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About
Located in the heart of Tenerife's Santa Cruz, this elegant hotel features free Wi-Fi and has an outdoor pool and charming gardens. The Colon Rambla is fronted by an impressive glass wall which continues around to the garden and outdoor terrace. From the spacious interiors, you can enjoy the pleasant views over the Ramblas, which the hotel faces. Air-conditioned rooms have a plasma satellite TV, a mini-bar. and a laundry service are available. You can enjoy the hotel's outdoor pool, terrace and pretty gardens, as well as the restaurant and bar with terrace. There are also several function rooms for meetings and celebrations. There is a 24-hour reception. Conveniently located next to the García Sanabria Park and the Patos Square, you can browse the surroundings and enjoy these lovely areas of Santa Cruz. In addition, the Colon Rambla is only 10 minutes from the port and 15 minutes to the fabulous Teresitas Beach.
330 Reviews
What Guests Say
- “Great location, easy walking to shops and food. Great park a block away!They did give us an upgrade on room due to parking inconvenience.”
- “Too expensive for a 4 star that has a breakfast buffet of so low quality and lack of fruits”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Comfort Double Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Junior Suite
- Accessible bath/shower
- Accessible by lift
- Air conditioning
- Balcony
1/4Double Room with Balcony and Pool View
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Family Room
- Air conditioning
- Bath or Shower
- Body soap
- City view
1/4Triple Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
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What Guests Loved
Based on 330 reviews
Pros +
- Location and staff
- Great location, easy walking to shops and food. Great park a block away!They did give us an upgrade on room due to parking inconvenience.
- Too expensive for a 4 star that has a breakfast buffet of so low quality and lack of fruits
Cons -
- I book my places with free parking so I don’t have to find parking. This place wouldn’t allow to park in the underground garage so it wasn’t free and had to drive around for 20 minutes until we parked at a different hotels garage that was 4 blocks away. It cost $12€ for less than 24 hrs.
- Buffet breakfast with bananas, oranges and small apples for fruit, in an island where you have a vast variety of available fruits, all cold meat and chesses of the lowest quality, this is supposed to be a 4 star hotel...I paid for 3 nights 688 euros! breakfast should be a lot better and in general the hotel should be better, I didnt reserve the parking space inside the hotel and lucky me, because the places to park cars are like a driving test...if you plan to use it, better come with a convertible because if you happen to have cars on each side parked, you wont be able to exit your car unless from the roof
- Wifi scams you for email, A/C only in the main room (useless)
Location and staff
Great location, easy walking to shops and food. Great park a block away!They did give us an upgrade on room due to parking inconvenience.
I book my places with free parking so I don’t have to find parking. This place wouldn’t allow to park in the underground garage so it wasn’t free and had to drive around for 20 minutes until we parked at a different hotels garage that was 4 blocks away. It cost $12€ for less than 24 hrs.
Too expensive for a 4 star that has a breakfast buffet of so low quality and lack of fruits
Buffet breakfast with bananas, oranges and small apples for fruit, in an island where you have a vast variety of available fruits, all cold meat and chesses of the lowest quality, this is supposed to be a 4 star hotel...I paid for 3 nights 688 euros! breakfast should be a lot better and in general the hotel should be better, I didnt reserve the parking space inside the hotel and lucky me, because the places to park cars are like a driving test...if you plan to use it, better come with a convertible because if you happen to have cars on each side parked, you wont be able to exit your car unless from the roof
Good location, spacy family room, nice restaurant
Wifi scams you for email, A/C only in the main room (useless)
Staff were very friendly and beds super comfortable
Cooked breakfast not good but rest of buffet on offer was great
This hotel was situated in a very centric neighborhood while still being part of a residential sector. It was very safe to walk around, and its location was quite close to everything. Its rooms were very clean, and its staff was extremely friendly and helpful. Thank you, Juan Carlos Alemán!
There was nothing that we didn’t like.
Great stay, thanks especially to our venezuelian bartender who was very caring and always smiling for serving our soya lattes ?
Welcoming staff Lovely room
Good location- close to cruise port
The rooms were very dirty, the staff was talking loudly in the middle of the night on the floor right in front of the rooms. Location in general is in a very noisy area.
Large room, comfortable
Breakfast not included.
Wonderful breakfast, serviced by a most attentive lady.
Got an invitation from the hotel to upgrade to a room with balcony, but after accepting this there was no such room available.
Location of hotel was great, staff very helpful.,great size room.
Breakfast a little disappointing, food not particularly hot, had to wait for table as restaurant not big enough for all guests and not sure if hotel was full
Bed was very comfortable. Good linens. Good towels. Good shower water pressure.
The bathroom sink didn’t have any shelf underneath nor any space to put the toiletries and very small area around the sink. No hooks to hang the hand towel. The body wash container in the shower didn’t work, I used the shampoo for the whole body.The cleaning ladies sometimes didn’t replace the coffee or the cream in the room. I also had to ask them repeatedly about replacing the body lotion. I would have expected to have one small tube every day for the price of the room, but unfortunately no, I had to ask for it more than once.
Suite really nice size and very clean. Great staff. Pool area only had around 20 loungers. Exterior of hotel needs some updating. Food ok. Soundproof windows keep the room quiet.
Near a school and a busy main road. Not very relaxing when around pool as constant road noise.
Clean and great service
Facilities are a little old
Perfect location. Clean and good equipment of the room.
It’s not a classic 4 star hotel what you expect for the price but a block of flat refurbished to a hotel. Not very cozy from inside. What was worse someone was moving furniture from 7 am for more than hour and it was very disturbing. I don’t know if they started cleaning so early but it is not nice to other guests. Definitely overpriced.
Breakfast selection was very good, although the room is a little dreary.Great location.Nice outdoor pool area.
Breakfast room is dull because of it being almost in the basement.
Location was great. Helpful with where to park. Very friendly staff. I had a free upgrade to a junior suite on arrival which was very much appreciated. Food was tasty.
Well maintained and clean. In good area of the city. Breakfast good.
Standard of evening meals disappointing.Pool not heatedLack of room supplies, no water after the first day & scant tea/coffee/milkReception staff had little knowledge about things that tourists need, such as directions and how buses worked.
Big clean rooms
Breakfast was a bit of a shambles we could not all fit Into the dining room and had to wait quite a while, then there was no hot food available, very dissapointing.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Outdoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
If guests wish to have a pool views an extra charge will apply. The hotel only allows cash payments up to €1000. Please note that we are a Smoke-free hotel. Parking is subject to availability and an additional charge. Advance reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
Viera Y Clavijo, 49, Santa Cruz De Tenerife
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