.English was spoken but some staff (front desk) but not throughout the property, other guests jumped in to help.The rooftop where breakfast was served (both indoors and outdoor options) had wonderful views of the city and the ocean. Beverages sold outside of the breakfast service with the exception of Alcohol.We really liked our visit there from a cultural, culinary and hamman experience.

Rooms were old and tired - no in-room safe (used front desk), the windows leaked water during rainstorms and tub shower combo functional, but 'less than' for this level of spend.TV worked when it didn't rain and the WiFi inside the room was spotty based on where you stood/sat.We didn't ask for an extra blanket but there were nights that the space heater didn't quite do it (this is December).No one explained how breakfast worked the first two mornings when there wasn't enough guest for the buffet to be provided. You can ask for eggs, but we only learned this from other guests orders.

Super convenient location. Amazing staff. Luxurious accommodations. Wonderful spa services.

The room was beautiful decorated. Bed was super comfortable and we had a huge bath tub.

Great location - near the beach, shop and restaurant. Friendly staff and great amenities!

I did not like how limited the restaurant menu was on the rooftop. I wish the tiles in the bathroom were cleaner. There is a very pungent smell on the elevator.

We had a really nice and big room with a little see view. You can hear the ocean which is very comforting. The service is very nice and they organise everything for you :)We also enjoyed the hamam and the massage at the spa area.

Quaint , quiet, well maintained comfortable historic hotel / riad with rooftop view bkfast area within 5 -8 minutes of the ocean, public parking, restaurants & medina.

Some rooms had bathrooms with sewer gas which can be off putting..staff attn to the repair of this can be laissez faire!

The location is great, with stunning views.

The terrace has a great view but it’s not well kept. As goes for the breakfast buffet.

Very large room with large comfortable bed. Ample breakfast but not nothing especially tasty. Very nice and helpful staff. Beautiful spacious bathroom but has a shower in the very deep tub with controls which can not be reached unless you are in the tub. Totally unusable for older, less limber guests. However, when presented with this problem, the receptionist arranged for use of the sauna for showering.

Shower facilities as above and very low chairs

Location is great for strolls within the city and access to great restaurants and art galleries.Very nice Riad with great views from the rooftop.The staff was beyond pleasant and helpful. We even went back to know the name of the night front desk clerk - Nourdine - so we could show our appreciation. Regretfully we could not thank him personally!Breakfast was varied and plenty, with a good choice.

Nothing worth mentioning except the breakfast location, which could improve on the inside settings (furniture and amenities) to match the outside, which was superb, with a fantastic ocean view.

large room and bathroom. Good breakfast. Lovely rooftop views. excellent Hammam and massage experience in spa;convenient location; helpful staff; Riad is beautiful.

Loud music from neighboring restaurant till 9pm.Wifi a little slow

Location is perfect with the most incredible views out across the Atlantic

needed the odd small maintenance job doing like lose shower head

The perfect location I was looking for some days of relax after a long road trip. Clean room and lovely common space, the best part is the terrace where we enjoy breakfast in front of the ocean.

The lady’s at the front desk were very kind and helpful.The view was amazing on the rooftop and the room was clean.

Room was ok, the noise outside during the night was absolutely terrible. Garbage man at 2 in the morning were making so much noise we could ear them whisper. The smell outside was very bad and around the facility, the street were very dirty and smell like piss…

Poor

Toilet didn’t flush, dirty and hot

The location and the view from the roof.Clean and charming roomFresh and various breakfast. We will comeback.

Great location, we have stayed here a few times now and we love it. Lovely staff, spacious rooms and great value

Location is exceptional. Hotel is a gorgeous old riad with tons of character and charm

A bit tired and rough around the edges. But comfortable and clean.

The lady on reception is simply wonderful: very friendly, kind, attentive and so helpful and welcoming. The location is pretty unbeatable with amazing 360 views on the roof terrace of both the sea and the medina. The complementary pot of mint tea to take on the roof terrace on arrival is good, while the building itself is a very large riad, but with a lift installed for ease of reaching all the floors, very useful indeed.The interior is beautiful and in the traditional riad style, the room itself was decorated to a high standard and very aesthetically pleasing, with a huge bath, very comfortable bed and toiletries. The room was cleaned to a high standard daily and we were allowed to check in early which was a godsend as we had taken an overnight flight so were absolutely exhausted on arrival.The hotel is situated in an excellent location, within the medina walls (make sure you have some dirham on you to pay one of the men with the trolleys to take you and luggage there if a first time visitor as cabs are not allowed within the medina walls), close to everything. They are not serving food aside from breakfast this time of year, but there is a restaurant also with a roof terrace, directly next door and they serve excellent food and drinks along with live music from 6pm each evening.

I’m afraid the breakfast really lets this lovely place down. It’s so bad it’s inedible and we didn’t even bother with it on day 3. Where do I start…firstly, for me at least, one of the things I look forward to when visiting Morocco is the tasty breakfast: hot msemen, rich butter to melt upon it, homemade jams and pastries, hot rich baghir, mint tea…unfortunately the buffet breakfast here was a complete disappointment. It did offer msemen and baghir, but these were hard and cold, the butter rock hard, the jam industrial…there was some porridge but it was watery (made with water), and inedible, small pots of flavourless natural yoghurt and industrial tasting stale slices of cake. The ‘juice’ was frozen. The only good thing about the breakfast was the coffee, that was good.We decided to try again on our final day as we had a morning flight to catch, we arrived at the breakfast room for 8am (the breakfast start time) to find it closed. Other guests also arrived and were waiting, but the breakfast staff seemed oblivious to this and just carried on cleaning, etc, at a relaxed place, ignoring the waiting guests. The breakfast was finally more or less ready at 8:30am. That half hour delay meant a big rush on our side as we had a plane to catch.I’m afraid the breakfast side of this lovely establishment needs a complete overhaul as it really lets it down, I don’t know whether it’s a franchise but they don’t seem at all in keeping with the rest of the hotel and, at nearly £100 a night for a room, I feel that guests deserve a much better experience than the one currently offered. Judging from the other reviews here, I can see I am not the only guest to feel this.Also in the rooms themselves: for ours, there was a missing hairdryer and also as it tends to get cold at night, I would have really welcomed a working radiator (the plug in one didn’t work), although they did provide nice heavy extra blankets.