Hotel Abest Nagano Ekimae

Staff service is good , location is very near to station

No public bath . Room is a little bit small.

Super convenient location, just across from the JR station.Nice breakfast with many choices.Room size is small but fully functional. Enjoyed the massage chair on the 10th floor and free coffee and drinks.Super, super nice staff and I was impressed. They will bow and send you off when you ride the elevator up to your room.The two staff members will come out of the entrance to send you off when you leave. After I walked down the stairs and turned my head around, they were still there and bowed again and waved goodbye. I was very touched!!

The room should have more power outlets, at least, add a power stripe.The room should have a better sound proof. The JR station square and the road in front of the hotel is non-stopping with human and road traffic. So it was pretty noisy throughout the night. There are always folks there who don't sleep and make loud noises between mid-night and early morning.

Location, amenities and breakfast

Smell in the room

Close to train station and plenty of options for food and drink nearby

Rooms are pretty tired.

The proximity to restaurants, bars, and station are priceless. The staff is awesome, both kind and helpful.

Did not realize it was a smoking cigarette hotel when I booked. Woke up to smell of smoke every morning.

Great location, basic room, nice staff!

A lot of noise from outside, the sound from the crosswalk music was quite annoying, could definitely use some more soundproofing as well. However, if you like the sound off the crosswalk music you could use it as a lullaby :D

I really liked the massage chair, it was a surprise! Also the amenities bar was a fun idea. The location near the bus terminal was fantastic.

The escalator was broken so we had to bring our ski gear up the stairs. It was ok though.

Location

Smoking rooms, loud, cramped

Great location- in the heart of the city and opposite station.

The rooms were a bit run down with damage on walls and bathroom. Could do with a bit more cleaning.

The 10th floor shared space The amenity bar near the reception

The window was not 100% sealed cold air came in whole night

Near train station.Good location

Facilities. Elevator cannot use. Only one lift.

Only the staff and the position

Old, overpriced, shower leaking, internet not working.

location and the staff were amazing.

bed, bathroom, and noise level in the hallway.

Very helpful staff. Much appreciated.

The drain from the bath leaked from under the handbasin. The room smelled of cigarette smoke when it was sold as 'non-smoking'The escalator wasn't working the entire timeThe music accompanying the pedestrian crossing cycle was repetitive

The location was good, right across the street from Nagano Station. If traveling by train, it's perfect.

The parking lot was a little far but the discount tickets were appreciated.

Hotel opposite train station, convenient.Central to restaurants and entertainment.Washing machine and dryer very good, thank you.Reception staff very friendly.

Room was very small and looked well used.Breakfast was like having a main course for dinner, no choice available.

complete dump. never again.

I booked a double room but was given a single. the staff were really unhelpful. it’s old and dirty. there were stains all over the sink and old hair in the bath tub. tv did not work. really bad experience.

Great location and helpful friendly staff

peeling paint in sink

Was a great location, very helpful pleasant staff

Clean, good locstion

●2x double bed●able to store luggage before check-in time●provided a night shirt each●choice of shampoos though there weren't many left by the time we checked in●room & bed clean●massage chair

●hardly any room to open up suitcase - only space was between door & toilet●loud humming●bathroom had some smoke smell. It must be coming from the vent●escalator into hotel not working. Had to lug baggage up a flight of stairs