About
Located at Diani Beach on the South Coast, the Neptune Palm Beach Resort & Spa offers a fresh water outdoor swimming pool. Mombasa is 25 mi away. Rooms are located in traditional cottages and feature a balcony with garden views, outdoor furniture, and air conditioning. The bathroom has a shower. A buffet style breakfast, lunch and dinner is served at Mnazi restaurant, which offers local cuisine. Alternatively you can order refreshments at the poolside lounge bar, Mawimbi Deck. The resort also features 2 other bars. Neptune Palm Beach Resort features a spa and entertainment staff. Guests have direct access to the neighboring resort facilities, featuring a water sport center, beach volley ball, aqua-gym, golf or tennis. The resort is 28 mi away from Moi International Airport in Mombasa. The Ukunda Airstrip is an 5 mi drive from the property.
9 Reviews
- Cleanliness
- 9.5
- Staff
- 9.1
- Location
- 9.5
What Guests Say
- “This resort is beautiful, with friendly, helpful staff members, and is exceptionally well kept. The rooms, grounds, restaurants are all…”
- “The rooms were renovated and upgraded, the food was amazing, now daily seafood at lunch time was added and sushi in the evenings. That…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Hot tub/Whirlpool
- Airport Shuttle
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Ocean Front
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4Deluxe Room
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4Deluxe Double Room with Garden View
- Air conditioning
- Balcony
- Bath or Shower
- Closet
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What Guests Loved
Based on 9 reviews
Pros +
- This resort is beautiful, with friendly, helpful staff members, and is exceptionally well kept. The rooms, grounds, restaurants are all so clean, I was amazed. I would absolutely return to this hotel chain and would recommend it to others.
- The rooms were renovated and upgraded, the food was amazing, now daily seafood at lunch time was added and sushi in the evenings. That is what we need at the beach.They have received the travel life certificate and use glass bottles in the rooms and don't replace towels if not needed.The staff as usual very welcoming and friendly.
- The location was convenient from the airport. Loved the easy beach access.
Cons -
- I have nothing negative to say...it exceeded our expectations.
- The wifi was not working. They said that a fibre line was being replaced.That hotel guests ran to the sun beds and reserved them at 6am already. What kind of habit is that?
- The customer service could need improvement especially in the dining. The staff appeared inattentive to customer.
This resort is beautiful, with friendly, helpful staff members, and is exceptionally well kept. The rooms, grounds, restaurants are all so clean, I was amazed. I would absolutely return to this hotel chain and would recommend it to others.
I have nothing negative to say...it exceeded our expectations.
The rooms were renovated and upgraded, the food was amazing, now daily seafood at lunch time was added and sushi in the evenings. That is what we need at the beach.They have received the travel life certificate and use glass bottles in the rooms and don't replace towels if not needed.The staff as usual very welcoming and friendly.
The wifi was not working. They said that a fibre line was being replaced.That hotel guests ran to the sun beds and reserved them at 6am already. What kind of habit is that?
The location was convenient from the airport. Loved the easy beach access.
The customer service could need improvement especially in the dining. The staff appeared inattentive to customer.
Hospitality by all staff was exceptional.
Everything was good
Exceptional
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Hot tub/Whirlpool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Business facilities
- Business Center
General
- All inclusive
- Aerobics
- Themed dinner nights
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | To see correct prices and occupancy info, add the number and ages of children in your group to your search. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Exceptional Facilities • Full Resort Access: Guests enjoy complete access to all restaurants and amenities at the connected Neptune Village and Neptune Paradise Resorts. • Pool & Wellness: Large freshwater swimming pool and Baobab Spa (4 treatment rooms, independent pool, 2 Jacuzzis, and steam and sauna facilities; spa services at extra charge). • Sports & Activities: Oceanside air-conditioned gym, tennis courts, and a water sports centre (kayaks, kitesurfing, windsurfing, scuba diving, and more; water sports at extra charge). • Entertainment: Daily animation program including fashion shows, water gymnastics, acrobatic shows, and traditional African folk dancers. Game zone open until midnight. Refined Dining & Beverages (All Inclusive) • Buffet Dining: Breakfast (7:00–9:30), lunch (12:30–14:30), and dinner (19:00–21:30) at Mnazi Restaurant, featuring continental and local cuisine. Snack service daily 10:00–12:30 and 15:30–18:00. • À la Carte: Indian restaurant at Neptune Village (by reservation, 19:30–21:30); Italian restaurant at Neptune Paradise (by reservation, 19:30–21:30); set menu at the Seafood restaurant (by reservation, extra charge, 19:30–21:30). • Mawimbi Deck: Open-air poolside bar and lounge with ocean views. • Beverages: Tea, coffee, cocktails, mocktails, soft drinks, water, juices, local beer, and select wines and spirits at the main bars (10:00–midnight) and pool bar (10:30–18:00). Events & Meetings • Weddings & Honeymoons: Beachfront wedding packages available. • Conferences: Air-conditioned conference room for up to 500 guests (theatre style). Airport transfer from MOI International Airport: USD 250 per private car round trip 1–4 passengers.
Location
Diani Beach, Galu
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